The Potter's Heron - A Heartwood Inn

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9.2
/10
Exceptional
44 reviews

What Guests Say About Their Stay

Chris

10.0
/ 10
I know it's just been done up but there's not much not tp like at the Potters Heron. The staff are always super pleasant bordering on actually enjoying their jobs (I wish I was the same), food excellent although the menu could change monthly. Rooms, very clean but being a man who hates cushions, ditch them please :). It's a great place to eat and stay. Happy hour as well 5-7 weekdays. Not had breakfast yet but if its like the eveing meals then I can imagine its great.

Tristan

10.0
/ 10
We stayed at The Potters Heron recently and had a fantastic experience overall. The staff were excellent, really friendly, welcoming and helpful throughout our stay. The hotel itself is in a lovely location and has a really nice feel to it. It seems quite newly finished or recently updated, as the décor inside was very well done and gave the place a premium, comfortable feel. The food was really nice, and breakfast in particular was excellent. We ate in during our stay and were very impressed. The only slight downside was the size of the room. We booked for two adults and two children, and although the lovely staff brought in two pull-out beds for the children, this did make the room quite cramped. Considering the price paid for the room, which was fairly high, a little more space would have been ideal. That said, this was only a minor point in what was otherwise a really enjoyable stay. Great staff, lovely surroundings, excellent food and a very well-presented hotel. Overall, we had a fantastic stay and would happily recommend it.

Tom

10.0
/ 10
Very friendly and accommodating staff. Recently refurbished bar, restaurant and rooms. Most powerful shower I’ve ever had! I had a lovely Sunday Roast whilst there too.
In the Area
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Potters Heron Hotel, Ampfield, Test Valley District, Ampfield, Hampshire, England, SO51 9ZF

Main Facilities

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24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Potters Heron Hotel The Potter's Heron - A Heartwood Inn is a hotel is located at Ampfield. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Potter's Heron - A Heartwood Inn

Potters Heron Hotel, Ampfield, Test Valley District, Ampfield, Hampshire, England, SO51 9ZF
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General
In Romsey

Location
Located in Romsey, The Potter's Heron - A Heartwood Inn is within a 15-minute drive of New Forest National Park and South Downs National Park. This hotel is 8.8 mi (14.2 km) from Paultons Family Theme Park - Home of Peppa Pig World and 12.8 mi (20.5 km) from Southampton Cruise Terminal.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

River Test - 3.5 km / 2.2 mi
Sir Harold Hillier Gardens - 4.2 km / 2.6 mi
Dunwood Manor Golf Club - 7 km / 4.3 mi
Broadlands Estate - 7.3 km / 4.5 mi
King John's House and Heritage Centre - 7.7 km / 4.8 mi
Romsey Abbey - 7.8 km / 4.8 mi
Lakeside Country Park - 8 km / 4.9 mi
Monkey Bizness - 8.1 km / 5 mi
TeamSport Indoor Go Karting Southampton - 8.6 km / 5.3 mi
The Point - 9 km / 5.6 mi
Stoneham Golf Club - 9.2 km / 5.7 mi
University of Winchester - 9.4 km / 5.8 mi
Royal Hampshire County Hospital - Winchester Maternity - 9.7 km / 6 mi
Royal Hampshire County Hospital - 9.8 km / 6.1 mi
The Common - 10.1 km / 6.3 mi

The nearest airports are:
Southampton (SOU) - 13.9 km / 8.7 mi
Bournemouth (BOH-Bournemouth Intl.) - 55.3 km / 34.4 mi
Gatwick Airport (LGW) - 138 km / 85.8 mi

The preferred airport for The Potter's Heron - A Heartwood Inn is Gatwick Airport (LGW).

Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Business Facilities
Featured amenities include a business center and a 24-hour front desk. Planning an event in Romsey? This hotel has 65 square feet (6 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.

Dining
Enjoy a meal at Potters Heron, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.

Rooms
Stay in one of 58 guestrooms featuring plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.

All facilities in The Potter's Heron - A Heartwood Inn

Lobby The Potter's Heron - A Heartwood Inn
Lobby
Others The Potter's Heron - A Heartwood Inn
Others
Restaurant The Potter's Heron - A Heartwood Inn
Restaurant

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Things to Do

  • Romantic proposal packages
  • Garden

General

  • Parking
  • Terrace

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in The Potter's Heron - A Heartwood Inn

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Important Note
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately GBP 10 to 25 for adults, and GBP 5 to 20 for children
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Contactless check-in is available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Potter's Heron - A Heartwood Inn
58
Another facilities in The Potter's Heron - A Heartwood Inn
Disabled access friendly, Accessible parking, Accessible path of travel, Meeting rooms, Business facilities

Frequently asked question in The Potter's Heron - A Heartwood Inn

What are available facilities at The Potter's Heron - A Heartwood Inn?
There are top facilites at The Potter's Heron - A Heartwood Inn such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Potter's Heron - A Heartwood Inn?
The standard check-in time at The Potter's Heron - A Heartwood Inn is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Potter's Heron - A Heartwood Inn provide breakfast?
Yes, The Potter's Heron - A Heartwood Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Potter's Heron - A Heartwood Inn?
The Potter's Heron - A Heartwood Inn is a 3.0-star hotel.
How many rooms are available at The Potter's Heron - A Heartwood Inn?
The Potter's Heron - A Heartwood Inn has 58 rooms in total.
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More Reviews from Other Guests in The Potter's Heron - A Heartwood Inn

9.2
Exceptional
From 44 reviews
Cleanliness

9.6

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews The Potter's Heron - A Heartwood Inn

Number of reviews per page
20
40
Top reviews
Chris
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I know it's just been done up but there's not much not tp like at the Potters Heron. The staff are always super pleasant bordering on actually enjoying their jobs (I wish I was the same), food excellent although the menu could change monthly. Rooms, very clean but being a man who hates cushions, ditch them please :). It's a great place to eat and stay. Happy hour as well 5-7 weekdays. Not had breakfast yet but if its like the eveing meals then I can imagine its great.
Read More
Tristan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed at The Potters Heron recently and had a fantastic experience overall. The staff were excellent, really friendly, welcoming and helpful throughout our stay. The hotel itself is in a lovely location and has a really nice feel to it. It seems quite newly finished or recently updated, as the décor inside was very well done and gave the place a premium, comfortable feel. The food was really nice, and breakfast in particular was excellent. We ate in during our stay and were very impressed. The only slight downside was the size of the room. We booked for two adults and two children, and although the lovely staff brought in two pull-out beds for the children, this did make the room quite cramped. Considering the price paid for the room, which was fairly high, a little more space would have been ideal. That said, this was only a minor point in what was otherwise a really enjoyable stay. Great staff, lovely surroundings, excellent food and a very well-presented hotel. Overall, we had a fantastic stay and would happily recommend it.
Read More
Tom
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly and accommodating staff. Recently refurbished bar, restaurant and rooms. Most powerful shower I’ve ever had! I had a lovely Sunday Roast whilst there too.
David B
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Recently renovated, every aspect of the property and design choices are exceptional. The dinner menu creations were inventive and delicious. However, our room No. 36 was without WiFi. (“Hotel WiFi not connected to internet.”) And you cannot adjust the room temperature using the thermostat. A+ regardless.
Jason
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff, super clean and quiet hotel - would recommend wholeheartedly
You’ve read all the top reviews.
Number of reviews per page
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40

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Lobby 4 The Potter's Heron - A Heartwood Inn

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 44 reviews
Cleanliness

9.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Potter's Heron - A Heartwood Inn

Number of reviews per page
20
40
Top reviews
Chris
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I know it's just been done up but there's not much not tp like at the Potters Heron. The staff are always super pleasant bordering on actually enjoying their jobs (I wish I was the same), food excellent although the menu could change monthly. Rooms, very clean but being a man who hates cushions, ditch them please :). It's a great place to eat and stay. Happy hour as well 5-7 weekdays. Not had breakfast yet but if its like the eveing meals then I can imagine its great.
Read More
Tristan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed at The Potters Heron recently and had a fantastic experience overall. The staff were excellent, really friendly, welcoming and helpful throughout our stay. The hotel itself is in a lovely location and has a really nice feel to it. It seems quite newly finished or recently updated, as the décor inside was very well done and gave the place a premium, comfortable feel. The food was really nice, and breakfast in particular was excellent. We ate in during our stay and were very impressed. The only slight downside was the size of the room. We booked for two adults and two children, and although the lovely staff brought in two pull-out beds for the children, this did make the room quite cramped. Considering the price paid for the room, which was fairly high, a little more space would have been ideal. That said, this was only a minor point in what was otherwise a really enjoyable stay. Great staff, lovely surroundings, excellent food and a very well-presented hotel. Overall, we had a fantastic stay and would happily recommend it.
Read More
Tom
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly and accommodating staff. Recently refurbished bar, restaurant and rooms. Most powerful shower I’ve ever had! I had a lovely Sunday Roast whilst there too.
David B
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Recently renovated, every aspect of the property and design choices are exceptional. The dinner menu creations were inventive and delicious. However, our room No. 36 was without WiFi. (“Hotel WiFi not connected to internet.”) And you cannot adjust the room temperature using the thermostat. A+ regardless.
Jason
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff, super clean and quiet hotel - would recommend wholeheartedly
You’ve read all the top reviews.
Number of reviews per page
20
40