Schooner Hotel

****DO NOT STAY HERE**** This hotel is NOT ready to accept guests. Taking people's money to stay here is an absolute outrage! It is a building site. Rooms: -Cold. -No hot water. -Showers do not work. We were asked if we will need to have a shower when we were checking in because it was broken so they knew. -Door doesn't lock. -Tv didn't work. -No WiFi even though it's advertised as "high speed" -They have a bar but it's not really a bar. It's a fridge with a few drinks in. -The smell is awful throughout. -Dirty bed linen. We were booked in for two nights but only stayed for one due to how horrific it was. I explained to the manager then reasons why we were not staying and I didn't even get an apology. PLEASE DO NOT WASTE YOUR MONEY.

Please do not stay here Pros: central location in Alnmouth, with good pubs nearby. Staff were friendly (albeit not helpful) Cons: The pictures on the listing are not what the hotel currently looks like, it has been (badly) refurbished. The hotel does not have the free parking as advertised, the parking is on a busy street and is only valid for 2 hours at a time. Staff are impossible to find, it seems a one-man band in the kitchen, bar and front of house. We were shown 3 separate rooms, all of which were unclean; with black hair on the surfaces and carpets hair, paint stains on carpets, dust, blood in the sink, dirty cups, water damage from the ceiling, spider webs, and general damage to fixtures. The electrics around the hotel are generally unsafe, with flickering lights, corroded sockets, fire break glass points hanging from wires from the ceiling, and cables badly repaired with electrical tape. There was initially no toilet paper in the room, and we were then delivered 2 half-used rolls. There was no hot water in one room, and the other having hot water coming out in explosive bursts from the sink. The bed was hard, lumpy, and covered in black hair (but did not have bed bugs, I checked). The heating in the hotel is not adequate; you cannot control the radiators and there is no heating in the hallways or bar area.

Very run down accommodation. Cleanliness poor, bed and pillows uncomfortable, bathroom had an unpleasant smell. Told front door was open until 10.pm arrived back at 6pm to find it looked. Rang hotel for someone to let us in and we were told we should have used the door code. Next day door locked again tried doorcode 4 times and wouldn't unlock. Rang hotel again and made to feel that we had bothered them. Never any staff about. Made to feel that as we were out of season and they couldn't be bothered. Not allowed to add photos of hotel and staff without their permission.

Nice room, stairs could do with a bit of a hoovering, seen literally no one in the day we were there, very quiet

The stay was just for overnight on way to Edinburgh. The hotel itself ok but the town was cute walkable and right on the North Sea. Found a great pub and then a restaurant for an amazing dinner. The hotel did live up to the haunted tales as we did experience something paranormal but not scary.

Friendly staff. Good food. Clearly there are some issues regarding the management if the hotel as the decor was tired, some things like the bathroom extraction did not work and it was evident that underneath the beds had not been cleaned in a long time. But overall the stay was pleasant. Overpriced for what you get.

Good location, friendly staff

Ocean view from window.

The manager Martin was a gentleman and got whatever you needed

Very friendly wecolme, room was lovely and clean, breakfast was adequate to set you out for the day, staff was very polite and helpful

Friendly staff but property unfinished, dirty under the bed that doesn't look like its been cleaned for months and in dire need of refurbishment. Also very limited breakfast choice with no options if you are a vegetarian or vegan.

Booked 3doubles with onsuite got 2 no tea or coffee in one off the rooms very run down ,just bit old and tired needs lots off money spending on it.

Room was very tired with exposed electrical wires, the room has never been dusted (cobwebs everywhere). Worst of all the bedding on one of the beds has never been changed from previous guests. Majority of the bedding and towels had marks on them. Would never go back

Nice location, basic but perfect for 2 nights by the sea. Great shower. Breakfast ok. Parking very tight around the area

All of these reviews are correct. I stayed here for one night, and it was basically fine. Towels were obviously clean (as in they had been washed) but were stained; bedding was clean. Some hairs in the shower etc … The decor is in need of

Staff were great property a bit tired. Al mouth itself can’t cope parking is awful, only one place wasn’t like crufts.

Great value for money nice friendly environment Good helpful team Superb location

It was ok, parts of hotel are in need of renovation but basically clean. Room was small for 2 of us for 4 day stay. Breakfast was freshly cooked but a bit sparse for me as I’m gluten intolerant and they didn’t seem to understand what that meant. We didn’t eat in the hotel- feel that if they upped their game on the food it would help reviews.

We had read that the hotel was being refurbished by new owners, but felt that our room, whilst clean, was unfinished. There was no toilet roll holder; the en-suite door frame had been primed but not painted; areas around the window needed decorating; a strip of new coving was not properly fixed to the ceiling and there was a strange plastic tube with a tissue stuffed in the end running across the top of the window. Personally we also disliked the laminate flooring and the fact that the window (ground floor, street facing) had only vertical blinds and no curtains. All that being said, this room was at least 40% cheaper than anything else in the area for the one night that we wanted and clearly some work had been done as the en-suite looked new with quality tiling, and the ceiling looked new.

Are you in the mood for a depressing seaside hotel with black mold, electrical wires draped over furniture, filthy towels and public hair in the sink? Well then - do I have the place for you! Did I mention the front desk staff is oblivious to your suggestions to clean the room and make it habitable? If all of the above is not what you are looking for then just search for hotels with more than one star.