What do past guests say about The Knoll House?

The Knoll House is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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The Knoll House

Name: The Knoll House
Address: Ferry Road, Studland, Dorset, Purbeck, Studland, Dorset, England, BH19 3AH, Ferry Road, Studland, BH19 3AH, England
Rating: 8.6

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8.6

/10

Very Good

1,000 reviews

What Guests Say About Their Stay

Linda

10.0

/ 10

Property was dated and in need of attention -but understand planning permission is being waited for to replace and modernise the whole hotel site The rooms were clean Location excellant a short walk to a lovely beach Buffett Breakfast was very substantial NOTE if you book thru an agent you Have to pay £10 pp pn for the pool etc !

Murray

10.0

/ 10

Lovely hotel and location. Hotel a little dated and could do with a little revamp Dog friendly so expect many Canines Breakfast was fab. They do the best scrambled eggs!! Varied choice Rooms clean but dated. The WiFi could do with being updated too. Staff very friendly and helpful. Overall, a nice few days away

Peter

10.0

/ 10

Our room was really nice with private patio, need to make sure people don’t use as stayed 1 night and had to move people off the patio twice maybe a reserved sign needs putting on the table

In the Area

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Ferry Road, Studland, Dorset, Purbeck, Studland, Dorset, England, BH19 3AH

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

The Knoll House is located in area / city Studland. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around The Knoll House

Ferry Road, Studland, Dorset, Purbeck, Studland, Dorset, England, BH19 3AH

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Discover More About The Knoll House

General
Near Knoll Beach

Location
When you stay at The Knoll House in Swanage, you'll be by the sea, within a 10-minute drive of Dorset and East Devon Coast and Corfe Castle. This beach hotel is 8.2 mi (13.1 km) from Poole Harbour and 16.7 mi (26.9 km) from New Forest National Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Studland Beach and Nature Reserve - 0.1 km / 0.1 mi
Knoll Beach - 0.7 km / 0.4 mi
Studland South Beach - 1.1 km / 0.7 mi
Dorset and East Devon Coast - 1.9 km / 1.2 mi
Old Harry Rocks - 3 km / 1.9 mi
Shell Bay Beach - 3.5 km / 2.2 mi
Dorset National Landscape - 4.2 km / 2.6 mi
Swanage Beach - 4.2 km / 2.6 mi
Sandbanks Ferry Terminal - 4.6 km / 2.8 mi
Sandbanks Beach - 5 km / 3.1 mi
Swanage Railway - 6.6 km / 4.1 mi
Pier Beach - 7 km / 4.3 mi
Swanage Pier - 7 km / 4.3 mi
Canford Cliffs Beach - 7.2 km / 4.5 mi
Durlston Country Park - 7.3 km / 4.6 mi

The nearest major airport is Bournemouth (BOH-Bournemouth Intl.) - 23.3 km / 14.5 mi

Facilities
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Dining
At The Knoll House, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 8 AM to 10 AM.

Rooms
Stay in one of 70 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as coffee/tea makers and blackout drapes/curtains.

All facilities in The Knoll House

Entertainment Facility

Fitness Center

Common Space

Accommodation Services

Exterior

Things to Do

Outdoor pool
Indoor pool
Garden
Spa tub (surcharge)
Library
Sauna
Steam room

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Banquet
Parking
Terrace

Public Facilities

Smoke-free area

Hotel Services

Luggage storage
24-hour Receptionist

Business Facilities

Conference rooms

Sports and Recreations

Game room

Accommodation Policy & General Information in The Knoll House

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Pool access available from 8:00 AM to 6:00 PM.
Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:

16:00 - 00:00

Check-out:

Before 11:00

Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Pool fee: GBP 10 per person per day
Spa fee: GBP 10 per person per day
Hot tub fee: GBP 10 per person per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Beach nearby, Contactless check-in is available, Essential workers only - NO, No elevators

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 16:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Knoll House	70
Another facilities in The Knoll House	Outdoor pool, Indoor pool, Garden, Spa tub (surcharge), Library

Frequently asked question in The Knoll House

What are available facilities at The Knoll House?

There are top facilites at The Knoll House such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Knoll House?

The standard check-in time at The Knoll House is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00

Does The Knoll House provide breakfast?

Yes, The Knoll House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Knoll House?

The Knoll House is a 3.5-star hotel.

How many rooms are available at The Knoll House?

The Knoll House has 70 rooms in total.

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More Reviews from Other Guests in The Knoll House

Overall Ratings & Reviews The Knoll House

Other sources (1,000)

8.6

Very Good

From 1,000 reviews

Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.0

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Traveler Reviews The Knoll House

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Top reviews

Linda

with Partner

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Dave

Friends and Family Family

6.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

The staff where all very polite and helpful. When we got to our room it appeared that housekeeping forgot the shower as the previous occupants hair was on the shower wall, this was remedied after about an hour. Food wasn't great for the price given what is on offer within walking distance, and given the final bill for room and food I doubt very much I would return.

Murray

Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Derek

with Partner

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great location and buffet breakfast was good. However, to use the pool and spa facilities they asked for a £10 per day per person surcharge as hotel not booked direct, this was not made clear at booking. Ate in restaurant one evening, quality of meal was poor.

Alan

Friends and Family Family

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

We enjoyed it because of the location otherwise it would have just been a 3star hotel. Studland bay is glorious and so easy to access from the hotel. We will go back.

June

with Partner

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The property was very run down . The facilities were badly looked after, if not non existent. The food was very average. The drinks were extremely overpriced. The hotel was much too expensive for what was on offer. We were expecting a spa hotel, and it definitely wasn’t. Very disappointed.

Peter

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Our room was really nice with private patio, need to make sure people don’t use as stayed 1 night and had to move people off the patio twice maybe a reserved sign needs putting on the table

Susan

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

If you don’t pay for the hotel directly you have to pay £10 per person per day to use the pool. This adds up for a family. We went for the weekend but check in wasn’t until 4pm and so we had an hour in the pool after 4pm and check out was at 11am on the Sunday, but when we tried to pay on the Sunday we were told that the hotel was at capacity and couldn’t purchase any use of the pool. There was no use booking a hotel with a pool we couldn’t use. They allowed glass by the pool and my grandson managed to cut himself on someone’s broken glass during the one hour we were there. The pool is lovely so it was v disappointing not to use it

Tanya

with Partner

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

This is a wonderful place to spend a day or two if you are looking for a characterful and charming hotel. It has comfortable facilities, is family and dog friendly and is in a fantastic location. Our room had a gorgeous sea view from a large picture window and was lovely and spacious. Staff are friendly and approachable and do their very best to assist with any queries or issues. Knoll House smacks of 1940's nostalgia, with a relaxing ambiance but could use a touch of TLC. Just a few bits and bobs require attention as a little tired in places; a few mod cons such as air conditioning and integrated charging points would be great, but nothing that would be a game changer for us. Also more Plant Based hot buffet options such as sausages, hash browns and tofu scramble as standard would be nice. We had an enjoyable stay nonetheless and we would definitely stay again. We have no hesitation in recommending it to others.

Gwenda

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Very nice hotel although a bit dated

Martin

with Partner

6.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

On arrival shower did not work nor did the water drain. Took 4 hours to sort. Big mix up in restaurant over bill when we sat with friends. To our embarrassment they paid the lot. We were asked to move table at breakfast because the two of us evidently sat on a four table, there were plenty of empty tables. We refused to move. Only one coffee machine working at one breakfast, very long queues. Ordered ice cream one afternoon to eat on the terrace, chef didn’t have time to prepare before he was due to finish his shift. Only found out when we queried why we hadn’t had it. We were refunded. Service charge added to bill, which after we had paid we found was discretionary. Did not ask for back as all charges were from bar, and Aiden who worked at the bar was so helpful. We would have had to pay £10 each per day to use hotel pool. Overall hotel was a bit tired but we were quite happy with that, the location was fantastic, in the main the junior staff were very friendly and helpful. We have been to this hotel 3 times before and have never had a problem before, in the main it seemed understaffed. The jury is out on whether we shall go again, but we probably will and hope things are back to normal

Roy

with Partner

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Location is great as you would expect.

Alison

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Location and look of hotel were super. Dinner was excellent on each night of my stay, staff friendly and helpful, bed linen and towels spotless. However, the room and bathroom felt a little uncared for. I had to make my bed each day and neither the room or bathroom were cleaned during my 3 night stay, ditto china cups for tea/coffee. I only expect to do these things if self catering in all honesty. It was fine for a short stay but the hotel was very large and the emphasis is very much on being dog and family friendly so I don't think I'd go back for those reasons.

Natasha

with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Most of the staff were wonderful. We did however have an issue with our bathroom window. It's a clear window that is situated within the shower area. The blind was very much missing. My husband wasn't too keen on me taking a shower with the top half of my body showing. The night receptionist wasn't very helpful and suggested that 'no one has complained' Which confirmed that it had been that way for a while. Apparently the maintenance guy popped by but could not do anything, this information was given only after we enquired that about it. Apparently we had to suck it up and make do with me exposing my chest area. Eventually to be able to get clean without crouching I stuck a bath Matt in the window, the type with the suction pads On the first night to add to our Woes there was a group of at least 15 lads staying at a family hotel they must have taken a wrong turn at Ayia Napa, because you could hear them gaffaw all evening very loudly outside our bedroom window until late into the evening. Apart from that it was ok

Colin

with Partner

6.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The hotel is very "tired" and needs a lot of love and attention. Our meals at the hotel were good and the reception staff were good. The waiting staff in the restaurant were pleasant snd helpful. The hotel is close to Knoll Beach which is sandy and lovely.

Barry

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

A very spacious hotel, in an old fashioned but attractive relaxed style. Very Agatha Christie. Down side. Fixed price evening meal, consisting of starter and main.

Yvonne

Family

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean and staff very helpful. Food was good.

Joseph

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The Knoll house is a charming classic hotel in a perfect location to acces the beach or simply look out to see the Old Harry Rocks in the distance. The breakfast buffet was absolutely amazing! Highly recommended

Rohan M

with Partner

4.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Shower temperature oscillated from lukewarm to scalding every 20 seconds. Not just uncomfortable but dangerous. Bathroom didn't have a sink in it. Sink was in the bedroom, right next to the bed. Tap leaking / when closed. Only 2 plug points in the entire room! Used up for the TV and the kettle. Nowhere to charge your phone. 'Double bed' is actually 2 twin beds joined together - and they were of different heights, so beware 'rolling down' and back up again while asleep. Zero cleaning throughout a 4 day stay, no inquiry if we needed anything. Staff member had no idea where our room was, incorrectly directed us to a totally different building. Breakfast strictly average, buffet only. Coffee from machine was undrinkable, preferred the instant Nescafe sachet in the room! Despite all this, the place seemed fully booked, and many people seemed to be thoroughly satisfied. Clientele seems to skew older, and many seemed repeat customers.

michael

with Partner

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

The breakfast and evening meal were excellent and the spacious dining room with beautiful sea views was a highlight.

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