Hotel Arok

room is clean, location is wonderful. The parking at check in is awful, for it is located at busy area, and there is no dedicated parking for check in. another thing i felt is missing if the hook in the bathroom, only one. There are two of us, staying for two nights, i normally don’t request room service for two nights.

Great location. Room was spacious and clean. Breakfast was really good. Staff were very helpful.

so nice to enjoy dinner while overlooking the city!

Staff friendly and efficient. Very helpful with directions.

The location was excellent and staff were helpful and friendly. Breakfast was good too. I also used the gym facilities which were fairly basic but the space was nice and quiet. The decor felt unique and pretty cool. I also liked the fact that it was easy to connect my phone to stream things to the TV in the room.

Good breakfast, good location and welcoming staffs

A nice clean hotel that is very well located opposite the train station and just a 10-15 minute walk to Petit France and the cathedral.

Tout était parfait

Very well located if you are coming by train. It’s fairly close to the centre. The staff is very nice and helpful. The room was basic, the toilet is tinny and it’s a walking shower with curtain … for me that was dissatisfying, there was water everywhere after shower. The room has carpet which I am not a big fan of… the bed was comfortable but in the morning there was quite a lot of noise from the cleaners.

Fabulous 2 night stay in cosy and trendy room. Good air conditioning and facilities. Selection of free hot drinks and fresh water downstairs. Plus a bar. Unique, stylish and conveniently situated near the station, quirky interior design and massive screen television in foyer and very polite and helpful staff. Relaxing and peaceful during my stay. Very good value for money; immaculate rooms and public areas.

The property is very convenient to the train station. Clean. Large room. Friendly, helpful staff. Breakfast was worth the price. We stayed in the "chamber" area of the hotel, but did not feel isolated from the main hotel. If going back, this would definitely be a hotel we would consider, The selection of food nearby was slightly limited.

We always have a wonderful time at the Arok. Ideally placed just outside of the station, it has always been exactly what we needed from a stay in Strasbourg. The rooms are always very clean and a decent size for the location. We like the little arty touches too.

Steps from the station but an easy walk into town and cathedral as well. Very comfortable

This hotel is incredibly convenient to the train station. In spite of this, it’s very quiet at night. The staff are very welcoming and the building is modernized and well decorated. There is a nice breakfast and a bar where you can get drinks and coffee. For travelers with accessibility needs I would note a few things: 1) The elevator is an angular shape with separate doors for the lobby and room floors, and you need to push/pull an exterior door open for room floors, which may be hard for wheelchair users. 2) The bathrooms are fairly small and may also be unsuitable for those with mobility issues, though I was not specifically in an accessible room. 3) They seem to use a cinnamon/clove-like room scent, which I enjoyed but which some guests might be sensitive to.

Well positioned near the station and local restaurants/bars

Location near the train station yet very walkable to the center was practical. Very lovely breakfast. Really liked the available luggage locker room. Staff were all friendly and welcoming.

Hotel Arok is located next to the train station. It is not the best part of town. We were welcomed on the sidewalk by a group of Africans. The hotel staff did not know about the welcoming party. Even though we chose an air condition hotel, the air condition did not work at all, we spent two days in an oven. It was 40C outside... The hotel offers a parking, however it is located at a 10-15 minute walk from their facility. I would not return to Hotel Arok.

Overall, the hotel was very good. The room was clean, the staff were friendly, and the location was convenient. Unfortunately, the air conditioning was a major issue. It barely cooled the room, making it extremely uncomfortable to sleep. I spoke with the staff about it, but I was told there was nothing they could do. As a result, I couldn’t sleep properly all night. It’s a shame because everything else about the hotel was great, but the poor A/C significantly affected my stay.

We had a great time and would definitely stay here again. Staff were very friendly and helpful. Room was comfortable and spacious. Breakfast was really good, too. Thank you!

Good