Hôtel Mercure Strasbourg Centre

We stayed for one night. Whilst th

We prepaid for the hotel with Expedia, but yet when we left the property, we were charged for the room. I have put our Expedia charge in dispute with the credit card company.

Bland hotel in good location close to tram stops and an easy walk to cathedral and Petite France. Room was a decent size, staff were pleasant.

Great! Big comfortable room. Great service at the front desk with complementary mulled wine and hot fruity punch… that smells delicious! (I stayed in December) Great location. Clean.

Dirty stained carpet in rooms. Had to get new key cards every day because never worked. Housekeeping & staff very nice.

the safe box was broken and a night light staff too

Good hotel , walking distance from main city centre atractions

Room had a terrible smell. Window was broken. Needs upgrades. Dusty.

It was ok.

The room was nice but dated with stained carpet. I could hear the person Nextdoor through the wall go to the bathroom. The safe did not work. There is only one working elevator. I was not impressed for the cost of the rooms.

Excellent location, the staff was professional and friendly. The room was a bit too dark and I think the facility will soon need renovations, other than that it was a good place to stay NO regrets. 👍

Great hotel

Close to the station, many shopping near the area. Very close to the Christmas village. They have reusable glass bottle for water, that’s great and refilling station.

Will not stay at a Mecure hotel in the future. There loss since I book a lot rooms all over the world and they had a chance to show me it was worth staying at in the future.

The staff was wonderful and accommodating. The room was clean and parking was available as well. The hotel was easy access and walking distance to the markets and train station. I would like to acknowledge the kindness and professionalism of the manager Michele Schaeffer. Expedia did not respond after emailing twice and trying to shorten my stay by one night. I emailed a week prior to our stay and the agreement was suppose to make changes up to 24hrs before our stay. Since I booked my stay through Expedia, the response was that they would get in touch with the hotel. I never heard from Expedia and the hotel stated no correspondence was made to them, regarding my request. I will not be using Expedia anymore which was always my go to. PS. The hotel honored my request and we stayed 3nights instead of 4.

Room was lovely and clean

Reasonable choice of food for breakfast and very convenient for shopping

Excellent city and hotel in a good location, walkable

The room was ready late, the room wasn’t completely clean. It was loud in the hallway. But staff mice and excellent proximity to the Christmas markets

Courteous reception service. Excellent breakfast service. Clean and comfortable room. Easy access to central attractions and close to tram station for further afield.