Ella Helea, Ultra All-Inclusive Resort

Hotels
Finding rooms for you...
8.6
/10
Very Good
417 reviews

What Guests Say About Their Stay

Diane

10.0
/ 10
Fantastic stay. Great food, great drinks, amazing buffet, rooms really clean. Great gym, pools and great beach. The only things I’d improve would be around reservations for a large group - we were in a group of 11 and we were initially separated across multiple buildings within the complex, and we were asked to provide menu choices a week in advance for the three à la carte restaurants which were changed multiple times by the hotel and we found we spent days back and forth with the hotel on food choices.

Isabelle

10.0
/ 10
This resort is a really lovely place to stay. The staff are very helpful, nothing too much trouble. There was nothing we could fault. The food had lots of variety and very nicely presented. Definitely family friendly everything you could possibly need. Lovely choice of pools to choose from and the beach just a few minutes walk on site. Fabulous!

Katherine

10.0
/ 10
This is a beautiful hotel with fabulous staff. The food is also great. My only complaint would be that there aren’t enough sun loungers for the amount of people in this large resort.
In the Area
See Map
Kallithea, Rhodes, Nomós Dodekanísou, South Aegean, Greece, 85100

Main Facilities

See more
This accommodation offers:
Waterslide
Steam room
Turkish bath
Children pool
Laundry service
Parking
Luggage storage
Shops
Business facilities
24-hour Receptionist
note: hotel was previously named Helea Lifestyle Beach Resort Staying at Ella Helea, Ultra All-Inclusive Resort is a good choice when you are visiting Rhodes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more

What's around Ella Helea, Ultra All-Inclusive Resort

Kallithea, Rhodes, Nomós Dodekanísou, South Aegean, Greece, 85100
Discover More Places
Lobby Ella Helea, Ultra All-Inclusive Resort
Lobby 2 Ella Helea, Ultra All-Inclusive Resort

Discover More About Ella Helea, Ultra All-Inclusive Resort

note: hotel was previously named Helea Lifestyle Beach Resort

Location
Staying at Ella Helea, Ultra All-Inclusive Resort is a good choice when you are visiting Rhodes.

About Ella Helea, Ultra All-Inclusive Resort

From business event to corporate gathering, Ella Helea, Ultra All-Inclusive Resort provides complete services and facilities that you and your colleagues need.

Ella Helea, Ultra All-Inclusive Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Ella Helea, Ultra All-Inclusive Resort, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Ella Helea, Ultra All-Inclusive Resort is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Ella Helea, Ultra All-Inclusive Resort.

All facilities in Ella Helea, Ultra All-Inclusive Resort

Facility

  • Waterslide
  • Steam room
  • Turkish bath
  • Children pool
Swimming Pool Ella Helea, Ultra All-Inclusive Resort
Swimming Pool
Entertainment Facility Ella Helea, Ultra All-Inclusive Resort
Entertainment Facility
Fitness Center Ella Helea, Ultra All-Inclusive Resort
Fitness Center
Common Space Ella Helea, Ultra All-Inclusive Resort
Common Space
Lobby Ella Helea, Ultra All-Inclusive Resort
Lobby

Family-friendly Facilities

  • Children pool
  • Children club (surcharge)

Things to Do

  • Beach umbrella
  • Spa
  • Beach towel
  • Shops
  • Turkish bath
  • Sauna
  • Steam room
  • Waterslide
  • Beach sun loungers
  • Pool sun loungers

Transportation

  • Limited parking
  • Valet parking

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

General

  • Banquet
  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Conference center

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery
  • Hair salon

Sports and Recreations

  • Beach volleyball

Accommodation Policy & General Information in Ella Helea, Ultra All-Inclusive Resort

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, Green Key (Foundation for Environmental Education), BREEAM, Cashless transactions are available, Contactless check-in is available, VIP Access, No elevators

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Ella Helea, Ultra All-Inclusive Resort
626
Number of floors in Ella Helea, Ultra All-Inclusive Resort
5
Another facilities in Ella Helea, Ultra All-Inclusive Resort
Children pool, Children club (surcharge), Beach umbrella, Spa, Beach towel

Frequently asked question in Ella Helea, Ultra All-Inclusive Resort

What is normal check-in & check-out time at Ella Helea, Ultra All-Inclusive Resort?
The standard check-in time at Ella Helea, Ultra All-Inclusive Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Ella Helea, Ultra All-Inclusive Resort?
Ella Helea, Ultra All-Inclusive Resort is a 5.0-star hotel.
How many floors does Ella Helea, Ultra All-Inclusive Resort have?
Ella Helea, Ultra All-Inclusive Resort has 5 floors.
How many rooms are available at Ella Helea, Ultra All-Inclusive Resort?
Ella Helea, Ultra All-Inclusive Resort has 626 rooms in total.
What do past guests say about Ella Helea, Ultra All-Inclusive Resort?
Ella Helea, Ultra All-Inclusive Resort is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Ella Helea, Ultra All-Inclusive Resort

8.6
Very Good
From 417 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ella Helea, Ultra All-Inclusive Resort

Number of reviews per page
20
40
Top reviews
Diane
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic stay. Great food, great drinks, amazing buffet, rooms really clean. Great gym, pools and great beach. The only things I’d improve would be around reservations for a large group - we were in a group of 11 and we were initially separated across multiple buildings within the complex, and we were asked to provide menu choices a week in advance for the three à la carte restaurants which were changed multiple times by the hotel and we found we spent days back and forth with the hotel on food choices.
Read More
Isabelle
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This resort is a really lovely place to stay. The staff are very helpful, nothing too much trouble. There was nothing we could fault. The food had lots of variety and very nicely presented. Definitely family friendly everything you could possibly need. Lovely choice of pools to choose from and the beach just a few minutes walk on site. Fabulous!
Read More
Son
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The food could be better and it’s definitely not a 5 star a 4 star at most.
Katherine
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This is a beautiful hotel with fabulous staff. The food is also great. My only complaint would be that there aren’t enough sun loungers for the amount of people in this large resort.
Richard
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A great hotel for families. The buffet had a really good selection every day (we stayed for 6 nights) and the hotel has lots to do. They were renovating the indoor playroom during our stay and with that it will be even better.
Christopher
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Generally the hotel and location was very good, especially for smaller families. As a small family with an older child, we found it wasn’t as suited to our needs with less areas of quiet. The pool was packed out every day with families and small children taking over all of the areas, it would’ve been good for there to be a quieter area. It was also disappointing that you could only use the à la carte restaurants a couple of times during our stay, the ramen restaurant was the best - the others, wern’t too special. The general buffet restaurant was fairly good with a lot of variety as well as local foods. The drinks range was good and the bar stuff were quick and friendly. We would normally get an upgrade due to our Expedia level but were told this wasn’t possible, as a result we were in a normal room with a sofa bed which was quite tiny in comparison to other hotels we’ve shared a room for within the area. The sofa bed itself was also of bad quality and kept falling apart.
Read More
marie
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Too many children .. I know it’s a family hotel but there are adults only as well so would be nice to have some adult only areas in the hotel like I usually find in other ( star hotels
Martin
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Really fantastic hotel complex with everything you’d expect from a 5* resort. Highly recommend the swim-up rooms if you have kids. Alacarte restaurants aren’t worth getting excited about, we preferred the buffet. Private beach was a great addition and has a brilliant beach bar.
James
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The main reception staff are not very friendly/helpful and need to learn to smile!. Not enough sun beds for the size of resort and long queues for drinks and snacks just need more staff this would have made the holiday more enjoyable.
Charlotte Elizabeth
icon-with Friends
with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A nice hotel, but if you don’t have children please book the sister hotel next door Ella Elissa. Helea is a very big, very busy hotel full of screaming children. Rooms are nice but again can hear babies crying all night. Perfect for families with young children, but anyone else should seek an alternative.
alejandro
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is excellent Only the reception staff is not good as should be, very poor on solving problems the other hotel personnel are excellent. check carefully all your reservation needs before coming to the hotel in order not to get bad surprises.
Luka
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This is not an all-inclusive resort, it is semi-inclusive. You are limited to two restaurants although there are seven of them and once you use up your reservations you must eat at the buffet restaurant. Further, room service is not included (unless you count the water and few cans of soft drinks that they may refill daily). The Greek staff is generally rude and not willing to help, that being said the foreigners are much friendlier and assist whenever you ask. Overall, the resort was okay not the best but not bad. The spa services were nice and the two restaurants we were allowed to try had okay food essentially what you would expect in a hotel restaurant.
Read More
Zak
icon-with Children
with Children
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful hotel but run like a 3 star. No one to help with luggage on arrival. People at check in desk didn’t want to help, just told us to wait once we’d already unloaded and brought all 7 suitcases in, with 2 babies! Staff member called Elena was very sarcastic and rude, should not be working there. Bed was creaking very loud with every small movement. My baby woke up 3 times crying from the sound, we moved rooms at 1am just for the night. I had to take my 6 month old across to the other side of the hotel just to sleep in a decent bed then move back to original room next day. Staff lie a lot, next day they told me the bed was fixed but nothing had been done. Housekeeping took my babies towel by mistake; took two days for them to find it and bring back to me. No service at pools, you’d expect staff to take orders around the pool at a 5 star. Staff dont know much and lie when questioned. Very strange. Mornings are extremely noisy when people walk past the bedroom. I was up from 7am from constant noise which wasn’t good for my baby. All inclusive options were very good though.
Read More
Simon
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

A superb resort, can’t fault a thing. Busy at times but that’s because it’s so good
Craig Lewis
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The resort was good overall, but it lacked the finesse I’ve experienced at some other resorts. The staff were genuinely great and provided excellent service throughout our stay, which was definitely one of the highlights. That said, there were several maintenance issues around the resort that took away from the experience — things like loose or damaged tiles, a nail sticking out of the floor, and a handrail that wasn’t fitted properly. Small details, but noticeable in a hotel of this standard. The cocktails also need some improvement. For example, the mojito arrived without mint, and quite a few of the cocktails just tasted overly sweet and syrupy rather than properly balanced. Food was very hit and miss across both the restaurants and the buffet. Some meals were enjoyable, but others were disappointing — the chicken was often very dry, and the burgers from the street food bar were really inconsistent. One was fine, while another was rock hard. On the positive side, the pool area, views, and overall service were excellent. If the hotel can improve the consistency of the food and drinks, along with tightening up maintenance and operational details, it could easily become an incredible resort.
Read More
Kirandip Kaur
icon-
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Absolutely loved it here and will definitely be coming back!
Natalia
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The
Stuart
icon-with Children
with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Stunning hotel in terms of facilities and design. Service could be a little slow and the food overall was slightly disappointing, quite basic for 5 star.
Aidan James
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing
Demelza
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

All of it
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Ella Helea, Ultra All-Inclusive Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.