Ella Helea

Hotels
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8.6
/10
Very Good
383 reviews

What Guests Say About Their Stay

Simon

10.0
/ 10
A superb resort, can’t fault a thing. Busy at times but that’s because it’s so good

Samantha

10.0
/ 10
Very nice and friendly staff Clean resort Good food Entertainment for children Children friendly hotel

Cameron

10.0
/ 10
Room size was great & balcony was a nice touch. Bathroom was a little on the smaller side. Breakfast and lunch options were good- we mainly ate out in old town in the evening as the buffet wasn't our scene. Buffet & pool did get particularly busy, seemed to be a lot of children.
In the Area
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Kallithea, Rhodes, Nomós Dodekanísou, South Aegean, Greece, 85100

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Helea Lifestyle Beach Resort Staying at Ella Helea is a good choice when you are visiting Rhodes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ella Helea

Kallithea, Rhodes, Nomós Dodekanísou, South Aegean, Greece, 85100
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Lobby Ella Helea
Lobby 2 Ella Helea

Discover More About Ella Helea

note: hotel was previously named Helea Lifestyle Beach Resort

Location
Staying at Ella Helea is a good choice when you are visiting Rhodes.

About Ella Helea

From business event to corporate gathering, Ella Helea provides complete services and facilities that you and your colleagues need.

Ella Helea is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Ella Helea, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Ella Helea is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Ella Helea.

All facilities in Ella Helea

Bar, Cafe and Lounge Ella Helea
Bar, Cafe and Lounge
Swimming Pool Ella Helea
Swimming Pool
Entertainment Facility Ella Helea
Entertainment Facility
Fitness Center Ella Helea
Fitness Center
Functional Hall Ella Helea
Functional Hall

Things to Do

  • Beach umbrella
  • Spa
  • Beach towel
  • Shops
  • Turkish bath
  • Sauna
  • Steam room
  • Waterslide
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery
  • Hair salon

General

  • Banquet
  • Smoking area
  • Parking

Family-friendly Facilities

  • Children pool
  • Kids club

Transportation

  • Limited parking
  • Valet parking

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby

Business Facilities

  • Business facilities
  • Conference center

Sports and Recreations

  • Beach volleyball
  • Game room

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Ella Helea

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • WiFi is limited to 200 MB per guestroom, per day. A surcharge applies for additional usage.
, If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Ella Helea
626
Number of floors in Ella Helea
5
Another facilities in Ella Helea
Beach umbrella, Spa, Beach towel, Shops, Turkish bath

Frequently asked question in Ella Helea

What are available facilities at Ella Helea?
There are top facilites at Ella Helea such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ella Helea?
The standard check-in time at Ella Helea is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Ella Helea?
Ella Helea is a 5.0-star hotel.
How many floors does Ella Helea have?
Ella Helea has 5 floors.
How many rooms are available at Ella Helea?
Ella Helea has 626 rooms in total.
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More Reviews from Other Guests in Ella Helea

8.6
Very Good
From 383 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.2

Sort by
Most Relevant
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Traveler Reviews Ella Helea

Number of reviews per page
20
40
Top reviews
Luka
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is not an all-inclusive resort, it is semi-inclusive. You are limited to two restaurants although there are seven of them and once you use up your reservations you must eat at the buffet restaurant. Further, room service is not included (unless you count the water and few cans of soft drinks that they may refill daily). The Greek staff is generally rude and not willing to help, that being said the foreigners are much friendlier and assist whenever you ask. Overall, the resort was okay not the best but not bad. The spa services were nice and the two restaurants we were allowed to try had okay food essentially what you would expect in a hotel restaurant.
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Zak
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel but run like a 3 star. No one to help with luggage on arrival. People at check in desk didn’t want to help, just told us to wait once we’d already unloaded and brought all 7 suitcases in, with 2 babies! Staff member called Elena was very sarcastic and rude, should not be working there. Bed was creaking very loud with every small movement. My baby woke up 3 times crying from the sound, we moved rooms at 1am just for the night. I had to take my 6 month old across to the other side of the hotel just to sleep in a decent bed then move back to original room next day. Staff lie a lot, next day they told me the bed was fixed but nothing had been done. Housekeeping took my babies towel by mistake; took two days for them to find it and bring back to me. No service at pools, you’d expect staff to take orders around the pool at a 5 star. Staff dont know much and lie when questioned. Very strange. Mornings are extremely noisy when people walk past the bedroom. I was up from 7am from constant noise which wasn’t good for my baby. All inclusive options were very good though.
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Simon
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A superb resort, can’t fault a thing. Busy at times but that’s because it’s so good
Craig Lewis
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The resort was good overall, but it lacked the finesse I’ve experienced at some other resorts. The staff were genuinely great and provided excellent service throughout our stay, which was definitely one of the highlights. That said, there were several maintenance issues around the resort that took away from the experience — things like loose or damaged tiles, a nail sticking out of the floor, and a handrail that wasn’t fitted properly. Small details, but noticeable in a hotel of this standard. The cocktails also need some improvement. For example, the mojito arrived without mint, and quite a few of the cocktails just tasted overly sweet and syrupy rather than properly balanced. Food was very hit and miss across both the restaurants and the buffet. Some meals were enjoyable, but others were disappointing — the chicken was often very dry, and the burgers from the street food bar were really inconsistent. One was fine, while another was rock hard. On the positive side, the pool area, views, and overall service were excellent. If the hotel can improve the consistency of the food and drinks, along with tightening up maintenance and operational details, it could easily become an incredible resort.
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Kirandip Kaur
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Absolutely loved it here and will definitely be coming back!
Natalia
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The
Stuart
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stunning hotel in terms of facilities and design. Service could be a little slow and the food overall was slightly disappointing, quite basic for 5 star.
Aidan James
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing
Demelza
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

All of it
Nicholas
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Facilities were great, food was superb and hotel staff very friendly.
Samantha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very nice and friendly staff Clean resort Good food Entertainment for children Children friendly hotel
Marseel
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The hotel location is beautiful. The beach is very nice but I imagine it gets very crowded in high season as it was relatively crowded on nice days of the low season. However, service was really bad. Rude staff or just careless (perhaps without realizing). No attention to detail that you would expect from a high price tag, 5 star hotel. Food was less than average and limited options of drinks (most wines on the menus were “out of stock”) and even coffee didn’t taste good. Again, ok hotel but def not for the price tag it warranted. We went in off season so it was a bit cold. It would have been nice if at least one pool was a bit heated but the pools were all freezing cold and it was 24/25 degrees outside.
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James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Clean
Karen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Our room was very nice with a wonderful sea view. The resort itself if very nice. The buffet offered a wonderful selection of food and it was delicious. The food at the three specialty restaurants was not great and was disappointing, so we def preferred the buffet. The staff overall were not very friendly and the resort did not do much to organise activities. Not sure I would recommend this resort.
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Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Clean hotel, nice food, brilliant and friendly staff
Katie
icon-
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

This is certainly not a 5 star hotel. 2/3 of the lifts were out of order on my last day. The queues for the buffet were horrendous and the food was always cold. Only for the Al la carte restaurants, you would want to leave the hotel.
Cameron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Room size was great & balcony was a nice touch. Bathroom was a little on the smaller side. Breakfast and lunch options were good- we mainly ate out in old town in the evening as the buffet wasn't our scene. Buffet & pool did get particularly busy, seemed to be a lot of children.
Marie Claire
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Lovely staff who offered great service. It was a well-kept resort and beach, with a fantastic selection of food and drinks. They had a great range of entertainment (something for everyone), and the bar areas were well ran and services. The spa area was really relaxing, with great amenities - we had great massages there! The a la carte restaurants were brilliant, and we also enjoyed our a la carte breakfast upgrade (it was a very peaceful way to start the day). We would definitely come back.
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Robyn Ashley
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Amazing hotel! The staff were lovely and always happy to help. 5* treatment and beautiful facilities!
Nadia Khateejah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Beautiful hotel and facilities but poor service - long queues, no pool service, room cleaning was late in the day (was often between 4-5pm), the corridors to the rooms were dark and damp smelling - lacked 5 star service imo. Very family friendly which it is advertised as and so many amazing facilities for children but definitely very busy due to the size of the hotel - would’ve preferred adult only in this instance
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Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Ella Helea

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 383 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ella Helea

Number of reviews per page
20
40
Top reviews
Luka
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is not an all-inclusive resort, it is semi-inclusive. You are limited to two restaurants although there are seven of them and once you use up your reservations you must eat at the buffet restaurant. Further, room service is not included (unless you count the water and few cans of soft drinks that they may refill daily). The Greek staff is generally rude and not willing to help, that being said the foreigners are much friendlier and assist whenever you ask. Overall, the resort was okay not the best but not bad. The spa services were nice and the two restaurants we were allowed to try had okay food essentially what you would expect in a hotel restaurant.
Read More
Zak
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel but run like a 3 star. No one to help with luggage on arrival. People at check in desk didn’t want to help, just told us to wait once we’d already unloaded and brought all 7 suitcases in, with 2 babies! Staff member called Elena was very sarcastic and rude, should not be working there. Bed was creaking very loud with every small movement. My baby woke up 3 times crying from the sound, we moved rooms at 1am just for the night. I had to take my 6 month old across to the other side of the hotel just to sleep in a decent bed then move back to original room next day. Staff lie a lot, next day they told me the bed was fixed but nothing had been done. Housekeeping took my babies towel by mistake; took two days for them to find it and bring back to me. No service at pools, you’d expect staff to take orders around the pool at a 5 star. Staff dont know much and lie when questioned. Very strange. Mornings are extremely noisy when people walk past the bedroom. I was up from 7am from constant noise which wasn’t good for my baby. All inclusive options were very good though.
Read More
Simon
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A superb resort, can’t fault a thing. Busy at times but that’s because it’s so good
Craig Lewis
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The resort was good overall, but it lacked the finesse I’ve experienced at some other resorts. The staff were genuinely great and provided excellent service throughout our stay, which was definitely one of the highlights. That said, there were several maintenance issues around the resort that took away from the experience — things like loose or damaged tiles, a nail sticking out of the floor, and a handrail that wasn’t fitted properly. Small details, but noticeable in a hotel of this standard. The cocktails also need some improvement. For example, the mojito arrived without mint, and quite a few of the cocktails just tasted overly sweet and syrupy rather than properly balanced. Food was very hit and miss across both the restaurants and the buffet. Some meals were enjoyable, but others were disappointing — the chicken was often very dry, and the burgers from the street food bar were really inconsistent. One was fine, while another was rock hard. On the positive side, the pool area, views, and overall service were excellent. If the hotel can improve the consistency of the food and drinks, along with tightening up maintenance and operational details, it could easily become an incredible resort.
Read More
Kirandip Kaur
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Absolutely loved it here and will definitely be coming back!
Natalia
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The
Stuart
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stunning hotel in terms of facilities and design. Service could be a little slow and the food overall was slightly disappointing, quite basic for 5 star.
Aidan James
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing
Demelza
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

All of it
Nicholas
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Facilities were great, food was superb and hotel staff very friendly.
Samantha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very nice and friendly staff Clean resort Good food Entertainment for children Children friendly hotel
Marseel
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The hotel location is beautiful. The beach is very nice but I imagine it gets very crowded in high season as it was relatively crowded on nice days of the low season. However, service was really bad. Rude staff or just careless (perhaps without realizing). No attention to detail that you would expect from a high price tag, 5 star hotel. Food was less than average and limited options of drinks (most wines on the menus were “out of stock”) and even coffee didn’t taste good. Again, ok hotel but def not for the price tag it warranted. We went in off season so it was a bit cold. It would have been nice if at least one pool was a bit heated but the pools were all freezing cold and it was 24/25 degrees outside.
Read More
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Clean
Karen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Our room was very nice with a wonderful sea view. The resort itself if very nice. The buffet offered a wonderful selection of food and it was delicious. The food at the three specialty restaurants was not great and was disappointing, so we def preferred the buffet. The staff overall were not very friendly and the resort did not do much to organise activities. Not sure I would recommend this resort.
Read More
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Clean hotel, nice food, brilliant and friendly staff
Katie
icon-
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

This is certainly not a 5 star hotel. 2/3 of the lifts were out of order on my last day. The queues for the buffet were horrendous and the food was always cold. Only for the Al la carte restaurants, you would want to leave the hotel.
Cameron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Room size was great & balcony was a nice touch. Bathroom was a little on the smaller side. Breakfast and lunch options were good- we mainly ate out in old town in the evening as the buffet wasn't our scene. Buffet & pool did get particularly busy, seemed to be a lot of children.
Marie Claire
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Lovely staff who offered great service. It was a well-kept resort and beach, with a fantastic selection of food and drinks. They had a great range of entertainment (something for everyone), and the bar areas were well ran and services. The spa area was really relaxing, with great amenities - we had great massages there! The a la carte restaurants were brilliant, and we also enjoyed our a la carte breakfast upgrade (it was a very peaceful way to start the day). We would definitely come back.
Read More
Robyn Ashley
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Amazing hotel! The staff were lovely and always happy to help. 5* treatment and beautiful facilities!
Nadia Khateejah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Beautiful hotel and facilities but poor service - long queues, no pool service, room cleaning was late in the day (was often between 4-5pm), the corridors to the rooms were dark and damp smelling - lacked 5 star service imo. Very family friendly which it is advertised as and so many amazing facilities for children but definitely very busy due to the size of the hotel - would’ve preferred adult only in this instance
Read More
Number of reviews per page
20
40