Grand Mutiara Hotel Puncak

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8.3
/10
Very Good
505 reviews

What Guests Say About Their Stay

J***a

9.4
/ 10
The first time I stayed at this hotel, I got a room in front of a super large parking lot, the room was clean, the bathroom was also clean, there was a TV, Wifi, a big bed, new towels, bath soap, bottled drinking water. Nice, comfortable, clean & not noisy. Oh yes, the swimming pool is also clean & quite spacious, there is also a prayer room for men who pray. Access is also easy, lots of culinary delights in front of the hotel. So you won't starve. Hehehe.
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In the Area
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Jl. Raya Puncak KM 75 (Jl. R. Mustahar No. 199) Cipayung Bogor, Megamendung, Puncak, Jawa Barat, Indonesia, 16770

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Mutiara Hotel Puncak is located in area / city Megamendung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Mutiara Hotel Puncak

Jl. Raya Puncak KM 75 (Jl. R. Mustahar No. 199) Cipayung Bogor, Megamendung, Puncak, Jawa Barat, Indonesia, 16770
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Bedroom Grand Mutiara Hotel Puncak
Bedroom 2 Grand Mutiara Hotel Puncak

Discover More About Grand Mutiara Hotel Puncak

Location


Grand Mutiara Hotel Puncak is located in area / city Megamendung.

About Grand Mutiara Hotel Puncak

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Mutiara Hotel Puncak.

Have fun with various entertaining facilities for you and the whole family at Grand Mutiara Hotel Puncak, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Grand Mutiara Hotel Puncak is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Mutiara Hotel Puncak.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Mutiara Hotel Puncak exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Mutiara Hotel Puncak is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grand Mutiara Hotel Puncak is the right place to stay.

All facilities in Grand Mutiara Hotel Puncak

Entertainment Facility Grand Mutiara Hotel Puncak
Entertainment Facility
Common Space Grand Mutiara Hotel Puncak
Common Space
Accommodation Services Grand Mutiara Hotel Puncak
Accommodation Services
Bedroom Grand Mutiara Hotel Puncak
Bedroom

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Early check-in
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Desk
  • Kitchenette
  • Shower
  • TV

Hotel Services

  • Express check-in
  • 24-hour Receptionist
  • 24-hour security
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Karaoke
  • Outdoor pool

Business Facilities

  • Conference room
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Grand Mutiara Hotel Puncak

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Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Mutiara Hotel Puncak
90
Number of floors in Grand Mutiara Hotel Puncak
2
Another facilities in Grand Mutiara Hotel Puncak
Family room, Heater, Non-smoking room, Swimming pool, Smoking area

Frequently asked question in Grand Mutiara Hotel Puncak

What are available facilities at Grand Mutiara Hotel Puncak?
There are top facilites at Grand Mutiara Hotel Puncak such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mutiara Hotel Puncak?
The standard check-in time at Grand Mutiara Hotel Puncak is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Mutiara Hotel Puncak provide breakfast?
Yes, Grand Mutiara Hotel Puncak provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Mutiara Hotel Puncak?
Grand Mutiara Hotel Puncak is a 3.0-star hotel.
How many floors does Grand Mutiara Hotel Puncak have?
Grand Mutiara Hotel Puncak has 2 floors.
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More Reviews from Other Guests in Grand Mutiara Hotel Puncak

8.3
Very Good
From 505 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Grand Mutiara Hotel Puncak
All
Staff Friendliness (42)
Accessibility (41)
Bedroom (38)
Room Space (37)
Check-in/out Time (33)
Bathroom (32)
Ambiance (29)
Hotel Area (29)
Surroundings (27)
Distance to City Center (26)
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Traveler Reviews Grand Mutiara Hotel Puncak

Number of reviews per page
20
40
Customer reviews
Ochi A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
It's good, but it's a shame the Wi-Fi is slow.
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faneisha m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The ad stated "No breakfast," but underneath it was a note that "This room only includes breakfast." I booked an executive room online, but when I arrived, I was given a VIP room. I booked two rooms; in one, the shower was too hot, while in the other, the hot water didn't work. The room was spacious, with a living room and a smoking area.
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r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and helpful, but cleanliness needs to be improved.
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Naila f.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Okay, that's great, right?
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u***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The hotel staff is great, everyone is friendly and helpful. Just a suggestion to make the room smell better 😂
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1 people find it helpful
D***S
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.8
/10
Reviewed 8 week(s) ago
Not really, lots of mosquitoes, insects, ants, and there are stains on the mattress.
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2 people find it helpful
D***y
icon-origin-TRAVELOKA
8.1
/10
Reviewed 8 week(s) ago
There were spider webs in the bathroom, hot water came out once, then stopped coming out.
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1 people find it helpful
M***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
All good. Stayed here because it's not far from the city center.
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1 people find it helpful
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Nang A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff was friendly and the bathroom was clean.
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Abdul A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Accessible car entry point. Convenient for driving with the family. The Wi-Fi connection wouldn't connect. It would be even better if there was a phone to connect to the operator or staff, so if you need anything, you can just call the staff. The pool is affordable, making it great for families. Also, please clean the bathrooms near the pool.
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D***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
The hotel itself was quite decent, but the bedsheets were stained with brownish stains, and the bathroom floor was covered in spots of what appears to be mold or something else. The air conditioning was also very dirty, dusty, and it seemed like it hadn't been cleaned often. Please pay attention to the cleanliness of the room, including the mattress, sheets, air conditioning, and bathroom.
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2 people find it helpful
Iponila K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
The staff are friendly, the car is washed here, in front of the hotel there are many vendors, there is juice and a stall, the road ahead is a bit of a main road and there is an Indomart across the way.
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1 people find it helpful
M***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
The hotel staff was very helpful. The location is strategically located on the main road. A standard room for around 200,000 rupiah is pretty good. However, the bathroom was a bit dirty, and you don't get toiletries, so you'll have to bring your own.
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2 people find it helpful
l***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
Honestly, it's totally worth it, guys, and I'll be back again because they're so friendly and helpful. Perfect for young couples or small families. It's not far from tourist attractions, too. Cimory is nearby, Riverside is nearby, Taman Safari is nearby, Alam Sunda, Sate Maranggi, and Puncak Pass are still good. The price is very reasonable. The atmosphere is also peaceful and there's plenty of parking. Unfortunately, I don't have any photos because I was so tired.
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2 people find it helpful
a***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 20 week(s) ago
The mattress was super hard, making my back hurt. There were no amenities. The floor was full of sand and hadn't been swept.
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2 people find it helpful
faisal r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Roadside location, close to Indomaret, Padang restaurants, and food stalls. Easy access by car and motorcycle. Nice rooms, cool air conditioning, and no traffic jams.
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1 people find it helpful
R***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
The room was clean enough, but the sheets were a bit smelly. The swimming pool was okay. There were plenty of vendors, so you didn't have to worry about finding food. For a budget hotel, it's still okay.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
The hotel staff were friendly and helpful, bringing towels and using the TV handle to find the right channel. Check-in was also hassle-free. Thank you.
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3 people find it helpful
N***i
icon-origin-TRAVELOKA
8.1
/10
Reviewed 22 week(s) ago
The hotel staff is very friendly, spacious parking, close to the minimarket, no fear of starving inside because many food vendors enter the hotel area. The only downside is the room I booked was dirty like termites, and the wardrobe I got only had one door, the other one was missing. It's not a problem, it's just unethical, please fix it later.. Then there is no water heater, only given a thermos, and even then the inside is dirty so it's not used, only using the dispenser in front (outside the room). Actually, for the price of 260 it's quite worth it, only the tidiness needs to be improved.
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H***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
The staff is communicative, friendly, when I experienced the problem of wrong check-in date, because when booking via app suddenly and in a hurry so I didn't focus on the visit date, and when I was at the reception the staff immediately called here and there for the rescheduling process & directed to reschedule via the app until it was finished, initially given a room on the 2nd floor but I requested for the front 1st floor, without giving any reason the staff already understood & knew because I brought a toddler. For comfort, the room is really okay, cold AC, functional TV, clean bathroom, safe water heater, spacious parking, the minus is that there are many Wi-Fi servers but it's a bit slow, the note is that room 12A has a sliding wardrobe door broken on one side.
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Number of reviews per page
20
40

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Bedroom 4 Grand Mutiara Hotel Puncak

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 505 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Grand Mutiara Hotel Puncak
All
Staff Friendliness (42)
Accessibility (41)
Bedroom (38)
Room Space (37)
Check-in/out Time (33)
Bathroom (32)
Ambiance (29)
Hotel Area (29)
Surroundings (27)
Distance to City Center (26)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Mutiara Hotel Puncak

Number of reviews per page
20
40
Customer reviews
Ochi A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
It's good, but it's a shame the Wi-Fi is slow.
Translated by Google Icon
See original
Find this review helpful?
faneisha m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The ad stated "No breakfast," but underneath it was a note that "This room only includes breakfast." I booked an executive room online, but when I arrived, I was given a VIP room. I booked two rooms; in one, the shower was too hot, while in the other, the hot water didn't work. The room was spacious, with a living room and a smoking area.
Read More
Translated by Google Icon
See original
Find this review helpful?
r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and helpful, but cleanliness needs to be improved.
Translated by Google Icon
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Find this review helpful?
Naila f.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Okay, that's great, right?
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u***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The hotel staff is great, everyone is friendly and helpful. Just a suggestion to make the room smell better 😂
Translated by Google Icon
See original
1 people find it helpful
D***S
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.8
/10
Reviewed 8 week(s) ago
Not really, lots of mosquitoes, insects, ants, and there are stains on the mattress.
Translated by Google Icon
See original
2 people find it helpful
D***y
icon-origin-TRAVELOKA
8.1
/10
Reviewed 8 week(s) ago
There were spider webs in the bathroom, hot water came out once, then stopped coming out.
Translated by Google Icon
See original
1 people find it helpful
M***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
All good. Stayed here because it's not far from the city center.
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1 people find it helpful
Profile Picture
Nang A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff was friendly and the bathroom was clean.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Abdul A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Accessible car entry point. Convenient for driving with the family. The Wi-Fi connection wouldn't connect. It would be even better if there was a phone to connect to the operator or staff, so if you need anything, you can just call the staff. The pool is affordable, making it great for families. Also, please clean the bathrooms near the pool.
Read More
Translated by Google Icon
See original
Find this review helpful?
D***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
The hotel itself was quite decent, but the bedsheets were stained with brownish stains, and the bathroom floor was covered in spots of what appears to be mold or something else. The air conditioning was also very dirty, dusty, and it seemed like it hadn't been cleaned often. Please pay attention to the cleanliness of the room, including the mattress, sheets, air conditioning, and bathroom.
Read More
Translated by Google Icon
See original
2 people find it helpful
Iponila K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
The staff are friendly, the car is washed here, in front of the hotel there are many vendors, there is juice and a stall, the road ahead is a bit of a main road and there is an Indomart across the way.
Translated by Google Icon
See original
1 people find it helpful
M***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
The hotel staff was very helpful. The location is strategically located on the main road. A standard room for around 200,000 rupiah is pretty good. However, the bathroom was a bit dirty, and you don't get toiletries, so you'll have to bring your own.
Translated by Google Icon
See original
2 people find it helpful
l***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
Honestly, it's totally worth it, guys, and I'll be back again because they're so friendly and helpful. Perfect for young couples or small families. It's not far from tourist attractions, too. Cimory is nearby, Riverside is nearby, Taman Safari is nearby, Alam Sunda, Sate Maranggi, and Puncak Pass are still good. The price is very reasonable. The atmosphere is also peaceful and there's plenty of parking. Unfortunately, I don't have any photos because I was so tired.
Read More
Translated by Google Icon
See original
2 people find it helpful
a***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 20 week(s) ago
The mattress was super hard, making my back hurt. There were no amenities. The floor was full of sand and hadn't been swept.
Translated by Google Icon
See original
2 people find it helpful
faisal r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Roadside location, close to Indomaret, Padang restaurants, and food stalls. Easy access by car and motorcycle. Nice rooms, cool air conditioning, and no traffic jams.
Translated by Google Icon
See original
1 people find it helpful
R***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
The room was clean enough, but the sheets were a bit smelly. The swimming pool was okay. There were plenty of vendors, so you didn't have to worry about finding food. For a budget hotel, it's still okay.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
The hotel staff were friendly and helpful, bringing towels and using the TV handle to find the right channel. Check-in was also hassle-free. Thank you.
Translated by Google Icon
See original
3 people find it helpful
N***i
icon-origin-TRAVELOKA
8.1
/10
Reviewed 22 week(s) ago
The hotel staff is very friendly, spacious parking, close to the minimarket, no fear of starving inside because many food vendors enter the hotel area. The only downside is the room I booked was dirty like termites, and the wardrobe I got only had one door, the other one was missing. It's not a problem, it's just unethical, please fix it later.. Then there is no water heater, only given a thermos, and even then the inside is dirty so it's not used, only using the dispenser in front (outside the room). Actually, for the price of 260 it's quite worth it, only the tidiness needs to be improved.
Read More
Translated by Google Icon
See original
Find this review helpful?
H***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
The staff is communicative, friendly, when I experienced the problem of wrong check-in date, because when booking via app suddenly and in a hurry so I didn't focus on the visit date, and when I was at the reception the staff immediately called here and there for the rescheduling process & directed to reschedule via the app until it was finished, initially given a room on the 2nd floor but I requested for the front 1st floor, without giving any reason the staff already understood & knew because I brought a toddler. For comfort, the room is really okay, cold AC, functional TV, clean bathroom, safe water heater, spacious parking, the minus is that there are many Wi-Fi servers but it's a bit slow, the note is that room 12A has a sliding wardrobe door broken on one side.
Read More
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40