Grande Valore Hotel Cikarang

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8.6
/10
Very Good
254 reviews

What Guests Say About Their Stay

A***n

10.0
/ 10
Our staycation experience here was very comfortable. The pool is beautiful, allowing us to relax around it. Check-in was quick and assisted by the friendly front desk staff, Chandra. Overall, I highly recommend staying here. Perfect for a family staycation. We happened to have a deluxe triple room, so we didn't need an extra bed.
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R***A

10.0
/ 10
Masyaallah the room is clean, moreover the staff are very friendly especially for sis Nadia and sis Yusuf who gave a surprise to my child 😍🥰 for breakfast can be replaced with sahur coincidentally it's the fasting month, basically the best, this is the 3rd time we've stayed here, there's a mini kitchen
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Stefan

10.0
/ 10
Waren mit insgesamt eine Woche im Hotel. Frühstückangebot wurde ausgebaut und war mehr wie ausreichend. Hatten ein Studio mit Balkon. Räume waren Gross und Konform. Kommen nächstes Mal wieder.
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In the Area
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Kawasan Industri Jababeka 1, Jl. Jababeka Raya No.Kav A-2, Pasirsari, Bekasi, West Java, Indonesia, Cikarang, Bekasi, Jawa Barat, Indonesia, 17530

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Located near Tourist Attraction
note: apartment was previously named Grande Valore Hotel & Serviced-Apartment Staying at Grande Valore Hotel Cikarang is a good choice when you are visiting South Cikarang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grande Valore Hotel Cikarang

Kawasan Industri Jababeka 1, Jl. Jababeka Raya No.Kav A-2, Pasirsari, Bekasi, West Java, Indonesia, Cikarang, Bekasi, Jawa Barat, Indonesia, 17530
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Lobby Grande Valore Hotel Cikarang
Lobby 2 Grande Valore Hotel Cikarang

Discover More About Grande Valore Hotel Cikarang

note: apartment was previously named Grande Valore Hotel & Serviced-Apartment

Location


Staying at Grande Valore Hotel Cikarang is a good choice when you are visiting South Cikarang.

About Grande Valore Hotel Cikarang

Not only located within easy reach of various places of interests for your adventure, but staying at Grande Valore Hotel Cikarang will also give you a pleasant stay.

Grande Valore Hotel Cikarang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

From business event to corporate gathering, Grande Valore Hotel Cikarang provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Grande Valore Hotel Cikarang is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Grande Valore Hotel Cikarang, a wonderful accommodation for your family holiday.

This apartment is an ideal choice for you, novice to professional golfers.

Experience a unique stay at the historical building of Grande Valore Hotel Cikarang, which you rarely find in other places.

This apartment is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grande Valore Hotel Cikarang.

If you plan to have a long-term stay, staying at Grande Valore Hotel Cikarang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Grande Valore Hotel Cikarang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This apartment is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Are you a shopaholic? Staying at Grande Valore Hotel Cikarang will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Grande Valore Hotel Cikarang is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the apartment. Pamper yourself with the relaxing treatment that rejuvenates you.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grande Valore Hotel Cikarang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grande Valore Hotel Cikarang is a apartment with great comfort and excellent service according to most apartment's guests.

Staying at Grande Valore Hotel Cikarang will surely satisfy you with its great hospitality and affordable price.

All facilities in Grande Valore Hotel Cikarang

Entertainment Facility Grande Valore Hotel Cikarang
Entertainment Facility
Common Space Grande Valore Hotel Cikarang
Common Space
Lobby Grande Valore Hotel Cikarang
Lobby
Accommodation Services Grande Valore Hotel Cikarang
Accommodation Services
Bedroom Grande Valore Hotel Cikarang
Bedroom

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • Breakfast
  • Breakfast and dinner
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Cafe
  • Continental breakfast
  • Dining area
  • Fullboard without drinks
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Halfboard with non-alcoholic drinks
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Clothes dryer
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Children play area
  • Entertainment for children
  • Garden
  • Library
  • Massage
  • Outdoor pool
  • Spa

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Roll-in shower
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Sports and Recreations

  • Billiard
  • Fitness center
  • Table tennis

Kids and Pets

  • Babysitting
  • Pets allowed
  • Small pets allowed

Connectivity

  • Free WiFi
  • WiFi in public area (surcharge)

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Grande Valore Hotel Cikarang

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Important Note
Document Policy
Upon check-in, you are required to bring Boarding Pass, ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash and debit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 148,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

Any parties or events are not allowed in this accommodation.

pet friendly only for minimum stay 1 mouth

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grande Valore Hotel Cikarang
235
Number of floors in Grande Valore Hotel Cikarang
16
Another facilities in Grande Valore Hotel Cikarang
Restaurant with AC, A la carte dinner, Breakfast, Breakfast and dinner, Buffet breakfast

Frequently asked question in Grande Valore Hotel Cikarang

What are available facilities at Grande Valore Hotel Cikarang?
There are top facilites at Grande Valore Hotel Cikarang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grande Valore Hotel Cikarang?
The standard check-in time at Grande Valore Hotel Cikarang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grande Valore Hotel Cikarang provide breakfast?
Yes, Grande Valore Hotel Cikarang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grande Valore Hotel Cikarang?
Grande Valore Hotel Cikarang is a 0.0-star hotel.
How many floors does Grande Valore Hotel Cikarang have?
Grande Valore Hotel Cikarang has 16 floors.
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More Reviews from Other Guests in Grande Valore Hotel Cikarang

8.7
Very Good
From 238 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Grande Valore Hotel Cikarang
All
Family Friendly (15)
Room Space (15)
Bedroom (15)
Bathroom (14)
Distance to City Center (13)
Staff Friendliness (13)
Ambiance (13)
Variety (13)
Accessibility (12)
Check-in/out Time (12)
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Traveler Reviews Grande Valore Hotel Cikarang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Fast service… There's an experience worth knowing. I've used massage oil to get on my sheets, but be careful of the colored liquid.
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Accommodation's Reply
11 Jul 2026
Dear Valued Guest, Thank you for your kind review and for appreciating our fast service. We also appreciate your reminder regarding the use of massage oil, as colored liquids may stain our bed linens. Thank you for your understanding, and we look forward to welcoming you back to Grande Valore Hotel & Serviced Apartment Cikarang. Best Regards, Grande Valore Hotel & Serviced Apartment Cikarang
a***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The location is convenient for staying at Grand Valore, but for amenities such as bath towels, it's best to sort out which ones are still usable.
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Accommodation's Reply
23 May 2026
"Dear Valued Guest, Grand Valor Hotel Service & Apartment Chikarang would like to express our gratitude for your positive review and for choosing to stay with us. We are delighted to hear that your experience met your expectations. Your compliments are greatly appreciated and will be shared with our team. For further details regarding your experience, we have informed the relevant department to promptly address and resolve any issues. Please be assured that your feedback is vital to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back again. Sincerely, Febri Stoll Pankey, Front Office Manager"
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B***i
icon-Staycation
Staycation
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9.4
/10
Reviewed 14 week(s) ago
The room amenities are complete. The hotel staff is friendly and helpful. Complaints regarding odor and cigarette smoke in the pool area were addressed, with security coming to check. Items left in public areas were secured at the front desk.
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+3
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Accommodation's Reply
23 May 2026
"Dear valued guest, Grand Valor Hotel Service & Apartment Chikarang would like to express our gratitude for your positive review and for choosing to stay with us. We are delighted to know that your experience met your expectations. Your compliments are greatly appreciated and will be passed on to our team. We hope to welcome you back again. Sincerely, Febri Stoll Pankey, Front Office Manager"
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The hotel staff are friendly, the place is comfortable, the swimming pool is nice, the atmosphere is very comfortable.
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Accommodation's Reply
23 May 2026
"Dear valued guest, Grand Valor Hotel Service & Apartment Chikarang would like to express our gratitude for your positive review and for choosing to stay with us. We are delighted to know that your experience met your expectations. Your compliments are greatly appreciated and will be passed on to our team. We hope to welcome you back again. Sincerely, Febri Stoll Pankey, Front Office Manager"
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Fitria K.
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10.0
/10
Reviewed 18 week(s) ago
Very good, the staff are understanding, the rooms are clean, the breakfast is also varied.
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Accommodation's Reply
08 Apr 2026
Dear Fitria, we sincerely thank you for leaving a positive review. We are very pleased to hear that you were satisfied with the staff service, room cleanliness, and the diverse breakfast. Your kind words will motivate all our staff to provide the best service possible. We look forward to seeing you again on your next visit and doing our best to ensure you have a satisfying stay. Thank you. Sincerely, Rinaldi Manopo, Head of the Front Desk
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H***r
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
When I have a break from work I will come here again, I feel comfortable here, thank you very much, but the swimming pool should be open at least until 8/9 pm, if I may suggest.
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1 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay with us, particularly your comments on the service, the cleanliness of your room, and the wide variety of breakfast options. Your compliments motivate our entire team to strive for the best possible service for all our guests. We look forward to welcoming you back for another memorable experience on your next stay. Sincerely, Rinaldi Manoppo, Front Office Manager
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M***M
icon-Staycation
Staycation
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8.3
/10
Reviewed 19 week(s) ago
When I first opened the tap, the water was brown like rust, although it gradually became clear. I ordered a triple deluxe, which should have included 3 towels and 3 bottles of mineral water, but only got 2 bottles, even though after a phone call, they were finally sent to my room. Then for breakfast, by 8 am, most of it was already gone and not refilled, mostly carbohydrate-based, with a lack of protein. For the swimming pool, when we finished swimming at 5:45 pm, there was no staff, so there were no towels to dry off. Maybe it could be better in the future.
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1 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Ms. May, Thank you for taking the time to submit your review and feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the water quality when the taps were first turned on, insufficient in-room amenities compared to the number of guests, the incomplete breakfast menu during breakfast time, and the unsatisfactory service at the pool area. We have forwarded your feedback to the relevant departments for immediate investigation and improvement, including checking water quality, ensuring in-room amenities match the booking type, monitoring breakfast replenishment, and supervising staff performance in the hotel facilities. We appreciate your feedback as it is crucial for our continuous improvement of our services in the future. Once again, we apologize for the unpleasant experience and hope to have the opportunity to welcome you back with even better service on your next visit. Sincerely, Rinaldi Manoppo, Head of Front Office
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A***n
icon-Staycation
Staycation
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10.0
/10
Reviewed 19 week(s) ago
Our staycation experience here was very comfortable. The pool is beautiful, allowing us to relax around it. Check-in was quick and assisted by the friendly front desk staff, Chandra. Overall, I highly recommend staying here. Perfect for a family staycation. We happened to have a deluxe triple room, so we didn't need an extra bed.
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1 people find it helpful
Accommodation's Reply
25 Mar 2026
Dear Our Valued Guest, Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Best Regards Rinaldy Manoppo Front Office Manager
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 19 week(s) ago
The AC wasn't cold. Room 15 was in the very corner, and the hallway was deserted, as if no one else lived there. It was a different tower, so it was a long walk everywhere. I couldn't find a toothbrush. It was scary. Uncomfortable.
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Accommodation's Reply
31 Mar 2026
Dear Mr./Ms. Rori, Thank you for taking the time to share your review with us. We sincerely apologize for any inconvenience you experienced during your stay. We are deeply saddened to learn that the air conditioning in your room was not functioning properly. We have immediately forwarded this matter to our engineering team for inspection and repair. Regarding your room's location at the end of the hallway and its relatively quietness, we understand your inconvenience. This feedback will be taken into consideration to improve room arrangements in the future. We also apologize for the distance between buildings, which may have made movement difficult during your stay. Thank you for your understanding regarding the layout of our property. Furthermore, we sincerely apologize for not providing amenities such as toothbrushes in your room. This is not our standard practice, and we will follow up with our housekeeping team to be more careful in the future. We apologize if the atmosphere in the room made you feel uncomfortable. Your feedback is extremely important to us in continuously improving the quality of our services and facilities. We hope to welcome you back again in the future for an even better stay. Sincerely, Rinaldi Manoppo, Front Office Manager
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Widiyanto K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Perfect at a low price
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Accommodation's Reply
25 Mar 2026
Dear Mr. Widiyanto, Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Best Regards Rinaldy Manoppo Front Office Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Comfortable, complete room facilities, clean poll, a comfortable and pleasant place to stay with family
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Accommodation's Reply
12 Mar 2026
Dear Our Valued Guest. Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Best Regards, Rinaldy Manoppo. Front Office Manager
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The hotel is nice, the service is good, suitable for family vacation and the food is also delicious.
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Accommodation's Reply
05 Feb 2026
Dear Mr. Nurdi. Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Best Regards, Rinaldy Manoppo. Front Office Manager
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Tiara L. S.
icon-Leisure
Leisure
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10.0
/10
Reviewed 27 week(s) ago
New Year's Eve with family was very enjoyable with the New Year package and a stay of several days... Thank you for the service.
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Accommodation's Reply
02 Feb 2026
Dear Mrs. Tiara Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Best Regards, Rinaldy Manoppo Front Office Manager
Widiyanto K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The room and bed are spacious, the hotel is clean, the swimming pool has a deep and shallow one so it's comfortable for children, the breakfast is varied. Overall, it's cool.
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Accommodation's Reply
02 Feb 2026
Dear Mr. Widiyanto Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Regards, Rinaldy Manoppo Front Office Manager
Melva T.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The staff is friendly and comfortable staying at this hotel. The atmosphere is also pleasant.
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Accommodation's Reply
02 Feb 2026
Dear Mrs. Melva Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Regards Rinaldy Manoppo Front Office Manager
Jenny S.
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8.5
/10
Reviewed 30 week(s) ago
the place is nice and kids friendly
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Accommodation's Reply
02 Feb 2026
Dear Ms. Jenny Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Regards Rinaldy Manoppo Front Office Manager
Novitasari E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
A comfortable pool place... always come here for me-time with family.. no need to go far.. or tired of walking around.. better to come here everything is complete, comfortable, and the facilities are not disappointing... the swimming pool is clean.. cool because there are many trees and the officers are always on guard.. basically from the beginning of coming the atmosphere is like in Bali hehe.. thank you.. hopefully it will continue to be the best.. but you can't be careless because it is already the best.. hopefully there is good fortune to bring the family here again 🫶
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Accommodation's Reply
02 Feb 2026
Dear Mrs. Novitasari Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Regards, Rinaldy Manoppo Front Office Manager
R***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
Quite comfortable & nice environment, just a bit disturbed by the noise from the next room... from the start of check in - check out the next room was noisy
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Accommodation's Reply
02 Feb 2026
Dear Mrs. Ratih Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Regards, Rinaldy Manoppo Front Office Manage
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Good quality hotel, many facilities
1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Valued Guest Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Regards, Rinaldy Manoppo Front Office Manager
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 35 week(s) ago
spacious room with garden view in the middle of industrial area, and of course very kids friendly
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Regards, Rinaldy Manoppo Front Office Manager
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8.7
Very Good
From 238 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Grande Valore Hotel Cikarang
All
Family Friendly (15)
Room Space (15)
Bedroom (15)
Bathroom (14)
Distance to City Center (13)
Staff Friendliness (13)
Ambiance (13)
Variety (13)
Accessibility (12)
Check-in/out Time (12)
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Traveler Reviews Grande Valore Hotel Cikarang

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40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Fast service… There's an experience worth knowing. I've used massage oil to get on my sheets, but be careful of the colored liquid.
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Accommodation's Reply
11 Jul 2026
Dear Valued Guest, Thank you for your kind review and for appreciating our fast service. We also appreciate your reminder regarding the use of massage oil, as colored liquids may stain our bed linens. Thank you for your understanding, and we look forward to welcoming you back to Grande Valore Hotel & Serviced Apartment Cikarang. Best Regards, Grande Valore Hotel & Serviced Apartment Cikarang
a***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The location is convenient for staying at Grand Valore, but for amenities such as bath towels, it's best to sort out which ones are still usable.
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Accommodation's Reply
23 May 2026
"Dear Valued Guest, Grand Valor Hotel Service & Apartment Chikarang would like to express our gratitude for your positive review and for choosing to stay with us. We are delighted to hear that your experience met your expectations. Your compliments are greatly appreciated and will be shared with our team. For further details regarding your experience, we have informed the relevant department to promptly address and resolve any issues. Please be assured that your feedback is vital to our success in consistently providing excellent service and continuously improving our facilities and services. We look forward to welcoming you back again. Sincerely, Febri Stoll Pankey, Front Office Manager"
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B***i
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Staycation
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9.4
/10
Reviewed 14 week(s) ago
The room amenities are complete. The hotel staff is friendly and helpful. Complaints regarding odor and cigarette smoke in the pool area were addressed, with security coming to check. Items left in public areas were secured at the front desk.
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+3
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Accommodation's Reply
23 May 2026
"Dear valued guest, Grand Valor Hotel Service & Apartment Chikarang would like to express our gratitude for your positive review and for choosing to stay with us. We are delighted to know that your experience met your expectations. Your compliments are greatly appreciated and will be passed on to our team. We hope to welcome you back again. Sincerely, Febri Stoll Pankey, Front Office Manager"
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Verified Traveler
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Staycation
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9.4
/10
Reviewed 16 week(s) ago
The hotel staff are friendly, the place is comfortable, the swimming pool is nice, the atmosphere is very comfortable.
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Accommodation's Reply
23 May 2026
"Dear valued guest, Grand Valor Hotel Service & Apartment Chikarang would like to express our gratitude for your positive review and for choosing to stay with us. We are delighted to know that your experience met your expectations. Your compliments are greatly appreciated and will be passed on to our team. We hope to welcome you back again. Sincerely, Febri Stoll Pankey, Front Office Manager"
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Fitria K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Very good, the staff are understanding, the rooms are clean, the breakfast is also varied.
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Accommodation's Reply
08 Apr 2026
Dear Fitria, we sincerely thank you for leaving a positive review. We are very pleased to hear that you were satisfied with the staff service, room cleanliness, and the diverse breakfast. Your kind words will motivate all our staff to provide the best service possible. We look forward to seeing you again on your next visit and doing our best to ensure you have a satisfying stay. Thank you. Sincerely, Rinaldi Manopo, Head of the Front Desk
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H***r
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
When I have a break from work I will come here again, I feel comfortable here, thank you very much, but the swimming pool should be open at least until 8/9 pm, if I may suggest.
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1 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay with us, particularly your comments on the service, the cleanliness of your room, and the wide variety of breakfast options. Your compliments motivate our entire team to strive for the best possible service for all our guests. We look forward to welcoming you back for another memorable experience on your next stay. Sincerely, Rinaldi Manoppo, Front Office Manager
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M***M
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Staycation
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8.3
/10
Reviewed 19 week(s) ago
When I first opened the tap, the water was brown like rust, although it gradually became clear. I ordered a triple deluxe, which should have included 3 towels and 3 bottles of mineral water, but only got 2 bottles, even though after a phone call, they were finally sent to my room. Then for breakfast, by 8 am, most of it was already gone and not refilled, mostly carbohydrate-based, with a lack of protein. For the swimming pool, when we finished swimming at 5:45 pm, there was no staff, so there were no towels to dry off. Maybe it could be better in the future.
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Accommodation's Reply
08 Apr 2026
Dear Ms. May, Thank you for taking the time to submit your review and feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the water quality when the taps were first turned on, insufficient in-room amenities compared to the number of guests, the incomplete breakfast menu during breakfast time, and the unsatisfactory service at the pool area. We have forwarded your feedback to the relevant departments for immediate investigation and improvement, including checking water quality, ensuring in-room amenities match the booking type, monitoring breakfast replenishment, and supervising staff performance in the hotel facilities. We appreciate your feedback as it is crucial for our continuous improvement of our services in the future. Once again, we apologize for the unpleasant experience and hope to have the opportunity to welcome you back with even better service on your next visit. Sincerely, Rinaldi Manoppo, Head of Front Office
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A***n
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Staycation
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10.0
/10
Reviewed 19 week(s) ago
Our staycation experience here was very comfortable. The pool is beautiful, allowing us to relax around it. Check-in was quick and assisted by the friendly front desk staff, Chandra. Overall, I highly recommend staying here. Perfect for a family staycation. We happened to have a deluxe triple room, so we didn't need an extra bed.
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1 people find it helpful
Accommodation's Reply
25 Mar 2026
Dear Our Valued Guest, Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Best Regards Rinaldy Manoppo Front Office Manager
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 19 week(s) ago
The AC wasn't cold. Room 15 was in the very corner, and the hallway was deserted, as if no one else lived there. It was a different tower, so it was a long walk everywhere. I couldn't find a toothbrush. It was scary. Uncomfortable.
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Accommodation's Reply
31 Mar 2026
Dear Mr./Ms. Rori, Thank you for taking the time to share your review with us. We sincerely apologize for any inconvenience you experienced during your stay. We are deeply saddened to learn that the air conditioning in your room was not functioning properly. We have immediately forwarded this matter to our engineering team for inspection and repair. Regarding your room's location at the end of the hallway and its relatively quietness, we understand your inconvenience. This feedback will be taken into consideration to improve room arrangements in the future. We also apologize for the distance between buildings, which may have made movement difficult during your stay. Thank you for your understanding regarding the layout of our property. Furthermore, we sincerely apologize for not providing amenities such as toothbrushes in your room. This is not our standard practice, and we will follow up with our housekeeping team to be more careful in the future. We apologize if the atmosphere in the room made you feel uncomfortable. Your feedback is extremely important to us in continuously improving the quality of our services and facilities. We hope to welcome you back again in the future for an even better stay. Sincerely, Rinaldi Manoppo, Front Office Manager
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Widiyanto K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Perfect at a low price
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Accommodation's Reply
25 Mar 2026
Dear Mr. Widiyanto, Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Best Regards Rinaldy Manoppo Front Office Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Comfortable, complete room facilities, clean poll, a comfortable and pleasant place to stay with family
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Accommodation's Reply
12 Mar 2026
Dear Our Valued Guest. Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Best Regards, Rinaldy Manoppo. Front Office Manager
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The hotel is nice, the service is good, suitable for family vacation and the food is also delicious.
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Accommodation's Reply
05 Feb 2026
Dear Mr. Nurdi. Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Best Regards, Rinaldy Manoppo. Front Office Manager
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Tiara L. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
New Year's Eve with family was very enjoyable with the New Year package and a stay of several days... Thank you for the service.
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Accommodation's Reply
02 Feb 2026
Dear Mrs. Tiara Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Best Regards, Rinaldy Manoppo Front Office Manager
Widiyanto K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The room and bed are spacious, the hotel is clean, the swimming pool has a deep and shallow one so it's comfortable for children, the breakfast is varied. Overall, it's cool.
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Accommodation's Reply
02 Feb 2026
Dear Mr. Widiyanto Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Regards, Rinaldy Manoppo Front Office Manager
Melva T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The staff is friendly and comfortable staying at this hotel. The atmosphere is also pleasant.
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Accommodation's Reply
02 Feb 2026
Dear Mrs. Melva Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Regards Rinaldy Manoppo Front Office Manager
Jenny S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
the place is nice and kids friendly
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Accommodation's Reply
02 Feb 2026
Dear Ms. Jenny Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Regards Rinaldy Manoppo Front Office Manager
Novitasari E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
A comfortable pool place... always come here for me-time with family.. no need to go far.. or tired of walking around.. better to come here everything is complete, comfortable, and the facilities are not disappointing... the swimming pool is clean.. cool because there are many trees and the officers are always on guard.. basically from the beginning of coming the atmosphere is like in Bali hehe.. thank you.. hopefully it will continue to be the best.. but you can't be careless because it is already the best.. hopefully there is good fortune to bring the family here again 🫶
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Accommodation's Reply
02 Feb 2026
Dear Mrs. Novitasari Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Regards, Rinaldy Manoppo Front Office Manager
R***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
Quite comfortable & nice environment, just a bit disturbed by the noise from the next room... from the start of check in - check out the next room was noisy
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Accommodation's Reply
02 Feb 2026
Dear Mrs. Ratih Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Regards, Rinaldy Manoppo Front Office Manage
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Good quality hotel, many facilities
1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Valued Guest Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Regards, Rinaldy Manoppo Front Office Manager
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 35 week(s) ago
spacious room with garden view in the middle of industrial area, and of course very kids friendly
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest Thank you for taking a time to write feedback about Grande Valore Hotel. We are delighted to hear that you had enjoyable experience during stay In Grande Valore Hotel. We will share the review to entire staff, so that they will feel appreciated and give more excellent service to all the guests. We are looking forward to welcoming you back to share another great memories toward Grande Valore Hotel Cikarang in the nearest future. Regards, Rinaldy Manoppo Front Office Manager
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