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Hotel O Ratu Residence

Name: Hotel O Ratu Residence
Address: Jalan Sakti Lubis no 52D, Medan, Medan Maimun, Medan, Sumatra Utara, Indonesia, 20216, Jalan Sakti Lubis no 52D, Medan, Sumatra Utara, 20216, Indonesia
Rating: 6.7

Homestays

All-star Accommodation

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6.7

/10

Pleasant

36 reviews

In the Area

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Jalan Sakti Lubis no 52D, Medan, Medan Maimun, Medan, Sumatra Utara, Indonesia, 20216

Main Facilities

Parking

Luggage storage

Express check-out

Multilingual staff

Hotel O Ratu Residence is a 2-star homestays. It was previously known as OYO 3334 Ratu Residence. Hotel O Ratu Residence is part of OYO.

What's around Hotel O Ratu Residence

Jalan Sakti Lubis no 52D, Medan, Medan Maimun, Medan, Sumatra Utara, Indonesia, 20216

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Discover More About Hotel O Ratu Residence

General Information

Hotel O Ratu Residence is a 2-star homestays. It was previously known as OYO 3334 Ratu Residence. Hotel O Ratu Residence is part of OYO.

Location

Located at Jalan Sakti Lubis no 52D, Medan in Medan, Indonesia. Those looking to explore will find Club House Citra Land Gama City, Cadika City Forest Park, and Taman Hutan nearby.

Facilities & Amenities

Hotel O Ratu Residence has Parking, Luggage storage, Express check-out, Multilingual staff, Express check-in, and more.

Contact

Email: indonesia.escalations@oyorooms.com
Phone number: +628041040040

All facilities in Hotel O Ratu Residence

Others

Guest Services

Express check-in
24-hour front desk
Luggage storage
Express check-out
Multilingual staff

Accommodation Facilities

Car park

Nearby Facilities

Supermarket
Grocery store

Connectivity

Wi-Fi
Wi-Fi in public areas

Accessibility

Accessible parking

Transportation

Secure parking

Accommodation Policy & General Information in Hotel O Ratu Residence

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Important Notice

Document Policy
Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.

Required Documents

Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.

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General Information

Popular Facilities
Check-In / Check-Out Time	From - to 12:00
Available rooms at Hotel O Ratu Residence	10
Another facilities in Hotel O Ratu Residence	Express check-in, 24-hour front desk, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in Hotel O Ratu Residence

What is normal check-in & check-out time at Hotel O Ratu Residence?

The standard check-in time at Hotel O Ratu Residence is starting from while the latest check-out time is at Before 12:00

What is the star rating of Hotel O Ratu Residence?

Hotel O Ratu Residence is a 2.0-star hotel.

How many rooms are available at Hotel O Ratu Residence?

Hotel O Ratu Residence has 10 rooms in total.

What do past guests say about Hotel O Ratu Residence?

Hotel O Ratu Residence is well-known for its Location, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel O Ratu Residence

Overall Ratings & Reviews Hotel O Ratu Residence

Traveloka (36)

6.7

Pleasant

From 36 reviews

Provided by travelers on

Cleanliness

6.4

Room Comfort

6.3

Meal

6.5

Location

7.1

Service and Facilites

6.0

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Traveler Reviews Hotel O Ratu Residence

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Customer reviews

M***n

10.0

/10

Reviewed 54 week(s) ago

Good stay if you visit Medan

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M***n

10.0

/10

Reviewed 58 week(s) ago

Hotel O Ratu Residence is a good choice

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Y***i

5.3

/10

Reviewed 81 week(s) ago

The room smells musty, the toilet is clogged, the shower is broken, the floor is cracked, gosh. It's so frustrating coming to this hotel. When you arrive, you are asked for additional money, you book 3 nights, you only get 2 nights. Highly not recommended.

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1 people find it helpful

M***i

5.0

/10

Reviewed 136 week(s) ago

The accommodation is bad, the price on the application is only 80, why when we arrived at the accommodation, the staff asked for 150. Not to mention the service is lacking. Everything about this accommodation is bad. This is the first and last time.

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5 people find it helpful

M IKHSAN

6.0

/10

Reviewed 231 week(s) ago

Prices in the app are different from prices on location.

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7 people find it helpful

Accommodation's Reply

30 Jun 2022

Sorry for the hassle you faced, Ikhsan! We've marked a note for the experience you had this time. Rest assured, that we will endeavor to ensure a pleasant stay with us in the future. Greetings, Jane!

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Noviyanti

5.1

/10

Reviewed 252 week(s) ago

1. The hotel refused the reservation via online even though it was already paid for. Finally the receptionist asked for an additional 50 thousand on the spot. 2. The bathroom door is broken, can't be closed. 3. The bathroom faucet is broken. 4. Guests are given wet towels.

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23 people find it helpful

Dimas W.

5.5

/10

Reviewed 292 week(s) ago

Prices are different from those at the hotel when checking in and require an additional fee if you still want to stay. Facilities are also lacking.

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7 people find it helpful

Accommodation's Reply

18 Apr 2021

Sincere Apologies, Dimas! We understand that your experience was not up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Fajar!

6.0

/10

Reviewed 310 week(s) ago

I came to check-in, guess? 21.30, at check-in there is a price difference from the receptionist application, Oyo immediately says deluxe rooms, No, the price is Rp. 121,000, I have to pay the excess 29. B0-but I didn't agree, finally the room was given to me. For the room it was ok but the service was very bad, I called many times to complain because the hot water did not turn on but there was no answer, and likewise when I called the clerk didn't come, and finally I decided to check out earlier.

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22 people find it helpful

jentik p. p.

9.4

/10

Reviewed 312 week(s) ago

The place is comfortable, clean and neat. However, there is a price difference in the application and during check-in on weekends.

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4 people find it helpful

Accommodation's Reply

17 Nov 2020

Thank you so much for the wonderful rating, Jentrik Pardamean Panjaitan! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever. Regards, Bayu!

Has B.

6.0

/10

Reviewed 316 week(s) ago

Very dirty, lots of mosquitoes, broken beds.

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3 people find it helpful

Accommodation's Reply

09 Nov 2020

Something like this shouldn't have happened, Hasbullah! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Reza!

Arizki N.

8.5

/10

Reviewed 316 week(s) ago

Comfortable and not noisy, close to sharing kinds of culinary.

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Accommodation's Reply

09 Nov 2020

Thank you for your appreciation, Arizki! We hope to give you a consistent service every time. Regards, Kevin!

Bunga Citra

8.5

/10

Reviewed 329 week(s) ago

Good, tasty, quality according to price.

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1 people find it helpful

Hotma F. M. H.

6.4

/10

Reviewed 336 week(s) ago

The bed and pillow are thin and the TV facilities are also not alive. Please pay attention to the bed and pillow.

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1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.