The hotel staff and employees, from the lobby to the restaurant, are friendly... Absolutely amazing. Always a first choice. Especially Vidyan, who is very friendly.

There are water dispensers in every hallway, which is very helpful. On Saturday afternoons, there are snacks and an acoustic band. The swimming pool is clean. There are two large beds. In short, it's very enjoyable.

Staying here is definitely worth it. The rooms are clean, the breakfast is also delicious. The other facilities are okay.

The hotel staff are very friendly, the service is good, and the food is delicious. Buy tickets from the hotel marketing team, which will be valid for two days. The first day is for exploring the animals and the drive-thru park, while the second day is for VR and the Sweet Memories gallery. If you're going to the drive-thru park, it's better to take the car provided by Jatim Park instead of bringing your own car, as it includes a driver and explanations about the animals.

The hotel staff is friendly, the environment is comfortable, and the food is delicious. Thank you, The Batu Hotel & Villas 😍

The room was spacious and comfortable, and the double bed was also wide and very comfortable... Overall, I was satisfied with my stay at Paradise Hotel Centre Point Batu Malang. 👍

Very pleasant, clean, sat set, delicious dinner breakfast and the best hospitality 👏🏻👍🏻

The location is excellent, with views of Mount Arjuno and Panderman. The facilities are also quite extensive, including a swimming pool, playground, and gym. The gym equipment is in good working order.

The staff was incredibly friendly. This was my second vacation in Malang, and I chose this accommodation because it was so well located. I really liked it.

It was a great stay here. The room was spacious, clean, and the service was friendly.

This is my second time staying here. I always take the junior suite because I'm with my family (we use the elevator). The room is clean (cleaned daily). Free cold drinks, bottled water refills, and a gallon water dispenser in front of the room. The location is close to everything. The staff is friendly 👍🏻

Cozy place, near BNS, minimarket, and mosque, delicious drinks and beverages at Palm Tree Cafe with great view of Batu.

The hotel is well-maintained and the staff are very friendly. The location is close to tourist attractions but still very quiet. It's perfect for families.

The hotel staff is very friendly, and the cleanliness of the hotel environment and rooms really makes visitors feel at home.

A hotel that holds a special nostalgia for me. The first time I came to Kusuma Agrowisata was probably around 1998/1999, when I was still a baby. My family brought me here at the time, and I still have some of the souvenir photos. Then, when I was studying at Brawijaya University in Malang, around 2015, my department happened to hold an event at this hotel for about a week. So, during that week, I spent quite a lot of time at Kusuma Agrowisata. This October 2026, I deliberately returned and chose to stay here as a way of reminiscing. And it turns out I still really like the atmosphere and surroundings of the hotel. Although this hotel is quite old, I think it is still very well maintained and well-maintained. In fact, the atmosphere and surroundings that have existed since then are one of the main attractions for me. It feels great to be able to return to a place that holds so many memories from childhood to college. I hope the Kusuma Agrowisata Resort & Convention Hotel will always be well-maintained and maintain its current atmosphere. If I ever return to Batu City, I will definitely want to stay here again. ❤️

Got a free room upgrade, which meant a bigger room. The staff was friendly and helpful.

The hotel staff was very friendly, and we requested a high floor, and the view was exactly what we expected. The breakfast was also delicious, thank you Samara 🥺🤍. I'll definitely be back.

All the hotel staff were very responsible for any mistakes, and I was given free breakfast. The staff were very friendly and welcoming, highly recommended. If I ever visit Batu again, I'll definitely stay at this hotel; it was truly satisfying.

Fast check-in process and extra service in the room in the form of a welcome cake & fresh fruit decoration.

I stayed here without any expectations, but I was very satisfied. The room was clean and comfortable, with quite complete amenities. A plus point is the delicious breakfast, which also offers a kid-friendly menu. There's also a swimming pool and playground, perfect for those bringing kids.

Being able to sleep together with the kids. So happy. Blessed forever, Grand Batu Inn Hotel. Aamiin, O Lord of the Worlds, O Mujibassailiin