The hotel staff were very friendly and helpful during check-in and the service was excellent.

The place is comfortable, the rooms are clean and fragrant, and the bathrooms are spotless. There's a large play area for the kids, so you don't have to leave the hotel to play. The food is also delicious ❤️

The staff is friendly, the food is quite delicious, the prices are very affordable, the rooms are clean and tidy.

The receptionist was friendly and responsive to any complaints, thank you, Ms. Mecy. And the hotel itself is Japanese-style, very unique.

The hotel's sparkling lights every night are a real eye-catcher, and after renovations, there's a new cafe called Mola Cafe. You'll have breakfast there, with its aesthetics and varied food. The rooms are also absolutely beautiful.

The rooms are clean and tidy, the staff are friendly, the food is also quite delicious, the prices are very affordable.

Impressive service, facilitated to convert breakfast into sahur for sunat fasting.

The hotel staff is very friendly, the rooms are clean, and it's a comfortable place to stay with family. 🥰❤️

Comfortable, satisfying service, clean environment

I always stay here when I visit Bengkulu. Strategic and busy location. Great service. Hopefully, it will continue to be maintained and improved.

Comfortable, good location, best view, friendly service.

Very comfortable... The room is clean, comfortable, the facilities provided are very good, the TV is Android TV, the staff is friendly, and the children are also very friendly. Thank you for the excellent service. See you next time.

Nice hotel in the city center, close to everywhere and the staff are friendly.

Good service. Really serviced. The hotel staff is friendly.

Of the many hotels/guest houses I've tried in Bengkulu, Alena Boutique is the winner, both in terms of rooms and building. As for breakfast, I happened to choose a room without it. No wonder Alena Boutique Hotel has the highest rating on the app. Next time I'm in Bengkulu, I'll stay here again, and I'll try the bunk bed room 🤟🏻

Rooms are clean, service is friendly and good. Water is smooth (there is hot water), wifi is ok. The hotel atmosphere is quiet and the design of the hotel is like being in the countryside. Restaurants are many and close to the location of the hotel. Lobby There is a smoking room and non smoking area.

I'm a regular at this hotel. The rates are quite affordable, but the amenities are top-notch. I recommend this hotel to my friends.

Good and satisfactory.