Hotel City

No issues at all except: the Breakfast The hot items were never hot even when just brought out. the egg looked like it had ben blended, then baked and chopped up roughly, not a good example of scrambled egg They did however keep all the food stocked up, even allowing latecomers to eat which was good as it was a very busy breakfast area We were here 5 nights and breakfast was quite boring They had the essentials but the quality of the hot food we felt was a lot lower than an independent hotel we'd just stayed at. Location was very good for Venice and trainstation, unfortunately Mestre train station does attract quite a few beggars and other dodgy characters, and doesnt feel as safe as other areas every time I was outside smoking someone came up to me asking for money for gas or a cigarette However this is not the Hotels fault and just how this area is

A lovely hotel in Desenzano. Our room was cleaned every day, even though we were only there for 3 nights. Very modern bathroom with a huge bed. The breakfast that is included was great, really tasty and plenty of food. The hotel is 10 minute walk from the train station and 5 minute walk to the ferry dock. The perfect location and super quiet. The staff were really friendly and gave lots of great food recommendations.

We were very happy with everything, great location, clean etc. The breakfast however exceptional, extensive range, great quality, fantastic.

Lovely stay room was ready earlier so we could check in lovely breakfast and air conditioning too thanks for a great stay

Very good location few minute walk from ferry terminal, local busses, food and shopping. Beautiful lake side walking path. Staff was welcoming. Greeted us each time we came and went. Helpful. Safe area, clean well kept facility. Elevator AC, great breakfast. In room electric kettle and coffee station, small fridge. Quite area. A little surrounding room noise transmitted but not bad. Small rooms, even smaller bathroom. Rain head shower looks impressive but water pressure is so-so and the shower is so small the rain head barely fits inside. Bed was ok but nothing to write home about.

Great location. Excellent breakfast

Staff was very accommodating!! Location was fantastic

Excelente ubicación , personal servicial .

Very nice and reasonably priced.

Staff at this hotel is incredibly rude. Bad even by Italian standards. They don’t answer WhatsApp or phone. They take days to respond to emails. They are rude to people with special needs and say nasty things in Italian assuming British people don’t understand. It’s disgraceful

My negative feedback about this hotel relates to the ignorance and rudeness of reception staff. I rang the hotel looking for my husband and staff were incredibly rude, claiming they couldn’t find him as a guest. Then the receptionist was necessarily rude to my autistic son because he didn’t say hello to him. It’s unbelievable that they allow staff like that. I would never stay there again

A short walk from the main port and train station so a great location. We had a great nights sleep as the hotel was comfortable and quiet.

Superb family run hotel. Very clean and very comfortable hotel. Great aircon and lovely breakfast.

Free breakfast, convenience and safe place

Was good

We had a pleasant stay. Everything was great.

All staff were wonderful. Friendly and always happy to help. The breakfast was lovely. The whole accommodation was very clean and tidy throughout. Walls are a bit thin! Could hear people speaking in the room next door. Location is great, close to public transport and walking distance to the lake/shops/restaurants. Lovely hotel.

Spot on

Lovey room, clean. Bed comfortable, shower not brilliant and bathroom a bit cramped. Great location and there is hotel parking at a reasonable charge.

Nice room in a nice and convenient area near the lake.