Cross Hotel had a great location, chic design, staff very helpful and was upgraded when checking in. Superb experience!

Amazing stay! The room was spacious, the staff was very friendly. I would choose Mimaru again for my next visit to Japan.

The hotel was superb. The room is a bit small with 2 big luggage's, but the space was okay to pack and etc. Very convenient, had train stations with different lines about 5-7 minutes in every direction. It also has a lot of good food and Nishiki market within walking distance. Highly recommend it.

The price was really good, and the room was quite spacious compared to others. The bathroom and amenities were complete. The hotel also has laundry service, which is convenient. There are Sevel, FM, and 24-hour restaurants like Sukiya and Matsuya within a 5–10 minute walk. It’s also quite close to the bus stop. Overall, very worth the price.

The staff was very friendly. Mr. Anjas might be the reason we will be back to this hotel again next month. The location also very nice, near to the station.

The hotel is clean and facilities are well maintained. Love the convenience of choosing our housekeeping service for the following day—we just need to make our housekeeping selection on the TV will do. Amenities can be taken from lift lobby area and their skin care products are awesome (Sekkisei brand). There is free snacks & drinks at certain timing of the day for the hotel guests to eat and chill in the restaurant to unwind after a long day. There is a Life supermarket directly under the hotel which is super convenient. Overall, this hotel is great!