Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）

Great location with beautiful view of the lake. Rooms are pretty worn and not super clean. Food (buffet) very mediocre.

The

This hotel was amazing. 5 out of 5 stars, only a 2 minute convenient walk from the bus station, and the amenities were incredible. We stayed in a room that had a private onsen, which was very romantic for my husband and I’s stay. Along with the open air hot springs, the amenities here were amazing. The hotel included complimentary breakfast and dinner buffets which were delicious! Will definitely be back when in Japan again!

Very clean hotel in an excellent location, beautiful views of the lake and delicious food. For any European travellers just remember that Japanese hotel rooms are small by comparison so you'll have most of your clothes in your case, however the norm is to wear the clothes provided by the hotel when on property which are very comfortable. During our stay the sulfur smell from nearby was quite noticeable at times and does come and go, though the equipment on the room eliminates this, just one to consider when outside

Really lovely hotel with beautiful onsen. Buffet style breakfast/dinner included is fantastic.

Fantastic family stay, thank you. A beautiful resort, we enjoyed everything it had to offer.

The dinner and breakfast is included plus unlimited alcohol. When you check in you need to book your time for dinner slot time frame.s. The food is 10/10. Also you can book a private hot tub room for only 3000 yen tax included. 10-10 hotel and service is 10/10

Clean and spacious room. Staff were super friendly, courteous, and helpful. Love the environment and ambiance! Beautiful view and property.

This establishment was an awesome choice for our Hakone visit, a quiet retreat from the hustle and bustle of the city. The was great reception and attentiveness of the staff, to unlimited amenities, and spacious room with a private open air bath, all exceeding our expectations. The public bath area was very nice and well worth time spent to include saunas. Additionally, included was an extensive spread for breakfast and dinner - you are sure to walk away satisfied. The food was so fresh and flavorful, I wanted to ask for recipes. The staff was helpful, friendly offering 1st class service. The hotel is minutes away from public transport which help us easily move from one place to another. I have already recommended this hotel to others and I’d surely book again.

Thoroughly enjoyed our stay at the hotel and everything was to a high standard. Would stay there again .

Small rooms, decent buffet, beautiful views

Lovely place to stay in Hakone. Clean room and sweet attentive staff. We loved the onsen! The breakfast and dinner gave you many choices and the food was very well prepared and tasty!

Superb breakfast and dinner. Really fine establishment. Bilingual staff made the stay all much better. Beautiful room with in room onsen. Fabulous location, right by Lake Ashie with the boat and cable car excursions. Terrific in every way.

Really beautiful facility overlooking Lake Ashie. A two minute walk from the hotel to the Archie Lake boat excursion,and the cable car excursion, which is definitely not to be missed. . But the best part is extremely helpful staff throughout the facility, who are fluent in English, very pleasant. I go out of their way to be helpful. Definitely a very nice place very nice place to stay. We would definitely come back again.

From the amenities, views, service, and overall facilities, this property is truly exceptional. The food stands out for both its quality and variety, and the spacious hot tub is a highlight. The only minor drawback is that the room feels a bit tight for four people, as it’s originally designed for two—adding two futons required removing the coffee table to create space. That said, everything else the property offers more than makes up for it, to the point where the room size hardly mattered. Even our room overlooked the stunning Lake Ashi, making the stay all the more special. Overall, it was an unforgettable experience.

The Air conditioner was not working and I spent a significant portion of the time working with the staff to get it fixed. They were unable to fix it and had to provide some extra portable coolers to address this situation. Also, not vegetarian friendly dinner or buffet.

Unbelievably amazing hotel. Among the best food I've ever eaten, anywhere in the world. Beautiful property. Professional courteous staff. Extraordinary experience.

Amazing location, property in front of lake. Amazing experience.

Many things in Hakone were cloaed. Had dinner at the buffet which was amazing. The room was gorgeous with our private onsen. This was so relaxing. The hotel smelled amazing.

Good location. Good buffet dinner and breakfast.