Hotel Kitanoya

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9.0
/10
Exceptional
100 reviews

What Guests Say About Their Stay

Darren

10.0
/ 10
Had a really wonderful trip to Miyazu, and my stay at Hotel Kitanoya was truly the highlight of the trip and one of the best decisions I made. As this was my first time staying in a ryokan and trying a kaiseki dinner, the experience exceeded all my expectations. The room was very comfortable, clean, and spacious for two people even with our large luggage. The private open-air onsen in the room was definitely the best part of the stay. It was incredibly relaxing and made the whole ryokan experience feel extra special. The kaiseki dinner was also beautifully prepared and delicious, making it a very memorable first experience. The entire ryokan had a peaceful, quiet, and calming atmosphere that made our stay even more enjoyable. Service from the hotel staff was excellent. Everyone was warm, friendly, and incredibly helpful throughout our stay, which made us feel truly welcomed and well taken care of. As for the location, we were self-driving during our trip in Japan, so I cannot comment much on the convenience for those relying on public transport. However, if you are driving, getting around is very convenient. I would definitely recommend Hotel Kitanoya to anyone visiting Miyazu, especially for those looking to experience a traditional ryokan stay. Would love to return again in the future!

Kimberly

10.0
/ 10
Clean rooms, staff was extremely helpful, friendly and went above to welcome visitors. Kept rooms supplied with amenities each day by just leaving a stocked amenities bag at our door while we were out exploring the town.

Amy

10.0
/ 10
We had a fabulous stay at Hotel Kitanoya. Everything was to perfection. The onsen has both indoor and outdoor baths. You can sit under a canopy of trees and enjoy nature! Our spacious room had a picture-perfect view of the bay. The food was stupendous. Fresh, varied, and yummy. The staff are very professional and pleasant. They did everything to make our stay wonderful. The location is just a 6-minute walk to the station, and the hotel also provides a shuttle. I didn't want to leave!
In the Area
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100 Monju, Kyoto, Yosa, Kansai, Japan, 626-0001

Main Facilities

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WiFi
Elevator
Hotel Kitanoya is a accommodation is located at Yosano.
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What's around Hotel Kitanoya

100 Monju, Kyoto, Yosa, Kansai, Japan, 626-0001
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Exterior Hotel Kitanoya
Exterior 2 Hotel Kitanoya

Discover More About Hotel Kitanoya

General


Near Chionji Temple

Location


Located in Miyazu, Hotel Kitanoya is in the historical district, within a 5-minute drive of Amanohashidate View Land and Old Mikami Family House. This spa ryokan is 0.7 mi (1.1 km) from Amano Hashidate Beach and 2.3 mi (3.7 km) from Miyazu Catholic Church.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Tango-Amanohashidate-Oeyama Quasi-National Park - 0.1 km / 0.1 mi
Chionji Temple - 0.7 km / 0.5 mi
Amano Hashidate Beach - 1.2 km / 0.7 mi
Amanohashidate View Land - 1.3 km / 0.8 mi
Sannoguhiyoshi Shrine - 3.2 km / 2 mi
Old Mikami Family House - 3.3 km / 2 mi
Wakinomiya Shrine - 3.7 km / 2.3 mi
Miyazu Catholic Church - 3.8 km / 2.4 mi
Motoise Kono Shrine - 4.1 km / 2.6 mi
Manai Shrine - 4.5 km / 2.8 mi
Kasamatsu Park - 4.9 km / 3 mi
Kanabiki Falls - 5.9 km / 3.7 mi
ShishizakiInari Temple - 6.6 km / 4.1 mi
Amanohashidate Winery - 7.6 km / 4.7 mi
Ouchi Pass Ichijikan Park - 9 km / 5.6 mi

The nearest airports are:
Kounotori - Tajima Airport (TJH) - 57 km / 35.4 mi
Kansai Intl. Airport (KIX) - 177.2 km / 110.1 mi

The preferred airport for Hotel Kitanoya is Kansai Intl. Airport (KIX).

Facilities


Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including hot springs and bicycles to rent. Additional amenities at this ryokan include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Business Facilities


Featured amenities include luggage storage, a library, and a safe deposit box at the front desk. Free self parking is available onsite.

Dining


Local cuisine breakfasts are available daily from 7:30 AM to 9 AM for a fee.

Rooms


Make yourself at home in one of the 29 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Kitanoya

Bar, Cafe and Lounge Hotel Kitanoya
Bar, Cafe and Lounge
Entertainment Facility Hotel Kitanoya
Entertainment Facility
Common Space Hotel Kitanoya
Common Space
Exterior Hotel Kitanoya
Exterior
Others Hotel Kitanoya
Others

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Kaiseki meal
  • Breakfast

Things to Do

  • Library
  • Spa

Hotel Services

  • Luggage storage
  • Wedding service

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Disabled access friendly

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hotel Kitanoya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Hot springs access available from 3:00 PM to midnight.
  • Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 10:00

  • Fee for local cuisine breakfast: approximately JPY 2750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, No cribs (infant beds) available, Unicode Support false, No rollaway/extra beds available, Beach nearby

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Kitanoya
29
Another facilities in Hotel Kitanoya
Smoke-free area, Safety deposit box, Kaiseki meal, Breakfast, Library

Frequently asked question in Hotel Kitanoya

What are available facilities at Hotel Kitanoya?
There are top facilites at Hotel Kitanoya such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Kitanoya?
The standard check-in time at Hotel Kitanoya is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
Does Hotel Kitanoya provide breakfast?
Yes, Hotel Kitanoya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Kitanoya?
Hotel Kitanoya is a 3.5-star hotel.
How many rooms are available at Hotel Kitanoya?
Hotel Kitanoya has 29 rooms in total.
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More Reviews from Other Guests in Hotel Kitanoya

Overall Ratings & Reviews Hotel Kitanoya

Traveloka (2)
Other sources (98)
9.0
Exceptional
From 98 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Kitanoya

Number of reviews per page
20
40
Top reviews
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Had a really wonderful trip to Miyazu, and my stay at Hotel Kitanoya was truly the highlight of the trip and one of the best decisions I made. As this was my first time staying in a ryokan and trying a kaiseki dinner, the experience exceeded all my expectations. The room was very comfortable, clean, and spacious for two people even with our large luggage. The private open-air onsen in the room was definitely the best part of the stay. It was incredibly relaxing and made the whole ryokan experience feel extra special. The kaiseki dinner was also beautifully prepared and delicious, making it a very memorable first experience. The entire ryokan had a peaceful, quiet, and calming atmosphere that made our stay even more enjoyable. Service from the hotel staff was excellent. Everyone was warm, friendly, and incredibly helpful throughout our stay, which made us feel truly welcomed and well taken care of. As for the location, we were self-driving during our trip in Japan, so I cannot comment much on the convenience for those relying on public transport. However, if you are driving, getting around is very convenient. I would definitely recommend Hotel Kitanoya to anyone visiting Miyazu, especially for those looking to experience a traditional ryokan stay. Would love to return again in the future!
Read More
Kimberly
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean rooms, staff was extremely helpful, friendly and went above to welcome visitors. Kept rooms supplied with amenities each day by just leaving a stocked amenities bag at our door while we were out exploring the town.
John
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The renovated western room was excellent. The staff were very helpful and the room was spotless. There is a large onsen attached to the hotel. If you don’t pre-book breakfast it might not be available and there are limited food options in Amanohashidate.
Thomas
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Clean room. Friendly and helpful staff.
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

We had a fabulous stay at Hotel Kitanoya. Everything was to perfection. The onsen has both indoor and outdoor baths. You can sit under a canopy of trees and enjoy nature! Our spacious room had a picture-perfect view of the bay. The food was stupendous. Fresh, varied, and yummy. The staff are very professional and pleasant. They did everything to make our stay wonderful. The location is just a 6-minute walk to the station, and the hotel also provides a shuttle. I didn't want to leave!
Read More
Richard
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

We had a lovely stay at the hotel and the in room onsen was a real treat. The hotel is slightly out of town but no more than a 10 minute walk. The hotel itself is a little old fashioned but many of the hotel in this region seemed to be similar.
Guillaume
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Très bon hôtel proposant une superbe vue sur la mer avec la bande de terre et de pins! Le Onsen est très chouette donnant sur la forêt. Je recommande pour une nuit!
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

This was one of the highlights of our trip. The private onsen was really nice. The rooms were very spacious and it was an amazing and enjoyable experience.
Tonia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Wonderful onsen hotel very traditional feel to it. Beautiful room, not use to sleeping on traditional Japanese bed and pillow so not super comfortable for me but well worth the experience. Private onsen amazing. Great location easy to get to. Staff very friendly and helpful. Plenty of room for 4 adults
Jennifer
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Beautiful area. Very convenient to Amanohashidate train station. Room was spacious and clean. Staff were very helpful.
Erin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

We had a wonderful 2-night stay at kitanoya! The staffs were really friendly and helpful, services was top notch and the dinner was wonderful.
Kurt
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

We did not opt for the meal package so it’s possible we missed out on an amazing experience there but we did not miss out on the top level experience of the Kitanoya. Full Japanese ryokan room with the most luxurious 2 person open air granite ofuro I have ever seen let alone enjoyed with a delightful garden beyond. We chose this place to unwind from the crowds of Kyoto and we could not have made a better choice. Service was impecable. Can I give it a 6? The hotel matches the incomparable beauty and serenity of Amanohasidate. Arigato Hotel Kitanoya.
Read More
Alex
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

We were unable to make it to the hotel. The trains were down due to a typhoon. While asking the staff if they could do any type of refund, they refused. The staff, decided to be firm in their refund policy. Even though a typhoon hitting and closing down the trains to get to the hotel. They should be more relaxed on policy when it is out of the costumers control more specifically when it comes to natural disasters.
Read More
Tongel
icon-with Partner
with Partner
10.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

A very pleasant stay and surprised that the rooms were so modern and well fitted with all the mod cons. Beds were very comfortable. Onsen facilities were very good. Location of the hotel was also good. Overall, a very good experience and I would recommend it to others.
Edward Zhen
icon-with Partner
with Partner
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

The hotel was very modern, clean, and the service was perfect. Staff were very attentive and helped us to reserve a restaurant. The only gripe was that the female’s onsen was not hot on one night. Male’s side was spectacular and I especially enjoyed the open air bath. Room-wise, it was extremely spacious and offered the perfect blend of traditional and modern with tatami mats and western style beds. For food, Do keep in mind that you need to inform the hotel staff 2 days before as they need some time to prepare. However, it was definitely worth it as the breakfast spread was scrumptious
Read More
Alex
icon-with Partner
with Partner
8.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

Overall, it’s just an ok experience. The hot spring was pretty good. Comparing to the other hotels we stayed in Japan, our experience of this hotel’s service was below average. We checked in at around 5:30, most of the restaurants were closed at that time. The hotel gave us a map marked with some restaurants, but a note was printed “Please make your own reservation”. Come on, we don’t know Japanese and how could we make reservation? Is it really that hard for the hotel to provide help with making reservation? After checkin, it’s pretty late and a local who was so friendly and nice that helped us make the dinner reservation. At dinner time, the town was dead quiet and all the restaurants were closed by 6pm, or even earlier than that. We stayed there for 4 nights, tried to reserve dinners with the hotel, but the reply was they’re all booked, so no dinner at hotel. During our stay, finding restaurants for dinner was hard. Staying for 4 nights was a mistake.
Read More
Verified traveler
icon-with Friends
with Friends
8.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Overall the hotel is good clean and comfort room with 2 washbasins it was very convenient but less communication with guests as We did not know that our breakfast will be western style breakfast and about the shuttle schedule they also could not inform which we found it ourselves in the morning by the board they just put. Guests have to pay everything as charged on the arrival.
Read More
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

I find the heavily chlorinated lukewarm in room outdoor onsen bath very disappointing. When I booked the room, there was not an option to include dinner, hoping we could book when we arrive in early afternoon. However, the restaurant was fully booked, they could only us show the restaurants that are open in town, when we asked which one they would recommend most, they couldn’t tell us at all.
Read More
Lai Yi
icon-Family
Family
10.0
/10
Reviewed 403 week(s) ago

Hotels.com verified review

We enjoy the private bath and massage chair in our room very much. Room was spacious and comfortable. Staff was helpful and friendly. Dinner was excellent as the crab meal was delicious.
netter
6.0
/10
Reviewed 425 week(s) ago

Expedia Group verified review

The hotel, as with many other reviews, is a distance from the station. We walked abt 10mins to 15mins on the main road and up a slope before reaching. Great views, but a setback was that I ordered 2 vegetarian sets but all 4 sets were the same - not what I asked. I saw that other guests had more dishes and was slightly disappointed. The outdoor onsens were good.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Kitanoya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Kitanoya

Traveloka (2)
Other sources (98)
9.0
Exceptional
From 98 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Kitanoya

Number of reviews per page
20
40
Top reviews
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Had a really wonderful trip to Miyazu, and my stay at Hotel Kitanoya was truly the highlight of the trip and one of the best decisions I made. As this was my first time staying in a ryokan and trying a kaiseki dinner, the experience exceeded all my expectations. The room was very comfortable, clean, and spacious for two people even with our large luggage. The private open-air onsen in the room was definitely the best part of the stay. It was incredibly relaxing and made the whole ryokan experience feel extra special. The kaiseki dinner was also beautifully prepared and delicious, making it a very memorable first experience. The entire ryokan had a peaceful, quiet, and calming atmosphere that made our stay even more enjoyable. Service from the hotel staff was excellent. Everyone was warm, friendly, and incredibly helpful throughout our stay, which made us feel truly welcomed and well taken care of. As for the location, we were self-driving during our trip in Japan, so I cannot comment much on the convenience for those relying on public transport. However, if you are driving, getting around is very convenient. I would definitely recommend Hotel Kitanoya to anyone visiting Miyazu, especially for those looking to experience a traditional ryokan stay. Would love to return again in the future!
Read More
Kimberly
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean rooms, staff was extremely helpful, friendly and went above to welcome visitors. Kept rooms supplied with amenities each day by just leaving a stocked amenities bag at our door while we were out exploring the town.
John
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The renovated western room was excellent. The staff were very helpful and the room was spotless. There is a large onsen attached to the hotel. If you don’t pre-book breakfast it might not be available and there are limited food options in Amanohashidate.
Thomas
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Clean room. Friendly and helpful staff.
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

We had a fabulous stay at Hotel Kitanoya. Everything was to perfection. The onsen has both indoor and outdoor baths. You can sit under a canopy of trees and enjoy nature! Our spacious room had a picture-perfect view of the bay. The food was stupendous. Fresh, varied, and yummy. The staff are very professional and pleasant. They did everything to make our stay wonderful. The location is just a 6-minute walk to the station, and the hotel also provides a shuttle. I didn't want to leave!
Read More
Richard
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

We had a lovely stay at the hotel and the in room onsen was a real treat. The hotel is slightly out of town but no more than a 10 minute walk. The hotel itself is a little old fashioned but many of the hotel in this region seemed to be similar.
Guillaume
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Très bon hôtel proposant une superbe vue sur la mer avec la bande de terre et de pins! Le Onsen est très chouette donnant sur la forêt. Je recommande pour une nuit!
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

This was one of the highlights of our trip. The private onsen was really nice. The rooms were very spacious and it was an amazing and enjoyable experience.
Tonia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Wonderful onsen hotel very traditional feel to it. Beautiful room, not use to sleeping on traditional Japanese bed and pillow so not super comfortable for me but well worth the experience. Private onsen amazing. Great location easy to get to. Staff very friendly and helpful. Plenty of room for 4 adults
Jennifer
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Beautiful area. Very convenient to Amanohashidate train station. Room was spacious and clean. Staff were very helpful.
Erin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

We had a wonderful 2-night stay at kitanoya! The staffs were really friendly and helpful, services was top notch and the dinner was wonderful.
Kurt
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

We did not opt for the meal package so it’s possible we missed out on an amazing experience there but we did not miss out on the top level experience of the Kitanoya. Full Japanese ryokan room with the most luxurious 2 person open air granite ofuro I have ever seen let alone enjoyed with a delightful garden beyond. We chose this place to unwind from the crowds of Kyoto and we could not have made a better choice. Service was impecable. Can I give it a 6? The hotel matches the incomparable beauty and serenity of Amanohasidate. Arigato Hotel Kitanoya.
Read More
Alex
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

We were unable to make it to the hotel. The trains were down due to a typhoon. While asking the staff if they could do any type of refund, they refused. The staff, decided to be firm in their refund policy. Even though a typhoon hitting and closing down the trains to get to the hotel. They should be more relaxed on policy when it is out of the costumers control more specifically when it comes to natural disasters.
Read More
Tongel
icon-with Partner
with Partner
10.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

A very pleasant stay and surprised that the rooms were so modern and well fitted with all the mod cons. Beds were very comfortable. Onsen facilities were very good. Location of the hotel was also good. Overall, a very good experience and I would recommend it to others.
Edward Zhen
icon-with Partner
with Partner
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

The hotel was very modern, clean, and the service was perfect. Staff were very attentive and helped us to reserve a restaurant. The only gripe was that the female’s onsen was not hot on one night. Male’s side was spectacular and I especially enjoyed the open air bath. Room-wise, it was extremely spacious and offered the perfect blend of traditional and modern with tatami mats and western style beds. For food, Do keep in mind that you need to inform the hotel staff 2 days before as they need some time to prepare. However, it was definitely worth it as the breakfast spread was scrumptious
Read More
Alex
icon-with Partner
with Partner
8.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

Overall, it’s just an ok experience. The hot spring was pretty good. Comparing to the other hotels we stayed in Japan, our experience of this hotel’s service was below average. We checked in at around 5:30, most of the restaurants were closed at that time. The hotel gave us a map marked with some restaurants, but a note was printed “Please make your own reservation”. Come on, we don’t know Japanese and how could we make reservation? Is it really that hard for the hotel to provide help with making reservation? After checkin, it’s pretty late and a local who was so friendly and nice that helped us make the dinner reservation. At dinner time, the town was dead quiet and all the restaurants were closed by 6pm, or even earlier than that. We stayed there for 4 nights, tried to reserve dinners with the hotel, but the reply was they’re all booked, so no dinner at hotel. During our stay, finding restaurants for dinner was hard. Staying for 4 nights was a mistake.
Read More
Verified traveler
icon-with Friends
with Friends
8.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Overall the hotel is good clean and comfort room with 2 washbasins it was very convenient but less communication with guests as We did not know that our breakfast will be western style breakfast and about the shuttle schedule they also could not inform which we found it ourselves in the morning by the board they just put. Guests have to pay everything as charged on the arrival.
Read More
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

I find the heavily chlorinated lukewarm in room outdoor onsen bath very disappointing. When I booked the room, there was not an option to include dinner, hoping we could book when we arrive in early afternoon. However, the restaurant was fully booked, they could only us show the restaurants that are open in town, when we asked which one they would recommend most, they couldn’t tell us at all.
Read More
Lai Yi
icon-Family
Family
10.0
/10
Reviewed 403 week(s) ago

Hotels.com verified review

We enjoy the private bath and massage chair in our room very much. Room was spacious and comfortable. Staff was helpful and friendly. Dinner was excellent as the crab meal was delicious.
netter
6.0
/10
Reviewed 425 week(s) ago

Expedia Group verified review

The hotel, as with many other reviews, is a distance from the station. We walked abt 10mins to 15mins on the main road and up a slope before reaching. Great views, but a setback was that I ordered 2 vegetarian sets but all 4 sets were the same - not what I asked. I saw that other guests had more dishes and was slightly disappointed. The outdoor onsens were good.
Read More
Number of reviews per page
20
40