I stayed here for one day, but it was such a beautiful experience. The hotel concept is Japanese style, so we’ve been asked to open our shoes because the floor is made from tatami. We can borrow yukata for free to go around the hotel. I enjoy the private onsen in this hotel (too shy to try the open onsen). The room is spacious and includes pajamas. The hotel is right across from Hankyu Arashiyama Station and really near the Togetsukyō Bridge.

Nice place near Arashiyama, booked here so I could visit Arashiyama by 6 a.m., clean comforting room, staff are friendly and some of them can communicate in English.

Lovely place, lovely owner, very helpful, clean place, nice kitchen area, very clean bathroom and bedroom, amazing location

The hotel is clean and next to the station, Aeon Mall and Tenkaippin, etc. Breakfast buffet is so good. It's super easy to find a place to eat and go shopping.

Convenient and close to the station, makes traveling easy.

Staying at Hotel Tou Nishinotoin was the highlight of my trip. The staff provided world-class service, being incredibly attentive and helpful from the moment I arrived. The room was impeccably clean and beautifully designed, offering a perfect blend of modern comfort and serene aesthetics. The location is fantastic, tucked away in a peaceful neighborhood yet still very close to the main station and local attractions. If you are looking for a spotless, high-quality stay in Kyoto with exceptional service, this is the place to be. 10/10!

What an amazing stay! Super beautiful hotel with the touch of Japanese tradition in so many aspects! Cleanliness is top-notch, friendliness and attentivity of the staff are amazing. Won't think twice to stay there again when I am in Kyoto next time!

The staff were very kind and the atmosphere was great, and it was easy to ask questions if I didn't understand something! The room was also very comfortable and easy to stay in! I stayed with a friend without meals, and it was so comfortable that I didn't feel like going outside! My friend also loved it, and I still want to go back to the hotel 😢💭

The staff was very friendly. Mr. Anjas might be the reason we will be back to this hotel again next month. The location also very nice, near to the station.

The price was really good, and the room was quite spacious compared to others. The bathroom and amenities were complete. The hotel also has laundry service, which is convenient. There are Sevel, FM, and 24-hour restaurants like Sukiya and Matsuya within a 5–10 minute walk. It’s also quite close to the bus stop. Overall, very worth the price.

The hotel has a convenient location, near Kyoto Station and walking distance to the bus station. There is a convenience store right next door and the hotel offers free umbrellas on rainy days :D

We enjoyed our stay in Mercure kyoto station. This hotel has great location (near kyoto station, near restaurants, near kyoto aquarium), the room is very clean, room is spacious enough for 2 adults & 1 kid, easy to fins the hotel.