Very good location, walkable to CiQ and JBCC. We got free afternoon tea and the food selection was amazing. Will definitely come back.

The lift service has improved since my last stay in 2025. I didn't need to wait very long. They are washing the windows, hopefully we will have a clearer view. The toilet and toiletries are basically acceptable. It is cheap for the quality, that's why we keep staying here for the convenient location.

The hotel had a good location and was convenient for shopping & eating. The location is very near the CiQ and getting to Singapore. The hotel room was clean and neat. It's suitable for me and everyone. The price is valuable!!! So amazing!!!

The staff at the coffee house, their service improved tremendously. They're more attentive and helped to clear used plates from the table. I can see more staff working this trip.

Stayed for 3 nights and overall the hotel is amazing. Spacious room and have a great view from the upper floor room (mine was 19th floor).

We checked in late night as our train arrived late. Greeted by a warm smile, it really freshened me up on arrival. Staff made the check-in easy and fast, and the room was ready. I tried the breakfast, yummy! And there was a variety of food which I couldn't taste all in one day. They had buffet lunch at RM22. So I had a business meeting after my breakfast and continued lunch here with my guests, and they went home happy with the food. The lobby smells nice and the common toilets are clean. Easy to get a Grab as well. Will definitely recommend others to stay.

Need to walk about 20 minutes from/to CIQ. If you have heavy luggage, it's quite strenuous. However, we had a nice stay.

The room was not very soundproof (I could hear noises from all over the floor, particularly from the room beside us), but overall my stay was superb!

Conveniently located! Cleanliness was 10/10. Breakfast buffet was amazing. Highly recommend. My go to place when I’m in JB.

Friendly staff. We were able to get an early check-in and late check-out. Breakfast buffet was delicious and full of variety. The room is comfortable and spacious.

It was a nice surprise to find the spacious room. The room was nearby the lift, so carrying our luggage from the car was easy. Good restaurants are located not far from the hotel. Staff were helpful and friendly.

i arrived at midnight and was greeted a warm welcome from the staff! as i stayed there for a few nights, they also would ask whether we want our room to be cleaned. everyone there are friendly and also very helpful!

Stayed on the 18th floor. Not much interesting city view. Would have preferred the room facing the causeway. The rooms are all very new and the gym was well equipped. The swimming pool was great! Breakfast was good too. Love the prata.

The hotel staff was very friendly and helpful. The rooms were very clean, and the environment was quiet, even though it was in the middle of the city.

The front office staff by the name of Nora was so helpful. Kudos to her and maintain your good job. Will be back in the near future.

Thank you to everyone involved for making my stay enjoyable and memorable. Keep up the good work. Thank you once again.

Checked in at 10 PM. Front desk staff was friendly and accommodating. Room is clean and decent for the price. Very convenient location with lots of eateries directly in front of the hotel.

The room was clean, and there was an iron outside the room for our use. The staff was friendly and responsive, and they spoke both Indonesian and Malay. The hotel is located near workers' accommodation, so many male workers can relax outside at night, but it's still safe. A few meters from the hotel, there's a Malay restaurant that opens early. Highly recommended for those on a budget.

all very top trove hotel comfortable, safe, spacious, and clean family accommodation. friendly and very helpful staff. super beautiful view from the room.