W Studio Resort Suites at Pyramid Tower

The staff takes very long to respond and the service is unsatisfactory. Do not notify in detail the room facilities (WiFi is not turned on, nor does the water heater, a new phone is notified). The internet cannot connect from check-in to check-out before the phone has been made several times and there is no improvement. (As well as no response) the rooms are okay, the kitchen facilities are complete and spacious, the walls of the room are rather dirty and there are cobwebs around the deck / ceiling. Very good location. Down from the room already connected to the mall Sunway Pyramid Mall.

The room not clean & service room is not good.

actually the room very big and comfort, the actual problems are there's no office even though they give me their contact number, second was their wifi problems every day I have to chat their whats up number because their wifi name keep gone, every time we going out and come back their wifi name for sure will gone, they keep tell me tats their server problem, everyday and 1 day I will chat them for more than 4 times just for the wifi problem and another problem their room service, as I know room service will clean and changes our bed sheet etc, but in fact their just clean the room and never changes bed sheet etc.

The check in time was at 3 pm. I arrived earlier then 3 pm but they don't have the place to leave the luggage nor to wait for the room the be ready (they don't have a lobby!!!) Room was clean at the first sight. But after a while you will realized that all the dust will be up on your foot and even bellow of the table and chair. The toilet was clean tough. but the wardrobe was broken. I cannot open the sliding door of the wardrobe and it almost fall down and hit me! Furniture need to be updated. But for the price less than 80 usd I think it was worth it. Since the room is so big and spacious.

Good for visit at sunway mall and lagoon. Had small kitchen. sink. hot water. Iron. Toilet a bit run down. But overall good stay and value for money.

Great location with reasonable price rate. There are different management for same tower which was confusing and no check-in desk for W studio resort suites. But in general it was good experience.

The hotel is like a clean apartment.

Good but less strategic location

Near from sunway lagoon, comfort place, near from food place, safety

The mattress was not feasible because it was too soft, so it seemed to tilt when sleeping. dirty sofa.

Cleanliness is poor. Bathroom and bathtub are dirty. Only location and view

Very good location, easy access to sunway pyramid mall and theme park. the room was very nice and clean. check in was really convenient. staff is friendly and helpful. value for money. highly recommend.

Incredible, 3hari stay, his impression of his spacious room. The view from any angle, eye entertained and amazing, room service every day at no extra cost😍😍. Her principal the best deh.

This kind of serviced apartment is just the standard place and clean WiFi nice.

The toilet have a very bad smell

The service and the room were great and very clean.

good location, comfort and good service

Room is spacious with 2 beds, above Sunway Pyramid only. Internet down, going up the room is hassle as no access card provided. you will need guard or someone to access it.

Nice place and comfort to stay

Very good service. Nice to all.