Hotel B Cozumel

Beautiful location, awesome on-site restaurant, overall relaxing pleasant vibe. Would return.

We stay in a different property each time we go to Cozumel. This was our tenth trip. Hotel B was the best so far! Service made the difference. Staff were consistently the best. Reception spoke excellent American and were proactive in their service. My passport dropped out in the shuttle on the way there. I panicked, because I didn’t remember the company name. The bell person not only remembered the company, but also the driver. To make a long story short, the bell person summoned a taxi, explained in Mexican the situation to the driver, gave him instructions. The bell person then explained what the taxi driver should do and what we should do. Passport found; crisis averted. The room was very clean. Bed and pillows were comfortable once we figured out how to “cradle” our heads in the pillows, because they were too high for both my husband andI. There was a crack in the sink, but that didn’t affect function. Chairs in the room and desk were uncomfortable and rusted. They are in the process of updating, because other rooms we saw had newer chairs. Pools, restaurants, beach and views were wonderful. Get an ocean view to watch the sunsets!!!

Staff were super friendly, we loved Marco he was so helpful and the staff were very accommodating. Place was lovely and clean .

We love Hotel B! Comfortable rooms, amazing staff and the restaurant is beyond fabulous! The food is delicious and beautifully played. A top. Itch place to stay!

Really enjoyed this hotel. Two restaurants, two pools, access to the ocean for snorkeling, poolside cabanas and multiple seating areas. Yoga and massages available. Staff is very friendly and accommodating. Elevator access and water stations on every floor. The food was delicious! Hope to return soon!

Me encantó es hermoso

There is abundant sea life, right off the pier tons of sea turtles

Small hotel with friendly staffs

The hotel was amazing, great location, safe easy parking, beautiful views, the pools and property are gorgeous. Food at both restaurants is delicious and the spa was amazing. Cannot wait to come back here!! Highly recommend.

Beautiful pool area and he small cove in front is some of the best snorkeling I did on my entire trip. Next time I will skip the boat tour and just spend the whole day here.

The view from the rooms is amazing! So beautiful and relaxing

Pristine ocean view from our 4th floor room. Overall, staff was excellent. A great place for recharge & relax 😎 👍

Great place. Clean and friendly staff.

Great location, excellent food, friendly staff

Ed breakfast buffet!The location & setting is beautiful, oceanfront, but there is no sandy beach! There is, however, a nice sandy area overlooking the ocean. Two restaurants are reasonably priced, with friendly service. Excellent includi

Hotel B Unique is incredible! Marcela, David, Raymundo & Eduardo made us feel right at home. Days by the pool and sea were just what we needed & we’re grateful for the blessing of calling it home for a few days. Can’t wait until next time!! Highly recommend.

This hotel is one of those hotels that get you with hiding fees and then you’ll just see them on your credit card

Overall very disappointing. I left a day early. Run down, smelly and under construction (noise and smells). Staff in the two restaurants and the food was excellent. Reception was poorly managed, slow and unaccommodating. I do not recommend this property.

Our room and view were amazing!! The staff were fantastic!! Food was delicious and they were more than willing to make some things that weren’t on the menu like a simple sandwich 😊. Our only criticism would be the lack of hand railings and a way on and out of the family pool, pretty much have to climb out.

The staff were very friendly and welcoming, everyone greeted us wherever we were. The outside areas are wonderful, the restaurants are beautiful and the food is good. I love the rocky cliffs, tiny lagoon and the decks with stairs to access the sea. There are comfortable chairs and loungers and the pools are very nice. We chose an ocean view room and it was lovely to have the sliding glass door open at night and listen to the waves. The beds are decently comfortable. There was also a bar fridge in the room which was a bonus since it wasn’t listed in the description. The room is a bit tired and after waiting for an hour for it to be ready, we discovered that the deadbolt didn’t work so we just used the little chain to secure it. We were only there for a night so asked maintenance who showed up to wait until we left as we had no plans to leave the property. There was no hot water the next morning at 9am and it’s worth noting that there are no extra plugs, at least none I found, at the nightstand. There was a plug in the bathroom and one for the fridge and coffeemaker so we juggled charging things. Not the end of the world of course, we should be reading a book. Despite a few snags I’d come again because the outside space is really wonderful and I’d like to try B Unique, it is more upscale but there was no room a available for three.