Does Hotel Elena provide parking?

Yes, Hotel Elena provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel Elena?

Hotel Elena is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Elena

Name: Hotel Elena
Address: Calle 2 Norte 608 Centro, Puebla, Estado de Puebla, Mexico, 72000, Calle 2 Norte 608 Centro, Estado de Puebla, 72000, Mexico
Rating: 8.2

Hotels

8.2

/10

Very Good

189 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Excelente place, very close to down town city and many other places to eat and shop!

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Maggie

10.0

/ 10

Everything very good clean and the hospitality very friendly and staff very helpful

Maria Angelica

10.0

/ 10

We arrived at this hotel and was very surprised at how nice the hotel is! Ruth was extremely nice and professional, and she took extra care to make sure my elderly mother in law was comfortable. The room was very nice, clean and spacious. The room also included a continental breakfast. The woman serving breakfast was extremely nice and very helpful. In the evening we sat in the lobby and Marco, the evening staff was very kind and offered to help us with anything we needed. The hotel is located in a very central area, 5 to 10 minutes walking to the zocalo, cathedral and many other beautiful places. The hotel is half a block from the “Candy street”. I would definitely recommend this hotel to anyone looking for a place to stay in Puebla.

In the Area

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Calle 2 Norte 608 Centro, Puebla, Estado de Puebla, Mexico, 72000

Main Facilities

24-Hour Front Desk

Parking

WiFi

Staying at Hotel Elena is a good choice when you are visiting Puebla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Now you can enjoy more benefits, including the option to pay near your stay date!

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What's around Hotel Elena

Calle 2 Norte 608 Centro, Puebla, Estado de Puebla, Mexico, 72000

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Discover More About Hotel Elena

General

Near Zócalo de Puebla

Location

With a stay at Hotel Elena, you'll be centrally located in Puebla, just a 4-minute walk from Zócalo de Puebla and 9 minutes by foot from Puebla Convention Center. This hotel is 11.5 mi (18.5 km) from Africam Safari and 2.6 mi (4.1 km) from Centro Expositor.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Mexican Revolution Museum - 0.1 km / 0.1 mi
Candy Street - 0.1 km / 0.1 mi
Santo Domingo Church - 0.3 km / 0.2 mi
Zócalo de Puebla - 0.4 km / 0.2 mi
Rosario Chapel - 0.4 km / 0.2 mi
Santa Monica Convent and Museum of Religious Art - 0.4 km / 0.3 mi
Artist Quarter - 0.5 km / 0.3 mi
Alfenique House - 0.5 km / 0.3 mi
Main Theater of Puebla - 0.5 km / 0.3 mi
El Parian Market - 0.5 km / 0.3 mi
Iglesia de la Compañía - 0.5 km / 0.3 mi
Palafoxiana Library - 0.6 km / 0.4 mi
Puebla Convention Center - 0.7 km / 0.4 mi
Amparo Museum - 0.7 km / 0.4 mi
Callejon del Sapo - 0.7 km / 0.5 mi

The nearest major airport is Puebla Intl. Airport (PBC) - 35.9 km / 22.3 mi

Facilities

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Dining

You can enjoy a meal at the restaurant serving the guests of Hotel Elena, or stop in at the snack bar/deli. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Rooms

Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Elena

Bar, Cafe and Lounge

Functional Hall

Common Space

Lobby

Exterior

Hotel Services

Laundry service
Luggage storage
Express check-out
Porter
Multilingual staff
24-hour Receptionist
Concierge

General

Microwave (shared)
Refrigerator (shared)
Rooftop terrace
Parking
Terrace

Public Facilities

Smoke-free area
Safety deposit box
Coffee/tea in lobby

Food and Drinks

Breakfast
Snack bar

Transportation

Valet parking

Connectivity

Free WiFi

Accommodation Policy & General Information in Hotel Elena

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

No pets and no service animals are allowed at this property.
Parking height restrictions apply.

Check-in/Check-out Time

Check-in:

14:00 - 23:30

Check-out:

Before 12:00

Fee for cooked-to-order breakfast: approximately MXN 60 for adults and MXN 60 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, Parking height restrictions apply, No elevators

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - 23:30 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Elena	17
Another facilities in Hotel Elena	Laundry service, Luggage storage, Express check-out, Porter, Multilingual staff

Frequently asked question in Hotel Elena

What are available facilities at Hotel Elena?

There are top facilites at Hotel Elena such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Elena?

The standard check-in time at Hotel Elena is starting from 14:00 - 23:30 while the latest check-out time is at Before 12:00

Does Hotel Elena provide breakfast?

Yes, Hotel Elena provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Elena?

Hotel Elena is a 3.0-star hotel.

How many rooms are available at Hotel Elena?

Hotel Elena has 17 rooms in total.

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More Reviews from Other Guests in Hotel Elena

Overall Ratings & Reviews Hotel Elena

Other sources (189)

8.2

Very Good

From 189 reviews

Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.4

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Traveler Reviews Hotel Elena

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Top reviews

J faithe

Leisure

6.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

I loved the staff and the location. The building is beautiful and charming. Two big issues, I had no hot water and the pillow covers were not changed - The staff changed them immediately, and were very apologetic. Noise travels from inside the hotel, so if you have people who are loud and talking it's a bit annoying at 11pm. But the price was right, the location was good. ooooooo - the biggest thing - there is no heating in the hotel, so not only is the 24hr staff freezing, so you are you. I survived - probably wouldn't stay again, but it was fine. And, again - I loved the staff - very hard working and lovely people.

Raul

10.0

/10

Reviewed 72 week(s) ago

Expedia Group verified review

Excellent service

Fernando

Business Family

2.0

/10

Reviewed 120 week(s) ago

Expedia Group verified review

Room which was reserved as City view Has no windows at all! Receptionist said it is Expedia system fault. Director of this hotel is absent all day, they don’t want to return money paid on the reservation desk on arrival. Expedia tried to make another charge For us to be able to change the hotel. Hotel description is a fraud. They know they don’t offer city view , they charge and don’t want to refund money paid for touristic product which does not correspond to the description.

Joyce

6.0

/10

Reviewed 140 week(s) ago

Hotels.com verified review

Pros: La zona es céntrica, el personal amable, el hotel bonito, incluyendo la habitación. Las vistas de la terraza son impresionantes. La habitación cuenta con aire acondicionado. Cons: Las almohadas y toallas son viejas. El desagüe de la regadera olía muy fuerte a drenaje. Hay 2 bares frente al hotel que tocan música a volumenes tan altos que aún con tapones se sentían las vibraciones toda la noche. Recomiendo evitar la habitación en terraza con balcón para estar lejos del ruido. Además porque son muchas escaleras para llegar a estás habitaciones en terraza.

Miguel

Friends and Family Family

8.0

/10

Reviewed 165 week(s) ago

Hotels.com verified review

No water at night. Bar with loud music at night.in front of building. Last day coffee was cold. Service attendants excellent.

Sandra

Leisure

10.0

/10

Reviewed 220 week(s) ago

Expedia Group verified review

Colonial decor, nice staff, and very helpful.

Verified traveler

Friends and Family Family

2.0

/10

Reviewed 235 week(s) ago

Hotels.com verified review

The room is old, has no windows and bo heat. They claim the room to be no smoking but it smells of smoke. They charged me 200 pesos because my four year old was sick (vomit) in the bed. Not impressed.

Verified traveler

Leisure Family

6.0

/10

Reviewed 269 week(s) ago

Expedia Group verified review

Requested double bed room and got a room with two twin beds put together. No working AC, stairs are the only access to rooms. Friendly staff, easy walk to city center.

Verified traveler

Friends and Family Family

10.0

/10

Reviewed 278 week(s) ago

Expedia Group verified review

Excelente place, very close to down town city and many other places to eat and shop!

Verified traveler

Friends and Family with Partner

6.0

/10

Reviewed 284 week(s) ago

Expedia Group verified review

The hotel is very centric, good location, the room was nice, confortable bed, hot in the day but no need to use the AC, the only think is if you like cold showers this is the right hotel, most of the time the water at the shower was cold, no very nice! But for the price we got what we paid!

Verified traveler

Business Family

8.0

/10

Reviewed 293 week(s) ago

Expedia Group verified review

Buena ubicación. Los blancos y almohadas podrían ser mejores. Lo ideal es pedir una de las 3 habitaciones con ventana a la calle.

Maggie

Friends and Family Family

10.0

/10

Reviewed 305 week(s) ago

Expedia Group verified review

Everything very good clean and the hospitality very friendly and staff very helpful

Maria Angelica

Friends and Family Family

10.0

/10

Reviewed 353 week(s) ago

Hotels.com verified review

Claudia Estefania

with Partner

8.0

/10

Reviewed 354 week(s) ago

Hotels.com verified review

The parking is far, the valet takes up to 30 minutes to deliver your car

Abelardo

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Habitación limpia amenidades incluidas, café. Pan , té, fruta Tiendas cercanas Excelente ubicación

Gabriela

Business

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Tido muy bien buena ubicacion muchas gracias

Gabriela

Business

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Todo muy bien muchas gracias buen precio y buena ubicacion

Vilma

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

La cama vencida se un lado y almohadas duras Pedi una sabana extra el domingo tipo 9 pm y me respondoeron que revisarian porque solo era una por habitación y cuando dije que habia frio me respondieron que para ellos era epoca de calor, las demas personas muy bien solo ese deralle que me molestó

Ricardo

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Por el precio es una gran, gran opción. Muy cerca del zócalo, habitaciones bonitas, agua caliente, blancos limpios, caja fuerte y ventilador. El personal muy atento, de verdad me voy con buen sabor de boca, sin duda volvería.

Genaro

with Partner

2.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Las condiciones del baño despiden un fuerte olor a cañería y la regadera no tiene mantenimiento y el agua sale para todos lados

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.