Deep Forest Garden Hotel

Passive staff and poor customer service overall. The staff appeared disengaged, lacked initiative, and did not provide the level of assistance expected.

Perfectly

Our family of five, including three teenage children, spent nine wonderful days at Deep Forest Garden Hotel, and it was an excellent home base for our vacation. The property has a unique charm, the accommodations were very comfortable, and the staff consistently delivered warm, attentive service that made us feel genuinely welcome. The pool was a standout feature—beautiful, refreshing, and a place where our family spent time relaxing. There were a few areas where the experience fell short of expectations. The Wi-Fi was consistently slow, so we relied primarily on our eSIM data throughout our stay. Additionally, while the hotel promotes nearby beach access, the closest option, Pristine Beach, did not meet our expectations. If you're looking for a traditional beach experience, you'll likely want to plan excursions elsewhere. The hot tub was also disappointing, as it was the same temperature as the pool rather than being heated. Those shortcomings were noticeable because the beach access and hot tub were key factors in our decision to book the property. Even so, the hotel's character, welcoming atmosphere, outstanding staff, and overall comfort more than made up for them. We had a fantastic vacation and would gladly consider staying here again.

Beautiful place with tons of amazing wood carvings, a pool and amazingly nice people

The place was quiet and relaxing.

The pool was great. Very cute little hotel. Only donwside was the wifi disnt work great, the room smelled a bit musty and the toilet qouldnt stop flushing. Other than that no complaints.

Vert bad service. Staff was ruds

Great place to stay, clean and very peaceful. Perfect place to relax. Staffs are very accomodating and easy to approach any time.

Greit og rent hotell . Hyggelig og behjelpelig betjening . Maten i restauranten var meget varierende , det samme gjelder utvalget . Litt synd at internett forsvant etter ett døgn , da vi skulle være der tre netter . Rolig og litt på landsbygda følelse .

Off the beaten path but nice and private.

Pool was perfect! Very clean and relaxing

Clean, excellent, friendly, helpful, staff service, from reception to bar/restaurant. Food was good, nice clean pool area. Good value for money. Abut scruffy on approach, but don't let that put you off.

Overall, from checking in where staff was minimally helpful to being absent in the restaurant area and almost avoidant most9f the time. This place has potential with its eclectic vibe and central pool and restaurant area but needs to have staff that enjoy their position and want to be actively engaged.

It was spotless and we'll maintained for the area. Loved the pool area and the restaurant. My morning coffee was heaven

Clean room, very friendly and helpful staff and food was good. Great experience and service.

This isn’t a luxury hotel, but that’s exactly its charm. It feels like home—relaxed, comfortable, and genuinely welcoming.

Excellent! Very beautiful and charming hotel.

Nice place

The room was spacious and clean. There is a fridge in the room with water in it but the water is very expensive 58php for 500ml. I just got water from the supermarket and put it in the fridge. The staff were friendly but aren't there overnight. I arrived back late after they'd left and the security guard had to sort my room key. There is a pool and a pool side bar/restaurant, which are lovely. The property is NOT beachfront - the beach is a good 1km walk away and has a 300php surcharge. I didn't use the beach because of this and I think that this and the 24 hour reception tag needs to be removed from the listing on the website. The hotel is nice and quiet, a good place to relax.

Swimming pool, plants, trees and pool bar