Waterfront Insular Hotel Davao

The waterfront hotel offered excellent amenities, including ample parking and accessibility for all guests. Its strategic location enhances convenience for visitors. Overall, a delightful experience.

The waterfront hotel offers a pleasant atmosphere, ample parking, and convenient accessibility for all guests. Its prime location enhances the overall experience for visitors.

Broken shower, broken air-conditioning, broken fans, mosquitos in the room when we arrived. It was the week of our wedding, and we requested a single large bed but were given two small beds instead. The breakfast was far lower quality than previous stays.

The pool and the view.

This review pains me a little. This hotel has the best grounds and amazing views. The outside is so peaceful and serene. However the hotel rooms themselves are clearly dated and little attention had been paid the aging hotel rooms. Air conditioning is not cool enough and fans are provided to support. The outside is amazing beautiful and peaceful. They capitalize on the grounds through various weddings and it is amazing to watch. Staff is also amazing. The only complaint is the room itself and appears to be a backseat to where the hotel prioritizes spending.

Breakfast was excellent.. Rooms are nice facing the swimming pools

Good

I like the view

This waterfront property is underated. The rooms may be a bit dated but every other aspect is and should 5 Stars! From the moment you enter from the main road you will see manicured grounds and roads lined with beautiful flowers and trees. At night it is all lit up. You can enjoy avery romantic stroll anytime and feel the cooling ocean breeze. The reception area is well organized with staff and service. You will like a celebrity arriving to a premier opening. Luggage is gathered and ready to be delivered to your room. Treat yourself to the Junior Suite. Trust me - It is worth the very few extra pesos. If you are considering a venue for a wedding you must give this place a chance. The sales team knows how to put the right package together for your desires. We just had our dream garden wedding ceremony here and the Kalaw Event room was transformed into a scene from a movie. The food and staff had everything organized, prepared and served without any delays. The food was also of 5 Star quality and portions were more than enough. This is the only Insular property we have stayed at numerous times. If visiting another city, I would not hesitate staying at another Insular property because I am sure the same level of care and service would be maintained throughout the all locations. Lastly, the two restaurants provide an excellent selection at very reasonable prices. The morning buffet could be open a little longer but it is worth getting up for. I will be back again!!

The resort is beautiful and i will be back. Staff was friendly and kind.

Older hotel on the water. Nice views and property was nice. Cannot swim at the beach. The room was older and the toilet did not work. Breakfast was really good.

Amazing breakfast it had just about everything and it was very delicious. The restaurant was good too. The pool was wonderful and the location is incredible. It’s an older hotel but the hotel staff made it excellent I highly recommend this hotel

My wife's birthday was a success. Her and our kids loved their stay and we will be back.

"I had a wonderful stay at the Insular, thanks to the outstanding views, lush landscapes, and the rich history of the property. The food was delicious and the staff were incredibly welcoming. However, I was disappointed by the condition of the beach. There was a significant amount of debris and garbage flowing from the canal, to the point where I found myself picking up litter during my visit. With a bit more attention to beach maintenance.

Everything was good except for the centralized air condition, feels like an efan only!

Reception was great. Nestle at the reception was very helpful. We were able to check-in an hour before regular check-in time with no charges and was also upgraded to deluxe standard room with no extra charge. Pizzaiolo staff esp Janfer and Jannah were amazing. Bath and shower supplies provided including slippers in room. First day, we had to call in maintenance because shower drain was clogged - took a couple of calls before service came. Housekeeping was a bit slow and not properly coordinated. We always have to ask for another bottle of water as there are 3 of us and they only give us 2 bottles at a time. In-room service was good for the breakfast. We scheduled delivery for the following day and it arrived on time. All staff are courteous, nice, polite and helpful. Be also wary of some of those bellboys who would try to sell you van tours but you can check FB for cheaper rates. There were only 3 of us and we were able to get an innova for 8am to 7pm for choice of 6-7 places to visit at P3800 compared to what the resort employee offer of P7000. We also spoke with a server who was on on-the-job training at the resort but was not given any monetary or food allowance. There were a couple days we got notice that there is no cable tv available then another day with water service interruption.

Location and the ambiance is very good. Staff are very good. Room is outdated, fixtures and furniture old. TV doesn't work, movie channel freezes all the time. Amenities are limited. Breakfast buffet not many varieties , limited selections. Pool nice and maintain, except pool towels are small regular towels, one i got , got hole and small stains.. need to update their towels with the right pool towels.

Amazing everything

The breakfast buffet was great with a very large selection to choose from. The bath water was warm and comfortable. Airconditioning was working perfectly. Beds were clean. I took my dirty towels to the workers that cleaned the rooms for new ones. I did not have room service to clean the room. But they called everyday and offered. I can not say anything bad about my experience here. Every employee were top notch on kindness and service. Shuttle service were on target. I had to catch an early flight and shuttle was ready for me at 3am. I will return here every time I would go the the Philippines !!!!!!!!

Its ok..