Hotel Condesa Mallorca

Can hear people through room walls and floors. There was a dog barking every evening outside at 11pm for 2 hours. Fire alarm went off twice in our 5 night stay in the early hours of the morning.

The rooms were very clean, although the bed wasn't comfy. Staff were very friendly and made our stay very welcoming. Staff were very helpful also! The views were amazing ! The hotel led to the best beach with golden sands and crystal clear waters. The restaurant had a great choice of food and drinks. Although, we didn't see any tea. As it was Halloween , the hotel decorations and cakes for children were great. The evening entertainment was first rate performance. The alcohol certainly wasn't watered down. Would stay again as bus services into Palma and Alcudia is only 5 minutes away!

Absolutely loved staying at Hotel Condesa. The food is delicious, and a huge variety of options at each meal time. My children always enjoyed every meal as did I. The rooms are spotless, and cleaned regularly. We had a great side sea view, with a very comfy bed. The staff are really friendly, helpful and always smiling. All the staff work really hard and will help with anything required. They go above and beyond, especially with decorating the Hotel for Halloween and keeping children entertained. Loads of amnenities, pool tables, air hockey table tennis, huge swimming pool and of course the hotel is perfectly located right on a stunning beach.

View was just stupendous

Amaz probably because it was the last week of opening.

We loved the beachfront location of this property. It was fantastic. Location was fine, a little out the way but if you want a little secluded, it's fine....... although there s a neighbour's dog that is kept outside which is very noisy first thing in the morning ad late at night. Staff were nice and helpful. To be brief, the food...... choices and quality let this hotel down. It was average at best. We often chose to eat out and go out for coffee even though we were all inclusive. If returning, I wouldn't go all inclusive. We were fist put in a hotel room that had a strong smell of mould or dampess, but when we complained, we were moved to another room but this room had no working air conditioning. When asked, the staff said there was a technical issue as it was struck with lightning. All in all, it was a good family holiday and would go back but would not choose to return to the all inclusive as it was not up to standard.

Hotel is very nice. If you are vegetarian or vegan the food is not great. Thankfully I was only there 5 nights but I am heartily sick of lasagne and pizza! I have a medical condition which means I overheat so I chose a hotel with air con. On day 3 of my stay it stopped working. It was fixed but was no longer cold. I was informed that there was no more as it was so cold outside. It was 23 degrees!! I was told a fan would be sent which it was not. I felt very unwell on the last night of my stay.

The lighting in the room was not working, I reported to the staff but was not fixed.

The room was nice, but they didnt have duvet or blanket. On the 2nd night i was a bit too cold for me. I kept waking up like for every hours. Besides that everything is good for the price

Overall this is great hotel with a lot of amenities, just on the beautiful beach, and friendly staff. We had specious family suite with beautiful sea view. Our room was cleaned every day by amazing women, I didn’t remember her name but she was so lovely, she even make sure our daughters toys are placed on the bed every day to surprise her. We had bad and breakfast service. Breakfast in one of the restaurants was better then in the other, but overall plenty of options. I would definitely recommend this hotel

We arrived at the hotel very late and we were welcomed by the gentleman at reception, the staff is very nice and friendly besides a couple of them - our room was very small, with a smell of humidity that seemed like no one opened those windows for weeks. There’s also a poorly advertised (which is on purpose) “double bedroom” which is clearly 2 single beds put together. Not just that, but you could hear everything from other rooms or the corridors and I mean everything: coughing, laughing, arguments, sex, farts, everything. Who can sleep like this?! Specially the house keeping starts cleaning and moving everything at 7AM. Zero relaxation in your own bedroom. We called reception to ask for a clothes iron, they told us to go downstairs to pay the deposit and we were walking in the middle of the hotel with an ironing board back to the room. From my experience, this is not a 4 stars service. Regarding the “private beach” (they never mention it but they make you think that there is) doesn’t exist because all the beach beds belong to the city council and you need to pay for it. The swimming pool was nice, but the drinks were very expensive for the brands they were serving. Breakfast was ok but you needed to go at 7.30AM (when they open) to find some things that they don’t refill throughout the opening time, leaving the empty plates there. 2 out of 5.

Nice staff with good service and friendly environment, good pools and different places for sunbeds which made it possible to find a calmer spots and very nice location in relation to the beach. Also good location for public transport. Food was not great but overall okey, plus for the fruit selection. The buffé was actually better than meny ordered food. So the dinner concept when you could order main dishes from a menu have room for improvement. The smaller restaurang had a nicer atmosphere whilst the bigger one was very noisy and unpersonal. Would have been good with some room divider and sounds absorber element and some plants in the room to take away the cantine feeling. But to have a relaxing time with family I would recommend.

Everything changed to worse than before

Overall, nice hotel the staff was very friendly and helpful. Beach space gets taken very fast and the food was mid. The hotel is VERY family friendly.

Food was ok.room was good ,the only downside was noise at night on the corridor floors

Regrettably, our four-night stay fell short of expectations. Each night, a dog from a nearby house kept us awake with its relentless barking. To secure a lounge chair by the pool, you had to rise by 7 AM; otherwise, you'd miss out entirely. Additionally, the cleanliness of the rooms left much to be desired. Housekeeping was scheduled every other day, but on our designated cleaning day, no one showed up. When I informed the front desk, they insisted that housekeeping had already been there, despite the evidence to the contrary. It was only when Denise, the receptionist, recognized the error that she offered to send someone to clean our room. Given the price point, I certainly expected a higher level of quality from this hotel. Unfortunately, my experience was disappointing, and I wouldn’t consider staying there again.

Everything you want

This property is excellent in many ways-location, food, drinks, entertainment and staff all first class. However bedroom was too small for three people/luggage and very dated- needs refurbished. Shower door did not close properly and no hairdryer apart from one attached to the bathroom wall which was too hot and had no settings. Dining chairs very uncomfortable to sit on. Not enough sun loungers for all guests and very uncomfortable. Unable to get a sun lounger unless towels put down very early. Wine, on the all inclusive option not the best but cocktails were super. Main dining area felt like a bit like a canteen. All in all a good stay.

We stayed at Hotel Condesa on a B&B basis and had an enjoyable stay with a few key highlights and drawbacks. The beachfront location is fantastic—right on the sand and close to bus stops for easy travel to Port Alcúdia and the Old Town. Our room was clean and a good size for two. The digital wristband access was a modern, convenient feature that meant no worries about keys or cards. However, there were no tea or coffee-making facilities, and we found ants in the bathroom coming from a crack in the bath. Breakfast had great variety and was well-managed even during busy times. We also appreciated the water station with hot and cold filtered options—perfect for refillable bottles and helped us avoid buying bottled water. The pool area was the biggest disappointment. It's too small for the size of the hotel, with sun loungers packed closely and most already reserved by 8 a.m. Relaxing there wasn’t easy. The public beach outside was a good alternative. Two loungers with an umbrella cost €18.50 per day and require a **minimum 4-day reservation**. Most loungers in front of the hotel were pre-reserved, so we had to get there early to grab one of the unreserved spots. Overall, Hotel Condesa delivers on location, room access, and breakfast quality—but improvements are needed with pool space and in-room comfort.

Well maintained fully staffed hotel. Breakfast choice was amazing with a vast selection on offer including; Omelette station, cooked food, pastries, yoghurts, waffles, cheese, cold meat, nuts and seeds, cereals. The location right on the white sandy beach was perfect for our stay. The cleaning staff were excellent cannot fault the cleanliness of the rooms and public areas. This hotel is ideal for families and was predominately German with a smaller percentage of British guests. The cons for us specifically was that the evening entertainment was highly geared towards young children with a show every evening right outside our balcony repeating the same tunes every day through the loud speakers. 😩 Everything goes quiet after 11pm bars close and balcony lights out. The breakfast restaurant was extremely busy and noisy as expected with families being the biggest majority. We found this a bit unsettling after a few days although there is also a smaller restaurant with slightly less choice. In terms of shops and restaurants outside the hotel turn to the left along Plata de Muro there are plenty within 5 minutes walk. The local bus service is excellent at €1.80 for 1 journey and €1.65 for 2nd using a bank card. The stop is right outside the hotel on the main road which covers the Port (12 minutes) and the Bellevue (3 mins) area. Not much of a night time (vibe) Next time I’d choose an adult only hotel traveling as a couple but lovely hotel for kids.