Friendly staff, easy self-checking in and checking out using computers. Really convenient location to MRT entrances, bus stops. Easy walking to Ximending shopping area. The room is clean. Kudos to the housekeeping team. Plan to stay here in future visit.

This is the hotel I always stay at when I’m in Taipei. Comfortable room. Best hotel that is near Taipei main station with lots of food options there. Good train accessibility to any parts of Taiwan.

Very impressed with the staff on the night shift during my stay. So helpful.

The hotel is in a very convenient location, right next to Taipei Main Station, making it easy to travel anywhere. The hotel is clean, and the staff provide excellent service. If I have the chance to visit Taipei again, I would choose to stay here.

I've stayed here three times and will continue to return. Easy access everywhere. Strategically located close to the MRT, train station, and bus stop, it's in a quiet area. Perfect for slow living in the middle of busy Taipei. The staff is very friendly and helpful. I had a problem with the television, and they quickly came to fix it. Cleanliness is excellent. I stayed here for two days and they cleaned the room every day.

2nd time staying at this hotel. Really love the location, spacious and comfortable room. Staffs are friendly and helpful. Highly recommended. 👍

Just 5 min walk from Ximending MRT exit 6, super convenient. Free flow of coffee, tea, snack, and mineral water bottle at the common area. My second time staying and will definitely book again the next time I return to Taipei

The hotel is clean and large; very comfortable and well worth the premium on top of nearby hotels. I would definitely recommend friends and family to book this hotel when visiting!

I like the fact that the hotel is at the center that is near to many places. The surrounding area is incredible, next to the Ximen MRT, halal restaurant I.E. Beef noodle, Ximending night market, 7/11, massage places, etc. And the most important thing is my room was pretty clean and spacious enough.

The room is very clean, the housekeeper is cleaned every day, the accommodation is easy to find, easy to travel out of the gate 6, found from the ximen station, near the shopping area. Good service, cheap price

The staff was very friendly and helpful during my stay. Will recommend friends to stay at this hotel :)

Excellent stay! Very friendly and helpful staff, location also near Ximending area (walking distance)

Good hotel in center city of Taipei.

The service is excellent. The staff is cheerful, speaks fluent English, and gives easy-to-understand instructions. The room is very clean and comfortable, everything can be adjusted with the iPad available in the room or via the citizenM app. The view from above to see the city and the cars running below is great. What I like most is the bathroom, the water is strong and there is a tropical rain shower that pours water from above, extremely comfortable. I don't want to go out after taking a shower :) Especially, it's close and convenient to go anywhere because it's only a few hundred meters from the MRT station. You can take the MRT, walk, or call Uber if you go further. If you use Uber, remember to check the bill carefully after arriving, if there's anything, report it to the Uber operator immediately. Many drivers see that you are a tourist, so sometimes they think that if you add more money, you won't notice. In general, this citizenM North Gate hotel is great. You should experience it! :)

The rooms are very small. It is our second stay. Booked two standard rooms this time. Previously booked a family room and it is slightly bigger. Do take note that you will need to throw the tissue in the bin instead of the toilet. Powerful shower and the highlight of the hotel is the basement common area where they serve free-flow sandwiches in the morning and some light snacks, i.e., buns, hotdogs, and popcorns in the evening. Free instant noodles, snacks, and some soft drinks as well. The basement is featured with some games and a photo booth. There is one washing machine to be used but needs to be booked in timing with reception.

The staff was incredibly kind and accommodating—they allowed me to check in early. The room was clean (also, they honored my request for a high-floor room), and perfect for a solo traveler like me. The overall hospitality was outstanding. If you're traveling alone and looking for comfort, convenience, and good service, I highly recommend this hotel. I'll definitely stay here again

The hotel is very good. Good service staff Luggage storage is a safe proportion There are uncle guards to keep you in. The room is clean, with the maid cleaning every day. Very impressive

The hotel location is very strategic in the Ximending area, there are lots of food in the hotel area, right in front of the Ximen MRT exit 2, the staff are nice and friendly.

Friendly staff and great location next to malls and near the train station.

A nice, spacious, clean hotel with a Japanese-style bidet, a small bathtub, and a smooth shower with a strong water flow. The hotel lobby has a delicious and inexpensive Lu Rou restaurant. Across the street from the hotel, they also offer a delicious and affordable breakfast. Overall, I would return to this hotel if I were in Taipei.