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The Parkgate Hotel

Hotels
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9.4
Exceptional
1,812 reviews

What Guests Say About Their Stay

Gemma

10.0
/ 10
Super helpful and friendly staff throughout the hotel which really elevated our stay.

Richard

10.0
/ 10
This is a wonderful hotel. The room was amazing as was the restaurant. Easy walk to the castle, shopping and restaurants. The lack of parking or a place for drop off/pick up is annoying.

Nicola

10.0
/ 10
I arrived late in the evening and was delighted to arrive at the parkgate hotel. My room was beautiful, staff so helpful and my breakfast the next morning was lovely. Will definitely stay again.
In the Area
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Westgate Street, Castle, Cardiff, Wales, CF10 1DA

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at The Parkgate Hotel is a good choice when you are visiting Castle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Parkgate Hotel

Westgate Street, Castle, Cardiff, Wales, CF10 1DA
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Lobby The Parkgate Hotel
Lobby 2 The Parkgate Hotel

Discover More About The Parkgate Hotel

General
Near Principality Stadium

Location
The Parkgate Hotel is centrally located in Cardiff, a 3-minute walk from Principality Stadium and 8 minutes by foot from Cardiff Castle. This spa hotel is 1.4 mi (2.3 km) from Utilita Arena Cardiff and 1.6 mi (2.6 km) from Cardiff City Stadium.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cardiff Market - 0.2 km / 0.1 mi
Cardiff Tourist Information Centre - 0.3 km / 0.2 mi
Principality Stadium - 0.3 km / 0.2 mi
St. John the Baptist Church - 0.3 km / 0.2 mi
Queen Arcade - 0.4 km / 0.2 mi
St. David's - 0.4 km / 0.3 mi
Animal Wall - 0.4 km / 0.3 mi
Bute Park - 0.4 km / 0.3 mi
Cardiff Arms Park - 0.5 km / 0.3 mi
Sophia Gardens - 0.6 km / 0.4 mi
Cardiff Castle - 0.6 km / 0.4 mi
Cardiff Metropolitan Cathedral of St David - 0.6 km / 0.4 mi
Utilita Arena Cardiff - 0.7 km / 0.4 mi
Capitol Shopping Centre - 0.7 km / 0.5 mi
Blackfriars Priory - 0.7 km / 0.5 mi

The nearest airports are:
Cardiff International Airport (CWL) - 22.1 km / 13.7 mi
Bristol International Airport (BRS) - 79.6 km / 49.4 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a banquet hall.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. This hotel has 3 meeting rooms available for events.

Dining
Enjoy a meal at The Sorting Room or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 169 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones and safes, and housekeeping is provided daily.

All facilities in The Parkgate Hotel

Swimming Pool The Parkgate Hotel
Swimming Pool
Entertainment Facility The Parkgate Hotel
Entertainment Facility
Fitness Center The Parkgate Hotel
Fitness Center
Functional Hall The Parkgate Hotel
Functional Hall
Common Space The Parkgate Hotel
Common Space

Food and Drinks

  • Breakfast

Things to Do

  • Spa

Connectivity

  • Free WiFi

General

  • Banquet
  • Smoking area

Public Facilities

  • Safety deposit box
  • Coffee shop

Hotel Services

  • Laundry service
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Parkgate Hotel

Translate
Important Note
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately GBP 28 for adults and GBP 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing, No elevators

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Parkgate Hotel
169
Number of floors in The Parkgate Hotel
6
Another facilities in The Parkgate Hotel
Breakfast, Spa, Free WiFi, Banquet, Smoking area

Frequently asked question in The Parkgate Hotel

What are available facilities at The Parkgate Hotel?
There are top facilites at The Parkgate Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Parkgate Hotel?
The standard check-in time at The Parkgate Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00
Does The Parkgate Hotel provide breakfast?
Yes, The Parkgate Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Parkgate Hotel?
The Parkgate Hotel is a 4.0-star hotel.
How many floors does The Parkgate Hotel have?
The Parkgate Hotel has 6 floors.
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More Reviews from Other Guests in The Parkgate Hotel

Overall Ratings & Reviews The Parkgate Hotel

Other sources (1,812)
9.4
Exceptional
From 1,812 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.4

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Traveler Reviews The Parkgate Hotel

Number of reviews per page
20
40
Top reviews
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Extremely friendly staff, fab hotel
Gemma
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Super helpful and friendly staff throughout the hotel which really elevated our stay.
Gavin
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great time
Richard
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This is a wonderful hotel. The room was amazing as was the restaurant. Easy walk to the castle, shopping and restaurants. The lack of parking or a place for drop off/pick up is annoying.
alfredo
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Limpieza atencion
D
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All fabulous, would definitely stay again
Richard
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great Location handy packing close by
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing ,very clean room,very helpful staff,excellent breakfast.
Arron
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay, helped to our make the experience of Cardiff better
Nicola
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I arrived late in the evening and was delighted to arrive at the parkgate hotel. My room was beautiful, staff so helpful and my breakfast the next morning was lovely. Will definitely stay again.
Carol
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I thoroughly enjoyed staying here. Its proximity to the train station was appealing to me, but I liked the location for many other reasons as well — close to shopping, restaurants and sights while still being quiet. The staff was excellent and the spa a wonderful indulgence. I was in a suite and loved the huge sofa to relax in!
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Karen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was great thank you for the great stay!
MIRELLA
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff at the bar wasn’t very professional !
Laurel
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The location hotel is a few minute walk from Cardiff Cin
Rebecca
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Exceptional in every way. Great staff, restaurant and rooms.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

What a beautiful hotel The Parkgate is. We couldn’t have picked better for our stay in Cardiff. The check in was very welcoming and warm, we had arrived early and were very grateful our room was ready. The decor of the hotel was fitting for its history and it was immaculate throughout. Our accessible room was spacious and very well equipped for a perfect nights stay. Breakfast was also a positive experience with great produce and friendly service. A luxury experience on every level. Thank you to the lovely staff and the beautiful accommodation.
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Scott
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Carpet in room had 2 large stains apart from that it was nice. Felt quite judged by the staff upon our stay as if we were not worthy of staying there. I was treating my girlfriend for a nice quiet weekend away and didn't feel very welcome there by the staff. Don't quite feel the price of our room was reflected in our stay. Neither of us opted for breakfast due to the high extra cost. Would rather go to a nice cafe than spend that much if I'm really honest. I understand the need for taking card details etc for security against potential damages but it would be nice to do this before arrival and check in. Wasn't made aware until arrival when staff required and demanded £50 be paid. I have no objection but if you are doing this it should be notified before arrival surely. Unless staff are more receiving of all guests, the hidden costs are outlined clearly and the price reflects the true value of a nights stay I won't stay again.
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Jeannette
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely stay for hubby's birthday
Allyson
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay. The staff were so welcoming, the room gorgeous and I don't think we'd stay anywhere else.
Francesca
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel. Great location. To nit pick: the late night in room service menu was very limited. You have to pay extra to use the hydro spa amenities which is far from ideal.
Number of reviews per page
20
40

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Exterior 4 The Parkgate Hotel

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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