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We were happy to stay here: 1. High speed Wifi 2. The receptions can speak English very well. 3. Nice room. Cleaning service are polite. 4. The less is no heater when cold. But they gave us additional blanket at time. Overall 5 star for this Hotel.

AC in the room was not functioning well, we were sweating all over the night and the window could not be open wide. Wifi was not working well, you have to input your local mobile no. The good thing is the location, only across the street is the Nanjing Road Pedestrian Street.

Very good hotel, large room and everything is nice. Location is very best one. Going to Shanghai? Always stay in Charms Hotel.

Opt for the breakfast, as it provides a nice meal minus the trouble of heading out to eat. Avoid the food center next to the hotel, acquired taste and little savings.

The 2nd time I stay here. I think it is the most affordable accommodation in Shanghai city center. The room is a bit old, but it gave you an Old Shanghai vibe.

We glad ro stay here because of the surrounding is lively area till late at night.

My second time to stay here, and still as good as the first stay. All the staff were nice and helpful. Foods at the restaurant also provided with information whether [it] contains pork or not. The hotel location [is] also in Nanjing Road, very easy to find foods, souvenirs, etc.

Valued for stay, almost excellent. Recommended!

The room temperature is not so cold because they are using central AC. But the room is so huge.

Had a lovely stay! Great location