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The location is very convenient, very close to Nanjing Road area. The staff were also very friendly and helpful. We stayed here for 5 days and came back for another day after our meeting from another town.

I like it because the bathroom is equipped with a bidet, the lobby is cute, and what's interesting is that when ordering food, a robot delivers the food to the room so the kids are happy and get a new experience.

A comfortable and wonderful place to stay for a long stay, clean and cozy rooms, enthusiastic and attentive reception staff who can speak English well with foreigners. Will come back if I have the opportunity to go to Shanghai next time 👍

I stayed three nights at The Langham, Xintiandi (booked 2 rooms for me, husband, and kids) and had a very pleasant experience. The room was spacious, comfortable, and well-maintained, providing a relaxing stay after a long day out. The staff were consistently helpful, attentive, and professional. The location is truly superb—right in the heart of Xintiandi, surrounded by excellent cafés, restaurants, and high-end stores, making it very convenient to explore the area on foot. I would gladly stay here again.

Attentive staff, comfortable room, and pleasant breakfast. Definitely recommended for anyone who stays in Xintiandi.

I like everything very much.

All the staff were so friendly, warm, and helpful throughout our stay. They made us feel very welcome and comfortable. Thank you for the lovely service! ❤️