Apartment in Ginza

Everything was great, except the communication with the customer. I arrived Tokyo early at 7am. However, during that day there was a power outage and the hotel was locked and completely closed until 11am. I was not able to keep my large luggage and hand-carry by the receptionist since the hotel was closed when I arrived, without any notification through email or phone. I ended up needing to carry around my luggages around the Ginza area while waiting for the hotel to open. There should be better communication with the guest, or at least have the hotel door open, so at least customers that arrive early can keep their luggages with the hotel while waiting for their 3pm checkin time.

As we stayed there on the last night before heading back to our country, it was just excellent. We will definitely come back.

This hotel is located within walking distance from the heart of Ginza. A walk to Ginza Station takes about 10-15 minutes. A convenience store is located on the ground floor and Donki is just a 5-minute walk. Overall, this hotel is worth what I was paying for. Two suggestions: It would be wonderful if there is a coffee machine for guests and a new TV in the room.

It was a nice moment staying at apa ginza Shintomicho. There was a metro station nearby, walking distance to the Ginza neighborhood:)

The room is small but still enough for 2 big luggages. The amenities and services are good. They help to keep my luggages 2 days when I was away in other cities. Please try the hot choco sachet provided, it was yummy.

Hotel was clean and neat, check-in was great with an English-speaking receptionist.

Strategic location, room was quite small for 2 people with 2 luggage. Other than that, it was quite impressive. They provided amenities that you can take at the lobby floor. Check in was fast. Cleanliness of the room and bathroom was good. They have free coffee machine and every floor has an ice maker machine.

Scenic city view from lobby and our room. 8-10 mins walk to both Shimbashi & Ginza station. Very convenient location! Just in front of donq , short walk to konbinis and stores. Great coffee just 1 min walk from the hotel ! And discover 2 halal eateries just around the corner

The location of the hotel is close to Ginza and there is a Ginza line subway station in front of the hotel. The distance from Tokyo station to the hotel is about 12 minutes walk. The rooms at this hotel are also OK and comfortable. Right under the hotel there is a convenience store. Overall, my family and I enjoyed staying at this hotel during our holiday in Tokyo.