Tokyu Stay Ginza

Hotels
8.7
/10
Very Good
73 reviews

What Guests Say About Their Stay

S***i

8.5
/ 10
This wasn’t our first stay at Tokyu Ginza. The location is great, within walking distance to the city’s commercial highlights, subway station access, and convenience stores. Staff were friendly and helpful. Recommended.

Harwin

10.0
/ 10
Located at premium area, over all are very nice hotel, nice view from room hotel, very affordable and best choice for shopper.

Jose Antonio S.

10.0
/ 10
Clean room. Carpet needs cleaning. Air conditioning was good. Nicole of front desk was very friendly and helpful.

Mizuki

10.0
/ 10
銀座エリアでの滞在先として、非常に満足度の高いホテルでした。三越まで約150mと近く、買い物や食事にも徒歩で行けて便利です。東銀座駅からもアクセスが良く、羽田・成田どちらの空港にも行きやすい立地で助かりました。近くにコンビニが2軒あるのも地味にありがたいポイントです。 そして何より、ホテルそのものの快適さが素晴らしかったです。お部屋はゆったり過ごせるサイズ感で、洗濯乾燥機と電子レンジが部屋に備わっています。室内も清潔感があり、気持ちよく滞在できました。東急ステイには他の施設も利用したことがありますが、東急ステイ銀座は特に印象が良かったです。 なによりReFaのシャンプー・トリートメント、シャワー、ドライヤーが備え付けられていたのが本当に本当に嬉しい!!滞在中も髪のツヤを保てました。普段はホテルだと髪がパサつきがちなのですが、明らかに違いました。 防音面でも安心感があります。ドアがしっかりしていて、廊下の清掃の音で起こされることもなく快適でした。枕も硬さの違うものが用意されていて、部屋で選べるのも細やかな配慮だと感じました。1階に用意されているコーヒーやTEARTHという紅茶も美味しく、新聞のサービスもありがたかったです。 一点だけ希望を挙げると、テレビの国際ニュースチャンネルがCNNのみだったので、もし可能ならBBCなど他のチャンネルも選べるようになるとさらに嬉しいです。 予約の急な変更にも迅速に対応してくださり、フロントの方々もとても親切でした。ぜひまた宿泊したいと思います。ぜひ今後もこのクオリティを継続していただけたら嬉しいです。ありがとうございました。

Debbie

10.0
/ 10
We loved that everything we needed was close by. The room even had a washing machine ! The breakfast at the hotel was an added bonus.
In the Area
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4-10-5 Ginza, Chuo-ku, Tokyo, Chuo, Kanto, Japan, 104-0061

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Tokyu Stay Ginza is located in area / city Ginza. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Tokyu Stay Ginza

4-10-5 Ginza, Chuo-ku, Tokyo, Chuo, Kanto, Japan, 104-0061
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Lobby Tokyu Stay Ginza
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Location


Tokyu Stay Ginza is located in area / city Ginza.

About Tokyu Stay Ginza

Are you a shopaholic? Staying at Tokyu Stay Ginza will surely spoil you for numerous shopping centers nearby.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tokyu Stay Ginza.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Tokyu Stay Ginza is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Tokyu Stay Ginza is the right place to stay.

All facilities in Tokyu Stay Ginza

Common Space Tokyu Stay Ginza
Common Space
Lobby Tokyu Stay Ginza
Lobby
Accommodation Services Tokyu Stay Ginza
Accommodation Services
Exterior Tokyu Stay Ginza
Exterior
Others Tokyu Stay Ginza
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Connectivity

  • Free WiFi

General

  • Smoking area

Accommodation Policy & General Information in Tokyu Stay Ginza

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Service Animals Allowed

Professional property host/manager, No cribs (infant beds) available, Unicode Support false, No rollaway/extra beds available

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Tokyu Stay Ginza
191
Number of floors in Tokyu Stay Ginza
1
Another facilities in Tokyu Stay Ginza
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Tokyu Stay Ginza

What are available facilities at Tokyu Stay Ginza?
There are top facilites at Tokyu Stay Ginza such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Tokyu Stay Ginza?
The standard check-in time at Tokyu Stay Ginza is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Tokyu Stay Ginza?
Tokyu Stay Ginza is a 3.0-star hotel.
How many floors does Tokyu Stay Ginza have?
Tokyu Stay Ginza has 1 floors.
How many rooms are available at Tokyu Stay Ginza?
Tokyu Stay Ginza has 191 rooms in total.
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More Reviews from Other Guests in Tokyu Stay Ginza

8.7
Very Good
From 73 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.6

Meal

8.2

Location

9.2

Service and Facilites

8.8

People often mention about Tokyu Stay Ginza
All
Surroundings (1)
Staff Friendliness (1)
Bedroom (1)
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Traveler Reviews Tokyu Stay Ginza

Number of reviews per page
20
40
Customer reviews
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Good area, compact room, and clean.
Find this review helpful?
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Recommended hotel within walking distance to various commercial places in Ginza
Find this review helpful?
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
This wasn’t our first stay at Tokyu Ginza. The location is great, within walking distance to the city’s commercial highlights, subway station access, and convenience stores. Staff were friendly and helpful. Recommended.
Find this review helpful?
Farrah D.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 76 week(s) ago
The hotel is nice, self check out, the staff is also friendly but the room is very small. Located in the elite Ginza area. A bit far from the train station. The nearest station has quite high stairs, not recommended for bringing suitcases.
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Astrid a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 88 week(s) ago
Strategic location, the room was quite small for 2 people with 2 luggage. Other than that, it was quite impressive. They provided amenities that you can take at the lobby floor. Check-in was fast. Cleanliness of the room and bathroom was good. They have a free coffee machine and every floor has an ice maker machine.
1 people find it helpful
Audi R. B.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 124 week(s) ago
The room is a bit outdated, but at least it was clean. They have limited housekeeping, which means if you requested cleaning, they only pick up your trash and replace towels and tissue. The location is great.
Find this review helpful?
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Suzanna Y.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.5
/10
Reviewed 329 week(s) ago
The hotel is good, the service is good and fast, the staff are friendly and very helpful.
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Bernardus S. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 391 week(s) ago
My stay at Tokyu Stay Ginza was fun and very helpful with the washing machine dryer. Small but clean room. I recommended and strategic location.
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2 people find it helpful
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Sam T.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 413 week(s) ago
The hotel facility is clean but the service is not good. On the last night, we went to the front desk to ask for late check-out till 2 PM. The hotel front desk personnel asked us to wait for about 5-10 min and then came back that we will be charged 50% of the room charge for late check-out till 2 pm. OMG! The guy didn't even blink when he said that and insisted that the check out time is 11:00 am. After having us wait for so long, he came back and told us such a ridiculous info. We have traveled all over the world and never met a hotel with absolutely no flexibility in check out time, no matter how full the hotel is. Definitely not going back to this hotel.
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3 people find it helpful
Profile Picture
Harwin
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 416 week(s) ago
Located at premium area, over all are very nice hotel, nice view from room hotel, very affordable and best choice for shopper.
4 people find it helpful
Ivan S. B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 422 week(s) ago
The service is good and helpful
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Find this review helpful?
Ivan S. B.
icon-Family
Family
icon-origin-TRAVELOKA
8.7
/10
Reviewed 423 week(s) ago
the only thing needs to be improved is the cleaning of the room as it wasn’t done completely
4 people find it helpful
Musdhalifah T. S.
icon-Family
Family
icon-origin-TRAVELOKA
8.4
/10
Reviewed 443 week(s) ago
The room is so small, washing machine is a life saver, although I chose the full housekeeping everyday but they did not clean the room thoroughly.
1 people find it helpful
Profile Picture
Ahmad H.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 447 week(s) ago
Nice location for Ginza, and easy to shopping
2 people find it helpful
Lita J.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.7
/10
Reviewed 475 week(s) ago
Got the room on 12th floor. Better than the lower floors. Got a view too.
1 people find it helpful
Lita J.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.1
/10
Reviewed 476 week(s) ago
Get the room on the upper floors facing the street for a 'view' from the window, otherwise you'll get a tinted glass window which can make you feel a bit claustrophobic. The rooms ade crazy small, but that's Japan for you.
1 people find it helpful
Budiyanto S.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 482 week(s) ago
It was great, they gave us an early check in @1pm, thanks traveloka.
2 people find it helpful
Sinjaya S.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.8
/10
Reviewed 505 week(s) ago
They forgot to put bath towels in the room at the first night. But for the rest of the stay, it was great.
1 people find it helpful
josep a.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 506 week(s) ago
This place is nice and cozy. It takes just a few minutes walk to Ginza Intersection. Love the washing machine in the room. You'll be able to clean the clothes for the next destination. The famous Ippudo Ramen is just at the back and across the street. Definitely will stay here again for future visit.
1 people find it helpful
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Number of reviews per page
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Lobby 4 Tokyu Stay Ginza

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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8.7
Very Good
From 73 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.6

Meal

8.2

Location

9.2

Service and Facilites

8.8

People often mention about Tokyu Stay Ginza
All
Surroundings (1)
Staff Friendliness (1)
Bedroom (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Tokyu Stay Ginza

Number of reviews per page
20
40
Customer reviews
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Good area, compact room, and clean.
Find this review helpful?
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Recommended hotel within walking distance to various commercial places in Ginza
Find this review helpful?
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
This wasn’t our first stay at Tokyu Ginza. The location is great, within walking distance to the city’s commercial highlights, subway station access, and convenience stores. Staff were friendly and helpful. Recommended.
Find this review helpful?
Farrah D.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 76 week(s) ago
The hotel is nice, self check out, the staff is also friendly but the room is very small. Located in the elite Ginza area. A bit far from the train station. The nearest station has quite high stairs, not recommended for bringing suitcases.
Translated by Google Icon
See original
Find this review helpful?
Astrid a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 88 week(s) ago
Strategic location, the room was quite small for 2 people with 2 luggage. Other than that, it was quite impressive. They provided amenities that you can take at the lobby floor. Check-in was fast. Cleanliness of the room and bathroom was good. They have a free coffee machine and every floor has an ice maker machine.
1 people find it helpful
Audi R. B.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 124 week(s) ago
The room is a bit outdated, but at least it was clean. They have limited housekeeping, which means if you requested cleaning, they only pick up your trash and replace towels and tissue. The location is great.
Find this review helpful?
Profile Picture
Suzanna Y.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.5
/10
Reviewed 329 week(s) ago
The hotel is good, the service is good and fast, the staff are friendly and very helpful.
Translated by Google Icon
See original
Find this review helpful?
Bernardus S. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 391 week(s) ago
My stay at Tokyu Stay Ginza was fun and very helpful with the washing machine dryer. Small but clean room. I recommended and strategic location.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Sam T.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 413 week(s) ago
The hotel facility is clean but the service is not good. On the last night, we went to the front desk to ask for late check-out till 2 PM. The hotel front desk personnel asked us to wait for about 5-10 min and then came back that we will be charged 50% of the room charge for late check-out till 2 pm. OMG! The guy didn't even blink when he said that and insisted that the check out time is 11:00 am. After having us wait for so long, he came back and told us such a ridiculous info. We have traveled all over the world and never met a hotel with absolutely no flexibility in check out time, no matter how full the hotel is. Definitely not going back to this hotel.
Read More
3 people find it helpful
Profile Picture
Harwin
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 416 week(s) ago
Located at premium area, over all are very nice hotel, nice view from room hotel, very affordable and best choice for shopper.
4 people find it helpful
Ivan S. B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 422 week(s) ago
The service is good and helpful
Translated by Google Icon
See original
Find this review helpful?
Ivan S. B.
icon-Family
Family
icon-origin-TRAVELOKA
8.7
/10
Reviewed 423 week(s) ago
the only thing needs to be improved is the cleaning of the room as it wasn’t done completely
4 people find it helpful
Musdhalifah T. S.
icon-Family
Family
icon-origin-TRAVELOKA
8.4
/10
Reviewed 443 week(s) ago
The room is so small, washing machine is a life saver, although I chose the full housekeeping everyday but they did not clean the room thoroughly.
1 people find it helpful
Profile Picture
Ahmad H.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 447 week(s) ago
Nice location for Ginza, and easy to shopping
2 people find it helpful
Lita J.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.7
/10
Reviewed 475 week(s) ago
Got the room on 12th floor. Better than the lower floors. Got a view too.
1 people find it helpful
Lita J.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.1
/10
Reviewed 476 week(s) ago
Get the room on the upper floors facing the street for a 'view' from the window, otherwise you'll get a tinted glass window which can make you feel a bit claustrophobic. The rooms ade crazy small, but that's Japan for you.
1 people find it helpful
Budiyanto S.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 482 week(s) ago
It was great, they gave us an early check in @1pm, thanks traveloka.
2 people find it helpful
Sinjaya S.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.8
/10
Reviewed 505 week(s) ago
They forgot to put bath towels in the room at the first night. But for the rest of the stay, it was great.
1 people find it helpful
josep a.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 506 week(s) ago
This place is nice and cozy. It takes just a few minutes walk to Ginza Intersection. Love the washing machine in the room. You'll be able to clean the clothes for the next destination. The famous Ippudo Ramen is just at the back and across the street. Definitely will stay here again for future visit.
1 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40