I am very satisfied with the service here. I rented a 75m2 apartment, spacious, clean. I went in the coldest weather but the heat in the apartment was very ok. Turn it on a little bit and it was warm. The room was clean, the picture and the check-in time were the same. Although it was an apartment, there were cleaning staff every day. However, the room was quite far from the entertainment areas such as Hoan Kiem Lake or the central location. I think it is suitable for those who travel more for relaxation. Will come back if I have the chance.
Convenient location near the entertainment center, especially the room is very clean and fully equipped. I will come back here every time I come to Hanoi
The apartment was delightful, it was designed in a modern and sleek way. The bed was comfortable for me. The staff has always been friendly & helpful. Free water every day. The lake is within walking distance, there are food options everywhere, super market and so many restaurants nearby for some quick shopping so it was good as well. I have stayed in several apartments in Hanoi, this place is the best so far. Great value & service.
I had an amazing stay at this hotel! The staff were extremely friendly, professional, and always willing to help with anything I needed. The room was very clean, spacious, and comfortable, with all the amenities I could ask for. The location is also perfect—close to many attractions, restaurants, and shops, yet still quiet and relaxing.
The hotel made me very impressed with the quality of service. It's been a long time since I've had such a comfortable experience at a hotel. The receptionist is very enthusiastic, polite, all manners are quick, and professional. The room is clean and has a very nice view. I will definitely choose this hotel on my next trip.
Beautiful, spacious and comfortable room. The price is also reasonable. The staff are very friendly. If I have a chance to go to Hanoi, I will stay again
If you are looking for the perfect place to stay in Hanoi, I highly recommend this hotel. It offers not only comfort and convenience, but also an experience that captures the best of Vietnamese hospitality.
Beautiful room, friendly staff, enthusiastic, supportive even at midnight. I am satisfied with the experience at Vna and will definitely save it as a checklist if I have the opportunity to go on a business trip to Hanoi. The staff are very good and professional. ❤️❤️❤️
The day I went in it was raining so it was hard to catch a taxi, but the receptionist enthusiastically found a taxi for me and everyone here is very friendly. The room is also very nice.