Beautiful room, friendly staff, enthusiastic, supportive even at midnight. I am satisfied with the experience at Vna and will definitely save it as a checklist if I have the opportunity to go on a business trip to Hanoi. The staff are very good and professional. ❤️❤️❤️
What a wonderful experience at a homestay in Hanoi! The space is clean, cozy and very delicately decorated. Convenient location, close to the center but still quiet. Friendly, handsome, attentive and enthusiastic staff. I am really satisfied and will definitely come back next time ❤️
Very recommend hotel if you stay in hanoi. honestly receptionist very helpful especially his name DAVID.. thank you for hospitality, soon I will go back to stay in epic tower swiss-belresidences hanoi
Alice is very friendly and helpful. Alice gives suggestions where to go in Old Quarter and gives helpful information to be watchful anytime about the prices when visiting the places. She tries her best to speak English and we could dialogue well. It was a wonderful experience.
I had an amazing stay at this hotel! The staff were extremely friendly, professional, and always willing to help with anything I needed. The room was very clean, spacious, and comfortable, with all the amenities I could ask for. The location is also perfect—close to many attractions, restaurants, and shops, yet still quiet and relaxing.
The location is accessible to many shops and just a few minutes' walk to the center. They entertain guests’ requests well and most of all, the staff are very friendly.
The staff is so helpful. They have a lift, and the staff helped us bring our luggage. The room is the same as in the picture, they even upgraded our room to a family room for free. The room and bathroom are so clean. Sadly, I just spent 1 night because I will go to Sapa. Highly recommended!!