Had the loveliest time while staying here! Great location, good room and the staff are very friendly also helpful. Alice, Anna, Christine and Tony are the greatest people in the world!

Every time I come to Hanoi, I choose to stay at Nature; it's clean, and the reception staff are super friendly. In the mornings, I can easily take a walk around West Lake, which is very convenient.

Wonderful! Highly recommended! You should definitely experience REY. The staff are super enthusiastic and lovely, the rooms are beautiful, clean, spacious, and we absolutely loved it. We will definitely come back next time. Thank you REY for giving our family a wonderful vacation.

Hotel staff assists with check-in and check-out, and also assists with driver facilities to the airport.

Not in the hustle and bustle of Hanoi but good location by the lake... Beautiful roof pool and great breakfast buffet.

The hotel is beautiful, the rooms are lovely, the furnishings are luxurious, and the beds are soft and comfortable. This is my second time staying here, and it's a good choice when visiting Hanoi.

The staff are enthusiastic and friendly. The rooms are clean and tidy. This place is cool and comfortable. I often stay here whenever I come to Hanoi.

The room was very clean, and the staff were lovely.

The location is close to places to eat, just walk, the rooms are comfortable and clean

Excellent, the staff were gentle, friendly, and enthusiastic.

The staff were enthusiastic and friendly.

Absolutely gonna come back here! Nice environment so far! Good location with foods and VPBank! We have absolutely great experiences staying here :)

Rooms are amazing, in the central Old Quarter. The owner also helped us if we asked anything. And the girl staff helped us so much also for using the laundry machine 👍❤️

The hotel is new, and the rooms are neat and clean. The staff are also friendly and helpful. Overall, it's great.

Stayed there based on friend’s recommendation and it didn’t disappoint. Location by the busy road but it was quiet in the room. Only 1km walk to busy old quarter area. Many food stalls nearby. Front desk staffs are all friendly and helpful. Breakfast was great! I would recommend this hotel and will definitely come back.

Highly recommend for Nowhere Spa at the hotel with quite good skills & reasonable price. The hotel is close to Church & Hoan Kiem lake.