The staff were enthusiastic and friendly.

The staff were very enthusiastic and friendly. The rooms were very clean, and the food was very good.

This hotel is great for me, the only minus point is that there is no motorbike rental service for guests, the rest is very OK.

I booked the room close to the concert date, but thankfully it was great. The location was convenient, the room was clean and airy, and it had all the necessary amenities. The reception staff were also very friendly.

The hotel is so good and the staff were friendly. Hung is really helpful for our check-in and check-out.

The room is spacious, beautiful, clean, with free food and drinks in the room / I have been to many 3-4 star hotels but have never stayed in a hotel with such free services for guests, so I am very happy. If you are hungry at night, you can have free cup noodles with snacks in the room. There is free underground parking. Will definitely come back. Central location in Cau Giay district, convenient for business trips.

The establishment is exceptionally clean, and the presence of an onsen is a delightful bonus. Additionally, there is a spa conveniently located within the hotel premises. The staff members are notably friendly and accommodating.

Suitable maintenance, enthusiastic staff, affordable prices

Room quality (wall-mounted air conditioner, 4 pillows included, odorless, white, clean bedding; quiet, good soundproofing; bathroom with quick odor removal, clean, fully equipped; fast, strong wifi, enough lines to sit anywhere in the room; new TV; comfortable room and bed size for a family of 2 couples and 1 small child); cheerful, polite, and enthusiastic support staff (I asked the staff to help make a little surprise for my wife). Breakfast was okay, not much but complete with 1-2 dishes of each type. Will still come back next time if I have the chance

Excellent. The staff were very helpful, and the rooms were very clean and nice.

Great, clean accommodation with clear view, enthusiastic and supportive staff, will come back

It was an amazing experience during stay at Galaxy. At the first time while check in, got welcome very friendly and helpful from the owner. The owner helped me to guide to the room and explain regarding the room and help me for order taxi to go to airport. The room is clean and wide and also the bathroom. If I go to Hanoi, I will stay again at Galaxy. The location is very strategic to get food.

Very professional, clean, and friendly staff.

Friendly reception, quick check in, clean and fragrant room