Western Hanoi Hotel is a 3.5-star hotels that has been welcoming guests since 2014.
Western Hanoi Hotel is part of Independent under Independent.
There are 60 rooms spread across 10 floors.
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Western Hanoi Hotel
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8.1
/10
Very Good
170 reviews
What Guests Say About Their Stay
Anh K. T.
9.4
/ 10
Nice room, many amenities. Attentive and friendly staff. The breakfast buffet has quite a few dishes and is not very delicious. The scene outside is not too busy
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Nguyn T. T.
8.5
/ 10
Every time I return to Hanoi I stay here. A familiar place
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Le Ngo P. H.
9.7
/ 10
Friendly and enthusiastic staff, quick check in and check out, delicious breakfast. Very satisfied.
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PhThaoHN
9.4
/ 10
The hotel is clean, beautiful, enthusiastic staff. Buffet breakfast delicious, clean.
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the h.
9.4
/ 10
clean room. enthusiastic staff. Breakfast was pretty good. location near major roads and bars with entertaining karaoke. will definitely come back
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In the Area
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Lane No.75 Tran Thai Tong Street, Cau Giay District, Dich Vong Hau, Cau Giay, Hanoi, Vietnam, 10000
Main Facilities
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Laundry service
Luggage storage
Elevator
Limo or town car service
Business facilities
Barbecue
What's around Western Hanoi Hotel
Lane No.75 Tran Thai Tong Street, Cau Giay District, Dich Vong Hau, Cau Giay, Hanoi, Vietnam, 10000
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General Information
Western Hanoi Hotel is a 3.5-star hotels that has been welcoming guests since 2014. Western Hanoi Hotel is part of Independent under Independent. There are 60 rooms spread across 10 floors.
Location
Located at Cau Giay District, Lane No.75 Tran Thai Tong Street in Hanoi, Viet Nam. Those looking to explore will find Vườn Hoa Nghệ Thuật Nhật Tân, Thien Nien Temple, and Bãi Đá Sông Hồng nearby.
Facilities & Amenities
Western Hanoi Hotel has Laundry service, Luggage storage, Elevator, Limo or town car service, Business facilities, and more.
Business Facilities
For guests traveling for work, Western Hanoi Hotel has Business facilities and Conference rooms available.
Contact
Phone number: 84 024-3236 3838
All facilities in Western Hanoi Hotel
Functional Hall
Lobby
Accommodation Services
Exterior
Bedroom
Guest Services
- Laundry Service
- 24-hour front desk
- Luggage storage
- Concierge
- Porter
Public Facilities
- Elevator
- Safety deposit box
Connectivity
- Wi-FiTEXT
- LAN Internet accessTEXT
Activity & Leisure
- Barbecue grill
- On-Site Spa
Accommodation Facilities
- Terrace
- Smoking area
- Self-ParkingTEXT
- Banquet Hall
Meals & Dining
- Snack bar
Business Facilities
- 24-Hour Business Center
- Business facilities
- Conference space
Transportation
- Limo or town car service
Accommodation Policy & General Information in Western Hanoi Hotel
Minimum Age Policy
18
OPTIONAL_FEE
- Airport shuttle fee: USD 25 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Western Hanoi Hotel | 60 |
Number of floors in Western Hanoi Hotel | 10 |
Another facilities in Western Hanoi Hotel | Laundry Service, 24-hour front desk, Luggage storage, Concierge, Porter |
Frequently asked question in Western Hanoi Hotel
What is normal check-in & check-out time at Western Hanoi Hotel?
The standard check-in time at Western Hanoi Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Western Hanoi Hotel?
Western Hanoi Hotel is a 3.5-star hotel.
How many floors does Western Hanoi Hotel have?
Western Hanoi Hotel has 10 floors.
How many rooms are available at Western Hanoi Hotel?
Western Hanoi Hotel has 60 rooms in total.
What do past guests say about Western Hanoi Hotel?
Western Hanoi Hotel is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Western Hanoi Hotel
Overall Ratings & Reviews Western Hanoi Hotel
Traveloka (102)
Other sources (68)
8.6
Very Good
From 102 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.4
Location
8.5
Service and Facilites
8.4
People often mention about Western Hanoi Hotel
All
Bathroom (9)
Check-in/out Time (8)
Room Space (8)
Staff Friendliness (7)
Bedroom (7)
Surroundings (6)
Wifi (6)
Variety (5)
Distance to City Center (4)
Accessibility (4)
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Traveler Reviews Western Hanoi Hotel
Number of reviews per page
20
40
Customer reviews
TRAN D. T.
10.0
/10
Reviewed 45 week(s) ago
The receptionists were friendly and enthusiastic. The restaurant staff were polite, and the food was delicious.
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L***o
6.6
/10
Reviewed 47 week(s) ago
When clicking on a displayed hotel, Traveloka automatically selects the stay dates, causing customers to unknowingly click to book. Upon reviewing the incorrect dates, they have to reschedule, resulting in additional booking fees. The room price is nearly 900,000 VND per night, much higher than many other places, and the quality is only average.
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NR
Na Ry K. S. V.
Staycation
10.0
/10
Reviewed 49 week(s) ago
very ok hotel... staff very enthusiastic
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V***u
8.2
/10
Reviewed 59 week(s) ago
The staff was gentle and supportive, but when I checked in, they forgot to clean the room. When I left, the staff had already cleaned the room. The hotel staff will pay more attention later.
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1 people find it helpful
N***n
8.5
/10
Reviewed 64 week(s) ago
The hotel suits my business travel needs! Breakfast is varied.
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1 people find it helpful
DC
Dao C.
9.3
/10
Reviewed 65 week(s) ago
Beautiful hotel location, enthusiastic staff ^^
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1 people find it helpful
k***t
10.0
/10
Reviewed 71 week(s) ago
Enthusiastic and attentive staff. Clean hotel.
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Pham P. A.
Business
8.5
/10
Reviewed 76 week(s) ago
Quiet and clean hotel. Convenient for short business trips.
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2 people find it helpful
R***a
Business
10.0
/10
Reviewed 82 week(s) ago
Good, not as bad as reviews on Google.
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G***t
5.0
/10
Reviewed 82 week(s) ago
room very dirty, no hot water, old towels
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1 people find it helpful
F***y
Transit
9.4
/10
Reviewed 87 week(s) ago
The staff are very friendly and helpful, the rooms are spacious, very comfortable and clean. The bathroom is clean and the facilities are complete
1 people find it helpful
A***y
Leisure
10.0
/10
Reviewed 91 week(s) ago
Location Very nice and clean and crowded
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1 people find it helpful
MQ
MINH Q. B.
Business
10.0
/10
Reviewed 96 week(s) ago
It was great, I was really well taken care of during my 4 days here. Later, the Nhon - Hanoi Railway Station Metro was really convenient to get to the center, walking to the VinBus E05 bus station to the lake or the historical museum was also very convenient. There are many food brands around as well as Com Village. It's also convenient to go to the Park.
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1 people find it helpful
TL
Truc L.
6.5
/10
Reviewed 99 week(s) ago
Old rickety and unmaintained furniture. Hard mattress.
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5 people find it helpful
D***g
10.0
/10
Reviewed 100 week(s) ago
You guys are very enthusiastic and polite. Especially the two receptionists Nguyen.T.Linh Chi and Luu Thi Le.
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L***h
5.7
/10
Reviewed 101 week(s) ago
Poor receptionist, rude to customers. Customers asked for invoices and were treated rudely. Bad attitude.
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2 people find it helpful
n***n
5.0
/10
Reviewed 103 week(s) ago
The receptionist was very bad. I lost my wallet in front of the hotel door. A foreigner picked it up and brought it to the hotel to ask, but the receptionist was irresponsible and did not check the list of customer names to see if it matched the name of the person who dropped the wallet. The way of speaking was not polite. I asked to check the camera to see but he said it was from the evening and then came down in the afternoon. I asked to check the camera but it was not checked. I am very upset with this service. The time I lost it was November 10, 2024, around 1:00 p.m. and 2:00 p.m.
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2 people find it helpful
n***n
5.0
/10
Reviewed 103 week(s) ago
The receptionist was very bad. I lost my wallet in front of the hotel door. A foreigner picked it up and brought it to the hotel to ask, but the receptionist was irresponsible and did not check the list of customer names to see if it matched the name of the person who dropped the wallet. The way of speaking was not polite. I asked to check the camera to see but he said it was from the evening and then came down in the afternoon. I asked to check the camera but it was not checked. I am very upset with this service. The time I lost it was November 10, 2024, around 1:00 p.m. and 2:00 p.m. I checked out at 5:00 p.m. on November 11, 2024 and never came back again.
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4 people find it helpful
H***G
5.3
/10
Reviewed 107 week(s) ago
The furniture was quite old, room 606 was very stuffy. The air conditioner was broken, I turned it on, after taking a shower the air conditioner was still hot, because I was quite tired I went to sleep, woke up at 2:30-5:00 pm and was soaked because the air conditioner was not cool, the room smelled. As a result I took another shower and checked out even though I had paid for the night's rent.
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4 people find it helpful
Accommodation's Reply
31 Oct 2024
Hello,
Thank you for sharing your comments about your room. We are sorry to hear that the air conditioning in your room did not work as expected. To ensure you have the best experience, if you encounter any problems with the equipment in your room, please notify the front desk immediately. We will promptly assist and resolve the problem so that you can have more comfort.
We sincerely thank you for your comments so that the hotel can improve the quality of service.
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B***h
Staycation
9.7
/10
Reviewed 108 week(s) ago
I think we should replace the TV because it is too old.
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2 people find it helpful
Number of reviews per page
20
40
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