Western Hanoi Hotel

Hotels
8.1
/10
Very Good
170 reviews

What Guests Say About Their Stay

Anh K. T.

9.4
/ 10
Nice room, many amenities. Attentive and friendly staff. The breakfast buffet has quite a few dishes and is not very delicious. The scene outside is not too busy
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Nguyn T. T.

8.5
/ 10
Every time I return to Hanoi I stay here. A familiar place
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Le Ngo P. H.

9.7
/ 10
Friendly and enthusiastic staff, quick check in and check out, delicious breakfast. Very satisfied.
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PhThaoHN

9.4
/ 10
The hotel is clean, beautiful, enthusiastic staff. Buffet breakfast delicious, clean.
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the h.

9.4
/ 10
clean room. enthusiastic staff. Breakfast was pretty good. location near major roads and bars with entertaining karaoke. will definitely come back
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In the Area
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Lane No.75 Tran Thai Tong Street, Cau Giay District, Dich Vong Hau, Cau Giay, Hanoi, Vietnam, 10000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Western Hanoi Hotel is located in area / city Dich Vong Hau.
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What's around Western Hanoi Hotel

Lane No.75 Tran Thai Tong Street, Cau Giay District, Dich Vong Hau, Cau Giay, Hanoi, Vietnam, 10000
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Lobby Western Hanoi Hotel
Lobby 2 Western Hanoi Hotel

Discover More About Western Hanoi Hotel

Discover the charm and convenience of staying at **Western Hanoi Hotel**, a premier accommodation choice for travelers seeking an exceptional experience in the vibrant city of Hanoi, Vietnam. This introduction aims to provide you with all the essential information you need to make your visit memorable, from its prime location to its world-class amenities and dining options.

Western Hanoi Hotel Location

Western Hanoi Hotel is ideally situated in the bustling Cau Giay District, a dynamic hub known for its modern infrastructure and growing commercial significance. Located approximately 7 kilometers from the city center, the hotel offers a perfect balance of accessibility and tranquility. Its proximity to major thoroughfares makes it easy to navigate Hanoi, and it is conveniently located near key transit points, ensuring seamless travel throughout your stay. The atmosphere surrounding Western Hanoi Hotel is one of sophisticated urban living, with a growing number of cafes, restaurants, and shopping centers within easy reach. While not directly adjacent to historical landmarks, its strategic position in Cau Giay allows for efficient exploration of both the modern face of Hanoi and its rich cultural heritage.

Western Hanoi Hotel Facilities & Services

Facilities for guests at Western Hanoi Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A state-of-the-art fitness center equipped with modern exercise machines, open daily from 6:00 AM to 10:00 PM. Access is complimentary for all guests.
  • An outdoor swimming pool, perfect for a refreshing dip, available from 7:00 AM to 7:00 PM. Daily access fee is PHP 300.
  • A luxurious spa and wellness center offering a range of treatments and massages to rejuvenate your body and mind. Operating hours are from 10:00 AM to 9:00 PM, with treatments starting from PHP 1,500.
  • A dedicated children's play area, ensuring entertainment for younger guests. Open from 9:00 AM to 6:00 PM, free of charge.
  • Complimentary high-speed Wi-Fi is available throughout the hotel premises.
  • Secure and complimentary on-site parking is available for guests with private vehicles.
  • A convenient shuttle service operates daily to popular shopping districts and key transit hubs, running every two hours from 9:00 AM to 7:00 PM.

Western Hanoi Hotel Room Types

Experience a wide array of accommodations with the diverse room types of Western Hanoi Hotel, each meticulously designed for comfort and style.
  • Deluxe King Room:

    Offering city views, these non-smoking rooms feature a plush king-sized bed and a modern en-suite bathroom with a bathtub. Available from - per night.
  • Deluxe Twin Room:

    Ideal for friends or colleagues, these non-smoking rooms provide two comfortable twin beds and a city view. A bathtub is included in the en-suite bathroom. Available from - per night.
  • Executive Suite:

    For an enhanced experience, the Executive Suite boasts spacious living areas, panoramic city views, and a luxurious en-suite bathroom complete with a bathtub. Available from - per night.
  • Family Suite:

    Designed for families, this suite offers ample space, a combination of bed types, and a city view. The en-suite bathroom features a bathtub, perfect for family relaxation. Available from - per night.
Western Hanoi Hotel is pleased to offer a limited number of pet-friendly rooms. An additional cleaning fee of PHP 1,000 per pet, per stay, will apply. Please inform the hotel in advance to arrange for your furry companion.

Western Hanoi Hotel Dining & Restaurants

Savor exquisite culinary experiences at Western Hanoi Hotel's diverse dining venues.
  • The Grand Bistro:

    Our main restaurant offers a delightful international breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price of PHP 750 per person. Lunch and dinner feature a la carte options with local and international cuisines, available from 11:30 AM to 10:00 PM.
  • Skyline Lounge:

    Perched on the rooftop, this stylish bar offers breathtaking city views, signature cocktails, and light snacks. Open from 5:00 PM to 1:00 AM, with drinks starting from PHP 350.
  • The Coffee Corner:

    A cozy spot for freshly brewed coffee, pastries, and light meals. Open daily from 7:00 AM to 8:00 PM.

Western Hanoi Hotel Nearby Attractions and Activities

Explore the vibrant surroundings of Western Hanoi Hotel and discover the many attractions Cau Giay District and its environs have to offer.
  • Vietnam Museum of Ethnology:

    Immerse yourself in the rich cultural tapestry of Vietnam's ethnic groups at this fascinating museum, located a short drive from the hotel.
  • Cau Giay Park:

    A large, green oasis offering a peaceful escape from the city bustle, perfect for a leisurely stroll or a picnic.
  • Indochina Plaza Hanoi:

    A modern shopping complex featuring a variety of retail outlets, restaurants, and a cinema, ideal for a day of shopping and entertainment.
  • Hoan Kiem Lake and Ngoc Son Temple:

    While a bit further afield, this iconic landmark is a must-visit for its historical significance and picturesque setting.
  • Hanoi Old Quarter:

    Experience the bustling streets, traditional architecture, and vibrant street food scene of Hanoi's historic heart.
If you are looking for other activities around Western Hanoi Hotel, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Western Hanoi Hotel from the Airport

Navigating your journey to Western Hanoi Hotel is made simple with various transportation options available from Noi Bai International Airport (HAN). Understanding how to get to Western Hanoi Hotel ensures a stress-free arrival.
  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, Western Hanoi Hotel offers a private airport transfer service. This pre-booked service ensures a seamless pick-up directly from the arrivals hall. Prices start from PHP 1,200. You can arrange this through airport transfer services or directly with the hotel.
  • Metered Taxis:

    Reputable taxi companies are readily available at the airport. Ensure the meter is used for a fair fare, which typically ranges from PHP 500 to PHP 700, depending on traffic.
  • Ride-hailing Services:

    You can book a ride through popular ride-hailing apps for a convenient and often cost-effective option. Fares are comparable to metered taxis.
  • Airport Buses:

    Several public bus routes connect the airport to various parts of the city. This is the most economical option, with fares typically around PHP 50. However, it may require additional transfers to reach the hotel.

Summary of Why You Should Choose to Stay at Western Hanoi Hotel

Choosing Western Hanoi Hotel for your Hanoi adventure guarantees a blend of comfort, convenience, and exceptional service. With excellent Room availability at Western Hanoi Hotel, you are sure to find the perfect accommodation to suit your needs.
  • Prime Location:

    Situated in the dynamic Cau Giay District, offering easy access to business, shopping, and entertainment.
  • Comprehensive Facilities:

    From a well-equipped gym and refreshing pool to a rejuvenating spa, all your needs are catered for.
  • Diverse Dining Options:

    Enjoy a variety of culinary delights at the on-site restaurants and bars.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites designed for relaxation and productivity.
  • Exceptional Service:

    Friendly and professional staff dedicated to making your stay memorable.
Ready to experience the best of Hanoi? Booking Western Hanoi Hotel is straightforward and rewarding. Don't miss out on the opportunity to secure your preferred dates. Room rates at Western Hanoi Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

For your next trip, consider exploring more options and securing great deals. Book budget hotels in Hanoi and discover fantastic savings. Planning your journey is also made easy with convenient travel arrangements. Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Western Hanoi Hotel

Lobby Western Hanoi Hotel
Lobby
Exterior Western Hanoi Hotel
Exterior
Others Western Hanoi Hotel
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Terrace

Things to Do

  • Barbecue
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Safety deposit box
  • Elevator

Transportation

  • Limo or town car service

Food and Drinks

  • Snack bar

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Western Hanoi Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Western Hanoi Hotel
60
Number of floors in Western Hanoi Hotel
10
Another facilities in Western Hanoi Hotel
Laundry service, Luggage storage, Porter, 24-hour Receptionist, Concierge

Frequently asked question in Western Hanoi Hotel

What are available facilities at Western Hanoi Hotel?
There are top facilites at Western Hanoi Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Western Hanoi Hotel?
The standard check-in time at Western Hanoi Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Western Hanoi Hotel?
Western Hanoi Hotel is a 3.5-star hotel.
How many floors does Western Hanoi Hotel have?
Western Hanoi Hotel has 10 floors.
How many rooms are available at Western Hanoi Hotel?
Western Hanoi Hotel has 60 rooms in total.
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More Reviews from Other Guests in Western Hanoi Hotel

Overall Ratings & Reviews Western Hanoi Hotel

Traveloka (102)
Other sources (68)
8.6
Very Good
From 102 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.5

Service and Facilites

8.4

People often mention about Western Hanoi Hotel
All
Bathroom (9)
Check-in/out Time (8)
Room Space (8)
Staff Friendliness (7)
Bedroom (7)
Surroundings (6)
Wifi (6)
Variety (5)
Distance to City Center (4)
Accessibility (4)
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Traveler Reviews Western Hanoi Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
TRAN D. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The receptionists were friendly and enthusiastic. The restaurant staff were polite, and the food was delicious.
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L***o
icon-origin-TRAVELOKA
6.6
/10
Reviewed 28 week(s) ago
When clicking on a displayed hotel, Traveloka automatically selects the stay dates, causing customers to unknowingly click to book. Upon reviewing the incorrect dates, they have to reschedule, resulting in additional booking fees. The room price is nearly 900,000 VND per night, much higher than many other places, and the quality is only average.
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Na Ry K. S. V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
very ok hotel... staff very enthusiastic
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V***u
icon-origin-TRAVELOKA
8.2
/10
Reviewed 41 week(s) ago
The staff was gentle and supportive, but when I checked in, they forgot to clean the room. When I left, the staff had already cleaned the room. The hotel staff will pay more attention later.
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1 people find it helpful
N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 46 week(s) ago
The hotel suits my business travel needs! Breakfast is varied.
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1 people find it helpful
Dao C.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 46 week(s) ago
Beautiful hotel location, enthusiastic staff ^^
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1 people find it helpful
k***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
Enthusiastic and attentive staff. Clean hotel.
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Pham P. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
Quiet and clean hotel. Convenient for short business trips.
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2 people find it helpful
R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
Good, not as bad as reviews on Google.
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G***t
icon-origin-TRAVELOKA
5.0
/10
Reviewed 64 week(s) ago
room very dirty, no hot water, old towels
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1 people find it helpful
F***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 68 week(s) ago
The staff are very friendly and helpful, the rooms are spacious, very comfortable and clean. The bathroom is clean and the facilities are complete
1 people find it helpful
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
Location Very nice and clean and crowded
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1 people find it helpful
MINH Q. B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
It was great, I was really well taken care of during my 4 days here. Later, the Nhon - Hanoi Railway Station Metro was really convenient to get to the center, walking to the VinBus E05 bus station to the lake or the historical museum was also very convenient. There are many food brands around as well as Com Village. It's also convenient to go to the Park.
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1 people find it helpful
Truc L.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 80 week(s) ago
Old rickety and unmaintained furniture. Hard mattress.
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5 people find it helpful
D***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 81 week(s) ago
You guys are very enthusiastic and polite. Especially the two receptionists Nguyen.T.Linh Chi and Luu Thi Le.
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L***h
icon-origin-TRAVELOKA
5.7
/10
Reviewed 82 week(s) ago
Poor receptionist, rude to customers. Customers asked for invoices and were treated rudely. Bad attitude.
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2 people find it helpful
n***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 84 week(s) ago
The receptionist was very bad. I lost my wallet in front of the hotel door. A foreigner picked it up and brought it to the hotel to ask, but the receptionist was irresponsible and did not check the list of customer names to see if it matched the name of the person who dropped the wallet. The way of speaking was not polite. I asked to check the camera to see but he said it was from the evening and then came down in the afternoon. I asked to check the camera but it was not checked. I am very upset with this service. The time I lost it was November 10, 2024, around 1:00 p.m. and 2:00 p.m.
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2 people find it helpful
n***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 84 week(s) ago
The receptionist was very bad. I lost my wallet in front of the hotel door. A foreigner picked it up and brought it to the hotel to ask, but the receptionist was irresponsible and did not check the list of customer names to see if it matched the name of the person who dropped the wallet. The way of speaking was not polite. I asked to check the camera to see but he said it was from the evening and then came down in the afternoon. I asked to check the camera but it was not checked. I am very upset with this service. The time I lost it was November 10, 2024, around 1:00 p.m. and 2:00 p.m. I checked out at 5:00 p.m. on November 11, 2024 and never came back again.
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4 people find it helpful
H***G
icon-origin-TRAVELOKA
5.3
/10
Reviewed 88 week(s) ago
The furniture was quite old, room 606 was very stuffy. The air conditioner was broken, I turned it on, after taking a shower the air conditioner was still hot, because I was quite tired I went to sleep, woke up at 2:30-5:00 pm and was soaked because the air conditioner was not cool, the room smelled. As a result I took another shower and checked out even though I had paid for the night's rent.
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4 people find it helpful
Accommodation's Reply
31 Oct 2024
Hello, Thank you for sharing your comments about your room. We are sorry to hear that the air conditioning in your room did not work as expected. To ensure you have the best experience, if you encounter any problems with the equipment in your room, please notify the front desk immediately. We will promptly assist and resolve the problem so that you can have more comfort. We sincerely thank you for your comments so that the hotel can improve the quality of service.
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B***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 90 week(s) ago
I think we should replace the TV because it is too old.
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2 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Western Hanoi Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Western Hanoi Hotel

Traveloka (102)
Other sources (68)
8.6
Very Good
From 102 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.5

Service and Facilites

8.4

People often mention about Western Hanoi Hotel
All
Bathroom (9)
Check-in/out Time (8)
Room Space (8)
Staff Friendliness (7)
Bedroom (7)
Surroundings (6)
Wifi (6)
Variety (5)
Distance to City Center (4)
Accessibility (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Western Hanoi Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
TRAN D. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The receptionists were friendly and enthusiastic. The restaurant staff were polite, and the food was delicious.
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Find this review helpful?
L***o
icon-origin-TRAVELOKA
6.6
/10
Reviewed 28 week(s) ago
When clicking on a displayed hotel, Traveloka automatically selects the stay dates, causing customers to unknowingly click to book. Upon reviewing the incorrect dates, they have to reschedule, resulting in additional booking fees. The room price is nearly 900,000 VND per night, much higher than many other places, and the quality is only average.
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Na Ry K. S. V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
very ok hotel... staff very enthusiastic
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V***u
icon-origin-TRAVELOKA
8.2
/10
Reviewed 41 week(s) ago
The staff was gentle and supportive, but when I checked in, they forgot to clean the room. When I left, the staff had already cleaned the room. The hotel staff will pay more attention later.
Translated by Google Icon
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1 people find it helpful
N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 46 week(s) ago
The hotel suits my business travel needs! Breakfast is varied.
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1 people find it helpful
Dao C.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 46 week(s) ago
Beautiful hotel location, enthusiastic staff ^^
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1 people find it helpful
k***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
Enthusiastic and attentive staff. Clean hotel.
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Find this review helpful?
Profile Picture
Pham P. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
Quiet and clean hotel. Convenient for short business trips.
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2 people find it helpful
R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
Good, not as bad as reviews on Google.
Find this review helpful?
G***t
icon-origin-TRAVELOKA
5.0
/10
Reviewed 64 week(s) ago
room very dirty, no hot water, old towels
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1 people find it helpful
F***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 68 week(s) ago
The staff are very friendly and helpful, the rooms are spacious, very comfortable and clean. The bathroom is clean and the facilities are complete
1 people find it helpful
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
Location Very nice and clean and crowded
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1 people find it helpful
MINH Q. B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
It was great, I was really well taken care of during my 4 days here. Later, the Nhon - Hanoi Railway Station Metro was really convenient to get to the center, walking to the VinBus E05 bus station to the lake or the historical museum was also very convenient. There are many food brands around as well as Com Village. It's also convenient to go to the Park.
Read More
Translated by Google Icon
See original
1 people find it helpful
Truc L.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 80 week(s) ago
Old rickety and unmaintained furniture. Hard mattress.
Translated by Google Icon
See original
5 people find it helpful
D***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 81 week(s) ago
You guys are very enthusiastic and polite. Especially the two receptionists Nguyen.T.Linh Chi and Luu Thi Le.
Translated by Google Icon
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Find this review helpful?
L***h
icon-origin-TRAVELOKA
5.7
/10
Reviewed 82 week(s) ago
Poor receptionist, rude to customers. Customers asked for invoices and were treated rudely. Bad attitude.
Translated by Google Icon
See original
2 people find it helpful
n***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 84 week(s) ago
The receptionist was very bad. I lost my wallet in front of the hotel door. A foreigner picked it up and brought it to the hotel to ask, but the receptionist was irresponsible and did not check the list of customer names to see if it matched the name of the person who dropped the wallet. The way of speaking was not polite. I asked to check the camera to see but he said it was from the evening and then came down in the afternoon. I asked to check the camera but it was not checked. I am very upset with this service. The time I lost it was November 10, 2024, around 1:00 p.m. and 2:00 p.m.
Read More
Translated by Google Icon
See original
2 people find it helpful
n***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 84 week(s) ago
The receptionist was very bad. I lost my wallet in front of the hotel door. A foreigner picked it up and brought it to the hotel to ask, but the receptionist was irresponsible and did not check the list of customer names to see if it matched the name of the person who dropped the wallet. The way of speaking was not polite. I asked to check the camera to see but he said it was from the evening and then came down in the afternoon. I asked to check the camera but it was not checked. I am very upset with this service. The time I lost it was November 10, 2024, around 1:00 p.m. and 2:00 p.m. I checked out at 5:00 p.m. on November 11, 2024 and never came back again.
Read More
Translated by Google Icon
See original
4 people find it helpful
H***G
icon-origin-TRAVELOKA
5.3
/10
Reviewed 88 week(s) ago
The furniture was quite old, room 606 was very stuffy. The air conditioner was broken, I turned it on, after taking a shower the air conditioner was still hot, because I was quite tired I went to sleep, woke up at 2:30-5:00 pm and was soaked because the air conditioner was not cool, the room smelled. As a result I took another shower and checked out even though I had paid for the night's rent.
Read More
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See original
4 people find it helpful
Accommodation's Reply
31 Oct 2024
Hello, Thank you for sharing your comments about your room. We are sorry to hear that the air conditioning in your room did not work as expected. To ensure you have the best experience, if you encounter any problems with the equipment in your room, please notify the front desk immediately. We will promptly assist and resolve the problem so that you can have more comfort. We sincerely thank you for your comments so that the hotel can improve the quality of service.
Translated by Google Icon
See original
B***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 90 week(s) ago
I think we should replace the TV because it is too old.
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40