Western Hanoi Hotel

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8.1
/10
Very Good
170 reviews

What Guests Say About Their Stay

Anh K. T.

9.4
/ 10
Nice room, many amenities. Attentive and friendly staff. The breakfast buffet has quite a few dishes and is not very delicious. The scene outside is not too busy
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Nguyn T. T.

8.5
/ 10
Every time I return to Hanoi I stay here. A familiar place
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Le Ngo P. H.

9.7
/ 10
Friendly and enthusiastic staff, quick check in and check out, delicious breakfast. Very satisfied.
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PhThaoHN

9.4
/ 10
The hotel is clean, beautiful, enthusiastic staff. Buffet breakfast delicious, clean.
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the h.

9.4
/ 10
clean room. enthusiastic staff. Breakfast was pretty good. location near major roads and bars with entertaining karaoke. will definitely come back
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In the Area
See Map
Lane No.75 Tran Thai Tong Street, Cau Giay District, Dich Vong Hau, Cau Giay, Hanoi, Vietnam, 10000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Western Hanoi Hotel is located in area / city Dich Vong Hau.
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What's around Western Hanoi Hotel

Lane No.75 Tran Thai Tong Street, Cau Giay District, Dich Vong Hau, Cau Giay, Hanoi, Vietnam, 10000
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Lobby Western Hanoi Hotel
Lobby 2 Western Hanoi Hotel

Discover More About Western Hanoi Hotel

The Charm of Western Hanoi Hotel

For Australian travellers seeking a comfortable and convenient base in Vietnam's vibrant capital, the

Western Hanoi Hotel

offers a welcoming retreat. Nestled in a dynamic part of the city, this hotel is designed to cater to the needs of modern explorers, blending essential amenities with a prime location. Whether you're here for business or leisure, understanding what makes

Western Hanoi Hotel

a standout choice is key to planning your perfect Hanoi adventure. From its accessible transport links to its comfortable accommodations, this introduction aims to provide you with all the essential information to make your stay both enjoyable and hassle-free.

Location and Transport Accessibility of Western Hanoi Hotel

The

Western Hanoi Hotel

is strategically situated in the bustling

Cau Giay District

, a rapidly developing area known for its blend of modern infrastructure and local life. This location places you approximately 8 kilometers from the heart of Hanoi's Old Quarter, a distance easily covered by various transport options. The hotel is conveniently located within a reasonable distance from the Noi Bai International Airport (HAN), with various transport links available to get you to your accommodation swiftly. The surrounding neighbourhood offers a lively atmosphere, with a growing number of local eateries, cafes, and shops, providing a glimpse into everyday Hanoi life. For those looking to explore further, the district is well-connected, making it easy to access other parts of the city.

Guest Facilities and Services at Western Hanoi Hotel

Guest facilities at

Western Hanoi Hotel

are curated to ensure a comfortable and convenient stay for all visitors. The hotel prides itself on offering a range of amenities designed to meet the expectations of discerning travellers. You can expect reliable free Wi-Fi throughout the property, allowing you to stay connected. A helpful 24-hour front desk is available to assist with any queries or requests you may have at any time of day or night. For those who enjoy starting their day with a good meal, the hotel often provides breakfast options, and the availability of a café or dining area means you can enjoy a coffee or a bite without venturing far. Secure luggage storage is also typically available, providing peace of mind for those with early arrivals or late departures.

Room Information and Stay Experience at Western Hanoi Hotel

The

Western Hanoi Hotel

offers a variety of rooms designed to provide a restful sanctuary after a day of exploring. The

Room types of Western Hanoi Hotel

are intended to cater to different needs, ensuring that whether you're travelling solo, as a couple, or with family, you'll find a suitable option. Each room is maintained with a focus on cleanliness and comfort, featuring comfortable bedding and effective climate control systems to ensure a pleasant temperature regardless of the Hanoi weather. Modern bathrooms are a standard, providing a clean and refreshing space. While specific room sizes and names can vary, the overarching aim is to provide a tranquil and well-equipped environment for your stay.

Recommended Nearby Dining and Cafes around Western Hanoi Hotel

The area surrounding

Western Hanoi Hotel

is a burgeoning hub for food lovers, offering a diverse culinary landscape. You'll find a plethora of local eateries serving authentic Vietnamese cuisine, from fragrant pho to delicious banh mi. The neighbourhood also boasts a growing number of cafes, perfect for those who appreciate a good cup of coffee and a relaxed atmosphere. Many of these establishments offer breakfast options that might appeal to those accustomed to Australian café culture, with fresh brews and light bites. Exploring the local streets will undoubtedly lead you to hidden gems and popular spots where you can savour the flavours of Hanoi.

Popular Attractions and Activities near Western Hanoi Hotel

The

Cau Giay District

and its surroundings offer a wealth of attractions and activities for visitors. Here are a few popular spots to consider:

  • Vietnam Museum of Ethnology:

    Immerse yourself in the rich cultural tapestry of Vietnam's diverse ethnic groups.
  • Ho Chi Minh Mausoleum Complex:

    A significant historical and cultural site, offering insights into Vietnam's modern history.
  • West Lake (Ho Tay):

    Hanoi's largest freshwater lake, offering scenic views, walking paths, and numerous pagodas.
  • Temple of Literature:

    Vietnam's first national university, a beautiful example of traditional Vietnamese architecture.
  • Hanoi Old Quarter:

    Explore the charming, narrow streets filled with traditional shops, street food vendors, and historical buildings.
If you are looking for other activities around Western Hanoi Hotel, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Western Hanoi Hotel from the Airport

Navigating your way from Noi Bai International Airport (HAN) to the

Western Hanoi Hotel

is straightforward, with several convenient options available. Understanding your choices for an

Airport transfer service of Western Hanoi Hotel

will help you reach your destination smoothly.

  • Airport Link Trains:

    If available, these offer a direct and efficient way to travel towards the city centre, from where you can take a short taxi or rideshare to the hotel.
  • Airport Shuttle Buses:

    Many bus services operate from the airport to various points in Hanoi. Check the routes to find one that gets you closest to the

    Western Hanoi Hotel

    .
  • Public Metered Taxis:

    Taxis are readily available at the airport. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    You can book a rideshare service through your preferred app for a convenient door-to-door journey.
For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Western Hanoi Hotel

For travellers from Australia, the

Western Hanoi Hotel

presents a compelling option for a memorable stay in Hanoi. Its strategic location in the Cau Giay District offers a balance of local immersion and accessibility to key attractions. The hotel's commitment to providing comfortable and clean accommodations, coupled with essential guest services like a 24-hour front desk and reliable Wi-Fi, ensures a stress-free experience.

  • Prime Location:

    Situated in a dynamic district with easy access to local life and transport.
  • Comfortable Stay:

    Well-maintained rooms with effective climate control and clean facilities.
  • Convenient Services:

    Helpful 24-hour front desk and essential amenities for a smooth trip.
Ready to experience the charm of Hanoi?

Check room availability at Western Hanoi Hotel

and

Book Western Hanoi Hotel

today.

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All facilities in Western Hanoi Hotel

Lobby Western Hanoi Hotel
Lobby
Exterior Western Hanoi Hotel
Exterior
Others Western Hanoi Hotel
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Business facilities
  • Conference rooms
  • Business center

Things to Do

  • Barbecue
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Safety deposit box
  • Elevator

Transportation

  • Limo or town car service

Food and Drinks

  • Snack bar

Accommodation Policy & General Information in Western Hanoi Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Western Hanoi Hotel
60
Number of floors in Western Hanoi Hotel
10
Another facilities in Western Hanoi Hotel
Laundry service, Luggage storage, Porter, 24-hour Receptionist, Concierge

Frequently asked questions about Western Hanoi Hotel

What are available facilities at Western Hanoi Hotel?
There are top facilites at Western Hanoi Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Western Hanoi Hotel?
The standard check-in time at Western Hanoi Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Western Hanoi Hotel?
Western Hanoi Hotel has a 3.5-star rating.
How many floors does Western Hanoi Hotel have?
Western Hanoi Hotel has 10.
How many rooms are available at Western Hanoi Hotel?
Western Hanoi Hotel has 60.
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Western Hanoi Hotel reviews and ratings

Overall Ratings & Reviews Western Hanoi Hotel

Traveloka (102)
Other sources (68)
8.6
Very Good
From 102 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.5

Service and Facilites

8.4

People often mention about Western Hanoi Hotel
All
Bathroom (9)
Check-in/out Time (8)
Room Space (8)
Staff Friendliness (7)
Bedroom (7)
Surroundings (6)
Wifi (6)
Variety (5)
Distance to City Center (4)
Accessibility (4)
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Traveller Reviews Western Hanoi Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
TRAN D. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The receptionists were friendly and enthusiastic. The restaurant staff were polite, and the food was delicious.
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L***o
icon-origin-TRAVELOKA
6.6
/10
Reviewed 35 week(s) ago
When clicking on a displayed hotel, Traveloka automatically selects the stay dates, causing customers to unknowingly click to book. Upon reviewing the incorrect dates, they have to reschedule, resulting in additional booking fees. The room price is nearly 900,000 VND per night, much higher than many other places, and the quality is only average.
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Na Ry K. S. V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
very ok hotel... staff very enthusiastic
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V***u
icon-origin-TRAVELOKA
8.2
/10
Reviewed 47 week(s) ago
The staff was gentle and supportive, but when I checked in, they forgot to clean the room. When I left, the staff had already cleaned the room. The hotel staff will pay more attention later.
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1 people find it helpful
N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
The hotel suits my business travel needs! Breakfast is varied.
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1 people find it helpful
Dao C.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 53 week(s) ago
Beautiful hotel location, enthusiastic staff ^^
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1 people find it helpful
k***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Enthusiastic and attentive staff. Clean hotel.
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Pham P. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 64 week(s) ago
Quiet and clean hotel. Convenient for short business trips.
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2 people find it helpful
R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 70 week(s) ago
Good, not as bad as reviews on Google.
Find this review helpful?
G***t
icon-origin-TRAVELOKA
5.0
/10
Reviewed 71 week(s) ago
room very dirty, no hot water, old towels
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1 people find it helpful
F***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 75 week(s) ago
The staff are very friendly and helpful, the rooms are spacious, very comfortable and clean. The bathroom is clean and the facilities are complete
1 people find it helpful
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 79 week(s) ago
Location Very nice and clean and crowded
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1 people find it helpful
MINH Q. B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 84 week(s) ago
It was great, I was really well taken care of during my 4 days here. Later, the Nhon - Hanoi Railway Station Metro was really convenient to get to the center, walking to the VinBus E05 bus station to the lake or the historical museum was also very convenient. There are many food brands around as well as Com Village. It's also convenient to go to the Park.
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1 people find it helpful
Truc L.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 87 week(s) ago
Old rickety and unmaintained furniture. Hard mattress.
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5 people find it helpful
D***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 88 week(s) ago
You guys are very enthusiastic and polite. Especially the two receptionists Nguyen.T.Linh Chi and Luu Thi Le.
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L***h
icon-origin-TRAVELOKA
5.7
/10
Reviewed 89 week(s) ago
Poor receptionist, rude to customers. Customers asked for invoices and were treated rudely. Bad attitude.
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2 people find it helpful
n***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 91 week(s) ago
The receptionist was very bad. I lost my wallet in front of the hotel door. A foreigner picked it up and brought it to the hotel to ask, but the receptionist was irresponsible and did not check the list of customer names to see if it matched the name of the person who dropped the wallet. The way of speaking was not polite. I asked to check the camera to see but he said it was from the evening and then came down in the afternoon. I asked to check the camera but it was not checked. I am very upset with this service. The time I lost it was November 10, 2024, around 1:00 p.m. and 2:00 p.m.
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2 people find it helpful
n***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 91 week(s) ago
The receptionist was very bad. I lost my wallet in front of the hotel door. A foreigner picked it up and brought it to the hotel to ask, but the receptionist was irresponsible and did not check the list of customer names to see if it matched the name of the person who dropped the wallet. The way of speaking was not polite. I asked to check the camera to see but he said it was from the evening and then came down in the afternoon. I asked to check the camera but it was not checked. I am very upset with this service. The time I lost it was November 10, 2024, around 1:00 p.m. and 2:00 p.m. I checked out at 5:00 p.m. on November 11, 2024 and never came back again.
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4 people find it helpful
H***G
icon-origin-TRAVELOKA
5.3
/10
Reviewed 95 week(s) ago
The furniture was quite old, room 606 was very stuffy. The air conditioner was broken, I turned it on, after taking a shower the air conditioner was still hot, because I was quite tired I went to sleep, woke up at 2:30-5:00 pm and was soaked because the air conditioner was not cool, the room smelled. As a result I took another shower and checked out even though I had paid for the night's rent.
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4 people find it helpful
Accommodation's Reply
31 Oct 2024
Hello, Thank you for sharing your comments about your room. We are sorry to hear that the air conditioning in your room did not work as expected. To ensure you have the best experience, if you encounter any problems with the equipment in your room, please notify the front desk immediately. We will promptly assist and resolve the problem so that you can have more comfort. We sincerely thank you for your comments so that the hotel can improve the quality of service.
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B***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 97 week(s) ago
I think we should replace the TV because it is too old.
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2 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Western Hanoi Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Western Hanoi Hotel

Traveloka (102)
Other sources (68)
8.6
Very Good
From 102 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.5

Service and Facilites

8.4

People often mention about Western Hanoi Hotel
All
Bathroom (9)
Check-in/out Time (8)
Room Space (8)
Staff Friendliness (7)
Bedroom (7)
Surroundings (6)
Wifi (6)
Variety (5)
Distance to City Center (4)
Accessibility (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Western Hanoi Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
TRAN D. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The receptionists were friendly and enthusiastic. The restaurant staff were polite, and the food was delicious.
Translated by Google Icon
See original
Find this review helpful?
L***o
icon-origin-TRAVELOKA
6.6
/10
Reviewed 35 week(s) ago
When clicking on a displayed hotel, Traveloka automatically selects the stay dates, causing customers to unknowingly click to book. Upon reviewing the incorrect dates, they have to reschedule, resulting in additional booking fees. The room price is nearly 900,000 VND per night, much higher than many other places, and the quality is only average.
Read More
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Find this review helpful?
Na Ry K. S. V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
very ok hotel... staff very enthusiastic
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Find this review helpful?
V***u
icon-origin-TRAVELOKA
8.2
/10
Reviewed 47 week(s) ago
The staff was gentle and supportive, but when I checked in, they forgot to clean the room. When I left, the staff had already cleaned the room. The hotel staff will pay more attention later.
Translated by Google Icon
See original
1 people find it helpful
N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
The hotel suits my business travel needs! Breakfast is varied.
Translated by Google Icon
See original
1 people find it helpful
Dao C.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 53 week(s) ago
Beautiful hotel location, enthusiastic staff ^^
Translated by Google Icon
See original
1 people find it helpful
k***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Enthusiastic and attentive staff. Clean hotel.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Pham P. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 64 week(s) ago
Quiet and clean hotel. Convenient for short business trips.
Translated by Google Icon
See original
2 people find it helpful
R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 70 week(s) ago
Good, not as bad as reviews on Google.
Find this review helpful?
G***t
icon-origin-TRAVELOKA
5.0
/10
Reviewed 71 week(s) ago
room very dirty, no hot water, old towels
Translated by Google Icon
See original
1 people find it helpful
F***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 75 week(s) ago
The staff are very friendly and helpful, the rooms are spacious, very comfortable and clean. The bathroom is clean and the facilities are complete
1 people find it helpful
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 79 week(s) ago
Location Very nice and clean and crowded
Translated by Google Icon
See original
1 people find it helpful
MINH Q. B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 84 week(s) ago
It was great, I was really well taken care of during my 4 days here. Later, the Nhon - Hanoi Railway Station Metro was really convenient to get to the center, walking to the VinBus E05 bus station to the lake or the historical museum was also very convenient. There are many food brands around as well as Com Village. It's also convenient to go to the Park.
Read More
Translated by Google Icon
See original
1 people find it helpful
Truc L.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 87 week(s) ago
Old rickety and unmaintained furniture. Hard mattress.
Translated by Google Icon
See original
5 people find it helpful
D***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 88 week(s) ago
You guys are very enthusiastic and polite. Especially the two receptionists Nguyen.T.Linh Chi and Luu Thi Le.
Translated by Google Icon
See original
Find this review helpful?
L***h
icon-origin-TRAVELOKA
5.7
/10
Reviewed 89 week(s) ago
Poor receptionist, rude to customers. Customers asked for invoices and were treated rudely. Bad attitude.
Translated by Google Icon
See original
2 people find it helpful
n***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 91 week(s) ago
The receptionist was very bad. I lost my wallet in front of the hotel door. A foreigner picked it up and brought it to the hotel to ask, but the receptionist was irresponsible and did not check the list of customer names to see if it matched the name of the person who dropped the wallet. The way of speaking was not polite. I asked to check the camera to see but he said it was from the evening and then came down in the afternoon. I asked to check the camera but it was not checked. I am very upset with this service. The time I lost it was November 10, 2024, around 1:00 p.m. and 2:00 p.m.
Read More
Translated by Google Icon
See original
2 people find it helpful
n***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 91 week(s) ago
The receptionist was very bad. I lost my wallet in front of the hotel door. A foreigner picked it up and brought it to the hotel to ask, but the receptionist was irresponsible and did not check the list of customer names to see if it matched the name of the person who dropped the wallet. The way of speaking was not polite. I asked to check the camera to see but he said it was from the evening and then came down in the afternoon. I asked to check the camera but it was not checked. I am very upset with this service. The time I lost it was November 10, 2024, around 1:00 p.m. and 2:00 p.m. I checked out at 5:00 p.m. on November 11, 2024 and never came back again.
Read More
Translated by Google Icon
See original
4 people find it helpful
H***G
icon-origin-TRAVELOKA
5.3
/10
Reviewed 95 week(s) ago
The furniture was quite old, room 606 was very stuffy. The air conditioner was broken, I turned it on, after taking a shower the air conditioner was still hot, because I was quite tired I went to sleep, woke up at 2:30-5:00 pm and was soaked because the air conditioner was not cool, the room smelled. As a result I took another shower and checked out even though I had paid for the night's rent.
Read More
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
31 Oct 2024
Hello, Thank you for sharing your comments about your room. We are sorry to hear that the air conditioning in your room did not work as expected. To ensure you have the best experience, if you encounter any problems with the equipment in your room, please notify the front desk immediately. We will promptly assist and resolve the problem so that you can have more comfort. We sincerely thank you for your comments so that the hotel can improve the quality of service.
Translated by Google Icon
See original
B***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 97 week(s) ago
I think we should replace the TV because it is too old.
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40