Villa in Switzerland

The hotel staff was very friendly and check-in was easy. The rooms were quite large, very clean, and had good soundproofing when the windows were closed. The location is excellent, being across from the train station. It's a short walk to the river/lake.

It's highly recommended. Even though the hotel is almost 200 years old, it is all clean and the staff are very friendly and helpful. At 2-6 o'clock they serve hot chocolate, coffee, and cake. When we first came, it was 6:15, actually it's close to closing time, but they let us drink. Thank you Alexandra and John. I will recommend it to my friends and I will be back.

The friendly welcome from the hotel staff and the comfortable room made our day in Lucerne very enjoyable. 5 stars.

I had a truly memorable stay at Hotel Bristol in Zermatt. Upon arrival, the staff graciously upgraded our room to a suite, which was a wonderful surprise and set the tone for a warm and thoughtful experience throughout. The suite was spacious, spotless, and well-appointed, with a private balcony offering a direct, unobstructed view of the majestic Matterhorn. Waking up to that iconic peak bathed in morning light was nothing short of magical. Breakfast was another highlight. The self-service cold-pressed juice station was exceptional—featuring beetroot, carrot, and fennel juices that were fresh, delicious, and genuinely health-conscious. It’s rare to find such quality and variety in a hotel breakfast, and I appreciated the effort to offer something nourishing and unique. The location is ideal—close to the train station and village center, yet quiet enough to enjoy the alpine serenity. The staff were consistently friendly and attentive, and the overall atmosphere was relaxed and welcoming. Hotel Bristol blends comfort, wellness, and Swiss hospitality in a way that made our stay unforgettable. I’d gladly return and highly recommend it to anyone seeking a restorative and scenic escape in Zermatt.

The room is spacious for 2 people. Bed is comfortable and everything is clean. Supermarket is right beside the hotel and you can use microwave in the lobby area. The location is also great, around 5 minutes by foot from train station.

One of the best hotels I stayed at during my vacation. Great location with easy access to buses and trams. The room was clean and spacious, even with several large suitcases. The staff were very friendly and helpful.

The place is nice. Near the train station. The room is clean, comfortable. Their service is also nice. It's recommended place to stay!

Recommended. Near from the zurich airport

My room is studio size, but it's okay for 1 person, and it's very clean. All staff are very friendly and helpful, not far from Bern station, great experience!

The IT system run by Traveloka and its connection with Hotel Kipling is very good. Hotel vouchers do not need to be shown. Hotel staff only ask for passports, immediately seen on the computer. It is confirmed so quickly without any complications. It feels like it took less than 5 minutes to interact with the receptionist, the key was immediately obtained and you can go to the room. Don't ask about how the hotel staff are, they work very effectively and efficiently, and are very supportive and helpful with their friendliness.