Best Western Melbourne City

Hotels
Finding rooms for you...
8.2
/10
Very Good
1,045 reviews

What Guests Say About Their Stay

Damien

10.0
/ 10
The room was clean, neat and modern. Easy walking distance to trams and Southern Cross Station.

Karyn

10.0
/ 10
Room was small but clean and neat. But we pay for a small room and it was cheap. Great location staff were great. Right near our southern Cross Station Crown Casino and the tram stop that takes you to the Rod Laver and the MCG. Room was comfortable and minimal. Perfect for what we needed it for. Will stay again. Also bathroom was large with a big shower.

Priyasuthan David

10.0
/ 10
Good hotel with a nice little room. It’s a good option near Southern Cross station. The staff were very good too
In the Area
See Map
16 Spencer Street, Docklands, Melbourne, Victoria, Australia, 3000

Main Facilities

See more
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Best Western Melbourne City is a good choice when you are visiting Docklands. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more

What's around Best Western Melbourne City

16 Spencer Street, Docklands, Melbourne, Victoria, Australia, 3000
Discover More Places
Lobby Best Western Melbourne City
Lobby 2 Best Western Melbourne City

Discover More About Best Western Melbourne City

General
Near Crown Casino

Location
Best Western Melbourne City is centrally located in Melbourne, a 5-minute walk from Melbourne Convention and Exhibition Centre and 5 minutes by foot from Crown Casino. This hotel is 0.7 mi (1.1 km) from Marvel Stadium and 1.2 mi (2 km) from Melbourne Central.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Collins Street - 0.2 km / 0.1 mi
Flinders Lane - 0.3 km / 0.2 mi
SEA LIFE Melbourne - 0.3 km / 0.2 mi
Melbourne Convention and Exhibition Centre - 0.4 km / 0.2 mi
Crown Casino - 0.4 km / 0.3 mi
Southbank Promenade - 0.8 km / 0.5 mi
Marvel Stadium - 0.9 km / 0.6 mi
DFO South Wharf - 1 km / 0.7 mi
Eureka Tower - 1.1 km / 0.7 mi
Flagstaff Gardens - 1.1 km / 0.7 mi
Melbourne Skydeck - 1.1 km / 0.7 mi
Hardware Lane - 1.2 km / 0.7 mi
Fed Square - 1.2 km / 0.8 mi
South Melbourne Market - 1.4 km / 0.9 mi
Forum Theatre - 1.4 km / 0.9 mi

The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 19.1 km / 11.9 mi
Melbourne Airport (MEL) - 26.1 km / 16.2 mi
Avalon Airport (AVV) - 54.1 km / 33.6 mi

The preferred airport for Best Western Melbourne City is Melbourne Airport (MEL).

Renovations
This property is closed from April 1 2027 to July 31 2027 (dates subject to change).

Facilities
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Dining
Stop by the hotel's restaurant, Stubby, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 114 individually decorated guestrooms, featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and fans.

All facilities in Best Western Melbourne City

Common Space Best Western Melbourne City
Common Space
Lobby Best Western Melbourne City
Lobby
Accommodation Services Best Western Melbourne City
Accommodation Services
Exterior Best Western Melbourne City
Exterior
Bedroom Best Western Melbourne City
Bedroom

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor facilities
  • TV lounge
  • Library

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Smoking area
  • Rooftop terrace

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Best Western Melbourne City

Important Note
  • Up to 3 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 35 for adults, and AUD 15 to 35 for children
  • Nearby parking fee: AUD 35 per day (984 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western), LGBTQIA+ friendly, No cribs (infant beds) available, Parking height restrictions apply, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Melbourne City
114
Number of floors in Best Western Melbourne City
5
Another facilities in Best Western Melbourne City
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Outdoor facilities

Frequently asked question in Best Western Melbourne City

What are available facilities at Best Western Melbourne City?
There are top facilites at Best Western Melbourne City such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Melbourne City?
The standard check-in time at Best Western Melbourne City is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Best Western Melbourne City provide breakfast?
Yes, Best Western Melbourne City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Melbourne City?
Best Western Melbourne City is a 3.5-star hotel.
How many floors does Best Western Melbourne City have?
Best Western Melbourne City has 5 floors.
See All

More Reviews from Other Guests in Best Western Melbourne City

8.2
Very Good
From 1,001 reviews
Cleanliness

8.4

Room Comfort

7.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Melbourne City

Number of reviews per page
20
40
Top reviews
benjamin
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great budget room. Suited all our needs. Only negative is the room we had this stay, the shower door opening was extremely narrow
Daniel
icon-
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall nice room but very basic and very small. Extremely loud exhaust fan in bathroom. Well priced
Justin
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location loved it
Maureen
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
Kultej
icon-Business with Friends
Business with Friends
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I would rate my stay below average. The property is quite out dated, and unfortunately there was an electrical issue during our stay. Many of the power sockets in the room were not working, which meant we couldn't use basic appliances such as a hair dryer, coffee machine, or electric shaver. What was most frustrating was that guests were not informed of the issue beforehand. We only discovered the problem after repeatedly trying different appliances and then contacting reception. Initially, the staff seemed unaware of the situation, and only later acknowledged that there was a known electrical problem. By the time an alternative room was offered, we had less than 90 minutes before checkout, making the solution largely impractical. Had we been informed earlier, we could have planned accordingly. The lack of communication and the inconvenience caused significantly impacted our stay.
Read More
Kathy-Anne
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Rosemary
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very small room. Cold showers. Very basic. Staff helpful and friendly.
Fran
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Neat and clean. Friendly staff. Great location.
Ngoc
icon-
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Bathroom is too small . Shower is very small , it is hard to get inside the shower . Compare to other hotels , it is not value for money
Denise
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Sink small with a huge tap No hot water for morning shower
Stephen
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Compact room as advertised.Needed to be organised in the room. Not a great deal of hanging space. Bed sitting is the only option.Im 73 kilos if I’d been 80 I wouldn’t have fitted through the shower door ! But close to city choices. Public transport was FREE !
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We booked a "shoebox" so our expectations were not high - and as expected the room was small but it was comfortable and probably larger than we had guessed. Not spacious by any means but big enough to move around comfortably. Not much bench space though!
Linda
icon-
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean in great location. Good food activities in area. Good public transportation
Ross
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good location. Clean and comfortable
Damien
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean, neat and modern. Easy walking distance to trams and Southern Cross Station.
Karyn
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was small but clean and neat. But we pay for a small room and it was cheap. Great location staff were great. Right near our southern Cross Station Crown Casino and the tram stop that takes you to the Rod Laver and the MCG. Room was comfortable and minimal. Perfect for what we needed it for. Will stay again. Also bathroom was large with a big shower.
Read More
Priyasuthan David
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good hotel with a nice little room. It’s a good option near Southern Cross station. The staff were very good too
JANE
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Rooms very small, location excellent close to Southern Cross Stn and in free tram zone Door is locked around 8:00pm so you have to be ready with your card Hallway noise travels into the room But although an older property it appears to be clean and decent value for the price
richard
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room service efficient and reliable, room small but tidy and location fantastic with great access to trams and restauramts
Zinedine
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Fine price wise and convenient location
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Best Western Melbourne City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: CHRISTOPHER MICHAEL | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved