Deep Blue Hotel & Hot Springs

Loved all of it Could not fault the place and really loved the hot springs and the size of the penthouse room

Was good enjoyed my stay

Nice property. Hot springs is a great addition to stay

This hotel was well located for the Great Ocean Road. The hot spring soak was great. Dinner at Tides was amazing. Wonderful food and great service. The room itself was comfortable enough but very dark. Some lights were out. It was very loud. People were carrying on at the hotel driveway and smoking and all that reached our room directly above the driveway on the 1st floor. Would have expected better coffee for the price of the room.

Nice place but for the price it would have been nice to have a bottle of water supplied in the room and coffee from the coffee machine supplied with breakfast instead of the perculated coffee. Other than that it was great.

When we arrived the receptionist was talking with a guest, we weren’t even acknowledged, the conversation went for nearly 5 minutes, not a good start. Our room was lovely until my husband laid down in bed and I went into the bathroom, the bathroom fan has been placed in the cavity just above the bed and was vibrating the whole wall. This meant everytime the lights were turned on in the bathroom the noise above the bed happened, this is a huge problem, as I get up to go the bathroom 2-3 times a night and couldn’t turn the light on as it would vibrate the wall and wake my husband. The toilet roll is so far away I couldn’t reach it, the shower needs shelves in it, nowhere to put your products, oh and don’t forget

The room was very comfortable and the staff was very polite and informative

Good service from staff. Very helpful and informative. Breakfast excellent

I booked here for my partners birthday, booking in for the 5 course chefs tasting menu as a nice birthday meal, looked at the photos online and it looked great. Well, sorry to say but this wasn't the case. Wooden tables, no table cloths, cutlery and glasses all different and dirty . And the fruit flies covered the restaurant. I had let them know of a peanut allergy a week before yet they only then changed the dish as we were sat down to some made up rubbery mushroom. The menu online was nothing what we had, there was certain components missing, different cuts of meat, every dish was tastless and bland. I've worked it many Michelin establishments and been in hospitality 8+ years, should hopefully know now what a good plate of food consist of. Along with this we chose a bottle of wine, they didn't have it, then chose another and they didn't have that one ? How can you now have 2 bottles of wine on your menu ? ( The lady was good to however then give us a different alternative for the same price- thankyou but this still isn't the point! ) We left and refused to pay for or meal as it was a let down to what had a been such a great day. The hot pools are good, need some more lights outside in around to make it look better if you choose the twilight session. There is no electric car charging and bits around the hotel, like going in from the car park and the lifts just seem dirty. This place really needs a good revamp. Lastly how can you charge people $30pp per morning for breakfast!

Clean room and friendly staff

Nice hotel , next to the beach . Lovely staff and attached to the hot springs. Enjoyable stay

Lovely stay for the weekend, easy access to the spa and hotspring

Pool wasn't heated, broken heater, wasn't told it was out of commission when we booked.

Restaurant had limited menu

The room was perfect after a very long drive from adelaide. Breakfast could have been a bit hotter but the coffee was amazing and the staff were so friendly and helpful. Will definatly be coming back

Room was average Staff were friendly food at the in house restaurant was average

A clean, comfortable and air conditioned room. The Spa is the highlight of the location and we'll worth visiting. The buffet breakfast was tasty but there are several cafes a short drive away with excellent offerings.

We found the hotel room to be quite dated and not very spacious, especially for the price we paid and compared with other accommodation options in the area. It definitely feels like the rooms could benefit from some refurbishment. However, the hot spring is truly the standout feature. We really enjoyed it — relaxing, well‑maintained, and absolutely the highlight of our stay. Overall, while the hotel facilities could use improvement, the hot spring experience alone makes the visit memorable.

The hotel is very nice. Conveniently located and having the Hot Springs next door is a plus. Downside, the rooms are not very sound proof. We could hear the people above us walking around. I rang reception to get someone to help us with our luggage and no-one came. I eventually went down and got the luggage trolley myself.

Ac worked great.