Grand Hyatt Melbourne

Hotels
9.1
/10
Exceptional
1,029 reviews

What Guests Say About Their Stay

S***n

9.4
/ 10
Well-positioned if you want to stay close to Flinders St station, visit the ACMI, and walkable to stops in the free tram zone. Car rental is also available within the hotel facilities, so it was easy for us to leave our luggage at the concierge, rent a car for the GOR and return to stay at the hotel again.

Cindya N.

9.4
/ 10
We arrived early, and they kindly gave us an early check-in with the best city view!

Hiroyuki

10.0
/ 10
Staff was very friendly and the room was always well cleaned and replenished. I stay at this hotel whenever I’m in Melbourne and plan to do so on my next trip.

Shane

10.0
/ 10
Staff were great, perfect location to access Melbourne and views from rooms were amazing.

Elizabeth

10.0
/ 10
A beautiful hotel in a great location. Would definitely recommend this hotel.
In the Area
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123 Collins Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Grand Hyatt Melbourne is a hotel is located at Melbourne CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Melbourne

123 Collins Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Lobby Grand Hyatt Melbourne
Lobby 2 Grand Hyatt Melbourne

Discover More About Grand Hyatt Melbourne

General


Near Melbourne Arts Centre

Location


With a stay at Grand Hyatt Melbourne, you'll be centrally located in Melbourne, steps from Collins Street and Regent Theatre. This family-friendly hotel is 0.5 mi (0.8 km) from Bourke Street Mall and 0.5 mi (0.8 km) from Princess Theatre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Collins Street - 0.1 km / 0.1 mi
Flinders Lane - 0.2 km / 0.1 mi
Regent Theatre - 0.2 km / 0.1 mi
Fed Square - 0.3 km / 0.2 mi
Forum Theatre - 0.3 km / 0.2 mi
Melbourne Town Hall - 0.4 km / 0.3 mi
St Paul's Cathedral - 0.5 km / 0.3 mi
QV Centre - 0.5 km / 0.3 mi
Her Majesty's Theatre - 0.6 km / 0.3 mi
Bourke Street Mall - 0.6 km / 0.4 mi
Princess Theatre - 0.7 km / 0.5 mi
Southbank Promenade - 0.8 km / 0.5 mi
RMIT University - 0.8 km / 0.5 mi
Hamer Hall - 0.8 km / 0.5 mi
Melbourne Central - 0.8 km / 0.5 mi

The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 22.2 km / 13.8 mi
Melbourne Airport (MEL) - 29.2 km / 18.1 mi
Avalon Airport (AVV) - 56.8 km / 35.3 mi

The preferred airport for Grand Hyatt Melbourne is Melbourne Airport (MEL).

Renovations


The following facilities or services will be unavailable from April 10 2026 to April 30 2027 (dates subject to change):

  • Tennis courts
The property will be renovating from April 20 2026 to April 30 2027 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include complimentary wired internet access, limo/town car service, and a computer station.

Dining


Stop by Collins Kitchen for lunch, dinner, or brunch, where this restaurant specializes in local cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 546 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 55-inch LCD televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers.

All facilities in Grand Hyatt Melbourne

Bar, Cafe and Lounge Grand Hyatt Melbourne
Bar, Cafe and Lounge
Entertainment Facility Grand Hyatt Melbourne
Entertainment Facility
Functional Hall Grand Hyatt Melbourne
Functional Hall
Lobby Grand Hyatt Melbourne
Lobby
Accommodation Services Grand Hyatt Melbourne
Accommodation Services

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Spa
  • Fitness center
  • Shops

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible path of travel

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Fireplace in lobby
  • Reception hall

Business Facilities

  • Meeting rooms
  • Computer station

Nearby Facilities

  • Gift shop
  • Shops

Family-friendly Facilities

  • Children games

Food and Drinks

  • Breakfast

Accommodation Policy & General Information in Grand Hyatt Melbourne

Important Note
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately AUD 50 to 55 for adults, and AUD 25 to 27.50 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 90 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, EarthCheck

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Melbourne
546
Number of floors in Grand Hyatt Melbourne
33
Another facilities in Grand Hyatt Melbourne
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Luggage storage

Frequently asked question in Grand Hyatt Melbourne

What are available facilities at Grand Hyatt Melbourne?
There are top facilites at Grand Hyatt Melbourne such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Melbourne?
The standard check-in time at Grand Hyatt Melbourne is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Grand Hyatt Melbourne provide breakfast?
Yes, Grand Hyatt Melbourne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hyatt Melbourne?
Grand Hyatt Melbourne is a 5.0-star hotel.
How many floors does Grand Hyatt Melbourne have?
Grand Hyatt Melbourne has 33 floors.
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More Reviews from Other Guests in Grand Hyatt Melbourne

Overall Ratings & Reviews Grand Hyatt Melbourne

Traveloka (26)
Other sources (1,003)
9.2
Exceptional
From 1,003 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Melbourne

Number of reviews per page
20
40
Top reviews
Matthew
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The standout are the staff and Collins place breakfast. Rooms were loud as you could hear others in their rooms and bathrooms. Very warm room and aircon don’t seem to work. Could hear lifts move up and down despite being a few rooms away. Bed was comfortable.
Bin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent room condition, 5-star quality. Location is excellent.
Hiroyuki
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was very friendly and the room was always well cleaned and replenished. I stay at this hotel whenever I’m in Melbourne and plan to do so on my next trip.
Shane
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were great, perfect location to access Melbourne and views from rooms were amazing.
Sabrina
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was such a wonderful stay - loved it.
Jonathan
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Warning others DO NOT BOOK HERE! I had a confirmed booking and when I arrived the hotel manager advised me they had over booked and there were no available rooms. There were a half dozen other people in line who were told the same news. It was late and caused me a stressful scramble to find alternative accommodation.
Robyn
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room comfortable and clean, but the plumbing noises from other rooms disturb sleep, and room service is soooooo slow - 45 minutes for breakfast, 40 for lunch.
Simon
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Large and clean room
Suresh
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent facilities, professional service, and convenient location.
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A beautiful hotel in a great location. Would definitely recommend this hotel.
Andrew
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nothing too fancy and a little dated, but good sized comfortable rooms in a good location.
Donald G
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly staff
George
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Top location
Shirsha
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I almost always stay at the Grand Hyatt when in Melbourne for work trips. The location can't be beat and the service quality is consistent. The rooms are well-equipped and super spacious.
Clive
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great property in good location.
Monica
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were amazing and rooms very clean. Great location close to theatres
Michael
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice hotel
Corrie
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent..definitely will be back♥️
Cara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

False advertising, not soundproof and rather dusty. Service was amazing, amenities were great, room was clean to the eye from afar, but absolutely covered in dust. Room was advertised as soundproof on expedia, we could clearly hear children next door most pf the evening which drastically impacted the reason we booked the room in the first place.
Read More
Heavenly
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room, breakfast was great! Staff were amazing.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Grand Hyatt Melbourne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Grand Hyatt Melbourne

Traveloka (26)
Other sources (1,003)
9.2
Exceptional
From 1,003 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Melbourne

Number of reviews per page
20
40
Top reviews
Matthew
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The standout are the staff and Collins place breakfast. Rooms were loud as you could hear others in their rooms and bathrooms. Very warm room and aircon don’t seem to work. Could hear lifts move up and down despite being a few rooms away. Bed was comfortable.
Bin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent room condition, 5-star quality. Location is excellent.
Hiroyuki
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was very friendly and the room was always well cleaned and replenished. I stay at this hotel whenever I’m in Melbourne and plan to do so on my next trip.
Shane
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were great, perfect location to access Melbourne and views from rooms were amazing.
Sabrina
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was such a wonderful stay - loved it.
Jonathan
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Warning others DO NOT BOOK HERE! I had a confirmed booking and when I arrived the hotel manager advised me they had over booked and there were no available rooms. There were a half dozen other people in line who were told the same news. It was late and caused me a stressful scramble to find alternative accommodation.
Robyn
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room comfortable and clean, but the plumbing noises from other rooms disturb sleep, and room service is soooooo slow - 45 minutes for breakfast, 40 for lunch.
Simon
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Large and clean room
Suresh
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent facilities, professional service, and convenient location.
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A beautiful hotel in a great location. Would definitely recommend this hotel.
Andrew
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nothing too fancy and a little dated, but good sized comfortable rooms in a good location.
Donald G
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly staff
George
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Top location
Shirsha
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I almost always stay at the Grand Hyatt when in Melbourne for work trips. The location can't be beat and the service quality is consistent. The rooms are well-equipped and super spacious.
Clive
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great property in good location.
Monica
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were amazing and rooms very clean. Great location close to theatres
Michael
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice hotel
Corrie
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent..definitely will be back♥️
Cara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

False advertising, not soundproof and rather dusty. Service was amazing, amenities were great, room was clean to the eye from afar, but absolutely covered in dust. Room was advertised as soundproof on expedia, we could clearly hear children next door most pf the evening which drastically impacted the reason we booked the room in the first place.
Read More
Heavenly
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room, breakfast was great! Staff were amazing.
Number of reviews per page
20
40