Grand Hyatt Melbourne

Hotels
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9.1
/10
Exceptional
1,028 reviews

What Guests Say About Their Stay

S***n

9.4
/ 10
Well-positioned if you want to stay close to Flinders St station, visit the ACMI, and walkable to stops in the free tram zone. Car rental is also available within the hotel facilities, so it was easy for us to leave our luggage at the concierge, rent a car for the GOR and return to stay at the hotel again.

Cindya N.

9.4
/ 10
We arrived early, and they kindly gave us an early check-in with the best city view!

Simon

10.0
/ 10
The staff were very helpful and made my brief stay trouble free and pleasant.

Jarrod

10.0
/ 10
The Grand is an excellent option for someone wanting a safe but elegant property in the Eastern end of Melbourne's CBD.

Xiuhui Junie

10.0
/ 10
The service at the Grand Hyatt was exceptional, from the warm welcome at reception to the incredibly helpful bell desk. I felt genuinely valued throughout my stay, and the top-notch amenities really added to the experience. It is a fantastic hotel that makes you feel right at home in the heart of Melbourne.
In the Area
See Map
123 Collins Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Grand Hyatt Melbourne is a hotel is located at Melbourne CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Melbourne

123 Collins Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Lobby Grand Hyatt Melbourne
Lobby 2 Grand Hyatt Melbourne

Discover More About Grand Hyatt Melbourne

General


Near Melbourne Arts Centre

Location


With a stay at Grand Hyatt Melbourne, you'll be centrally located in Melbourne, steps from Collins Street and Regent Theatre. This family-friendly hotel is 0.5 mi (0.8 km) from Bourke Street Mall and 0.5 mi (0.8 km) from Princess Theatre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Collins Street - 0.1 km / 0.1 mi
Flinders Lane - 0.2 km / 0.1 mi
Regent Theatre - 0.2 km / 0.1 mi
Fed Square - 0.3 km / 0.2 mi
Forum Theatre - 0.3 km / 0.2 mi
Melbourne Town Hall - 0.4 km / 0.3 mi
QV Centre - 0.5 km / 0.3 mi
Her Majesty's Theatre - 0.6 km / 0.3 mi
Bourke Street Mall - 0.6 km / 0.4 mi
Emporium Melbourne - 0.7 km / 0.4 mi
Parliament House of Victoria - 0.7 km / 0.4 mi
Princess Theatre - 0.7 km / 0.5 mi
Southbank Promenade - 0.8 km / 0.5 mi
RMIT University - 0.8 km / 0.5 mi
Hamer Hall - 0.8 km / 0.5 mi

The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 22.2 km / 13.8 mi
Melbourne Airport (MEL) - 29.2 km / 18.1 mi
Avalon Airport (AVV) - 56.8 km / 35.3 mi

The preferred airport for Grand Hyatt Melbourne is Melbourne Airport (MEL).

Renovations


The following facilities or services will be unavailable from April 10 2026 to April 30 2027 (dates subject to change):

  • Fitness facilities
  • Meeting facilities
  • Tennis courts
The property will be renovating from April 20 2026 to April 30 2027 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Meeting facilities
  • Hot tub
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include complimentary wired internet access, limo/town car service, and a computer station.

Dining


Stop by Collins Kitchen for lunch, dinner, or brunch, where this restaurant specializes in local cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 546 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 55-inch LCD televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers.

All facilities in Grand Hyatt Melbourne

Functional Hall Grand Hyatt Melbourne
Functional Hall
Common Space Grand Hyatt Melbourne
Common Space
Lobby Grand Hyatt Melbourne
Lobby
Accommodation Services Grand Hyatt Melbourne
Accommodation Services
Exterior Grand Hyatt Melbourne
Exterior

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Spa
  • Fitness center
  • Shops

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible path of travel

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Fireplace in lobby
  • Reception hall

Business Facilities

  • Meeting rooms
  • Computer station

Nearby Facilities

  • Gift shop
  • Shops

Family-friendly Facilities

  • Children games

Food and Drinks

  • Breakfast

Accommodation Policy & General Information in Grand Hyatt Melbourne

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Melbourne
546
Number of floors in Grand Hyatt Melbourne
33
Another facilities in Grand Hyatt Melbourne
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Luggage storage

Frequently asked question in Grand Hyatt Melbourne

What are available facilities at Grand Hyatt Melbourne?
There are top facilites at Grand Hyatt Melbourne such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Melbourne?
The standard check-in time at Grand Hyatt Melbourne is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Grand Hyatt Melbourne provide breakfast?
Yes, Grand Hyatt Melbourne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Grand Hyatt Melbourne have?
Grand Hyatt Melbourne is a 5.0-star hotel.
How many floors does Grand Hyatt Melbourne have?
Grand Hyatt Melbourne has 33 floors.
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More Reviews from Other Guests in Grand Hyatt Melbourne

Overall Ratings & Reviews Grand Hyatt Melbourne

Traveloka (26)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Melbourne

Number of reviews per page
20
40
Top reviews
Dustin
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Buffet breakfast was incredible. Diverse options, attentive staff.
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Have been staying at this hotel since 1995 - and it is like a home away from home
Kem
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Long time returning guest to this hotel and notice the Customer Service has dropped tremendously. Disappointed with the room check-in and the poor excuses on the Wifi performance considering this is a 5 star hotel.
Toshiaki
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

とても良かったです
Geetanjali
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All in all an okay experience about staying in Grand Hyatt Melbourne…. First of all the room was really small and the bed didn’t look like a king bed, the water pressure was really low for the sink and toilet flush, the mattress was very uncomfortable to sleep on so couldn’t enjoy our relaxing stay which was the reason we friends decided to book over. The good part was the breakfast it had really good variety and taste and was really sumptuous. Also they gave us late check out option because of the goof up done for the spa availability!
Read More
Simon
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were very helpful and made my brief stay trouble free and pleasant.
Julian
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice hotel
Richard
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location
Stephen
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Basin did not drain properly Somewhat noisy plumbing
Cory
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

You do not need a review to book Grand Hyatt. Its amazing
Bianca
icon-
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were ok but mostly not engaged with customers.
darren
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel
Simon
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Dressing gowns old
Jarrod
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Grand is an excellent option for someone wanting a safe but elegant property in the Eastern end of Melbourne's CBD.
Xiuhui Junie
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The service at the Grand Hyatt was exceptional, from the warm welcome at reception to the incredibly helpful bell desk. I felt genuinely valued throughout my stay, and the top-notch amenities really added to the experience. It is a fantastic hotel that makes you feel right at home in the heart of Melbourne.
Douglas
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We can't fault the hotel and especially the rooms with river view. We always stay when in Melbourne. Staff are excellent. The location is extremely convenient. However this time we were disappointed with our dinner in the Collins restaurant. My husband had pork belly skewers and then duck which were both undercooked and tough. I had oysters and kingfish and these were fine.
Read More
Leonard
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Certain facilities were reduced due to maintenance.
Kathryn
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

always love staying at the Hyatt. Great location, staff, food and venue.
Matthew
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The standout are the staff and Collins place breakfast. Rooms were loud as you could hear others in their rooms and bathrooms. Very warm room and aircon don’t seem to work. Could hear lifts move up and down despite being a few rooms away. Bed was comfortable.
Bin
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent room condition, 5-star quality. Location is excellent.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Grand Hyatt Melbourne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Grand Hyatt Melbourne

Traveloka (26)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Melbourne

Number of reviews per page
20
40
Top reviews
Dustin
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Buffet breakfast was incredible. Diverse options, attentive staff.
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Have been staying at this hotel since 1995 - and it is like a home away from home
Kem
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Long time returning guest to this hotel and notice the Customer Service has dropped tremendously. Disappointed with the room check-in and the poor excuses on the Wifi performance considering this is a 5 star hotel.
Toshiaki
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

とても良かったです
Geetanjali
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All in all an okay experience about staying in Grand Hyatt Melbourne…. First of all the room was really small and the bed didn’t look like a king bed, the water pressure was really low for the sink and toilet flush, the mattress was very uncomfortable to sleep on so couldn’t enjoy our relaxing stay which was the reason we friends decided to book over. The good part was the breakfast it had really good variety and taste and was really sumptuous. Also they gave us late check out option because of the goof up done for the spa availability!
Read More
Simon
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were very helpful and made my brief stay trouble free and pleasant.
Julian
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice hotel
Richard
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location
Stephen
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Basin did not drain properly Somewhat noisy plumbing
Cory
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

You do not need a review to book Grand Hyatt. Its amazing
Bianca
icon-
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were ok but mostly not engaged with customers.
darren
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel
Simon
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Dressing gowns old
Jarrod
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Grand is an excellent option for someone wanting a safe but elegant property in the Eastern end of Melbourne's CBD.
Xiuhui Junie
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The service at the Grand Hyatt was exceptional, from the warm welcome at reception to the incredibly helpful bell desk. I felt genuinely valued throughout my stay, and the top-notch amenities really added to the experience. It is a fantastic hotel that makes you feel right at home in the heart of Melbourne.
Douglas
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We can't fault the hotel and especially the rooms with river view. We always stay when in Melbourne. Staff are excellent. The location is extremely convenient. However this time we were disappointed with our dinner in the Collins restaurant. My husband had pork belly skewers and then duck which were both undercooked and tough. I had oysters and kingfish and these were fine.
Read More
Leonard
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Certain facilities were reduced due to maintenance.
Kathryn
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

always love staying at the Hyatt. Great location, staff, food and venue.
Matthew
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The standout are the staff and Collins place breakfast. Rooms were loud as you could hear others in their rooms and bathrooms. Very warm room and aircon don’t seem to work. Could hear lifts move up and down despite being a few rooms away. Bed was comfortable.
Bin
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent room condition, 5-star quality. Location is excellent.
Number of reviews per page
20
40