Milano Serviced Apartments

Staff were very helpful. Apartment was clean

Clean rooms. Great staff

Fantastic location and great services

Reception is very slow

Clean room, friendly staff on check in. Great amenities and room sizes

Great location. Room needs a refurbish. Very clean, but rim of toilet needed cleaning. This is an easy area to forget to clean, but for thorough hygiene, the entire toilet needs to be cleaned. Other than this (which is easily fixed with proper training) my stay was excellent.

Good location but room could do with a real freshen up and one of the power sockets was hanging out of the wall next to the where my children were sleeping which was super unsafe.

I really missed the parking system in this apartment when booking, but close to our trip I tried to communicate with the property by email. Unfortunately, nobody answered. So, we were in total dark before check in. Front desk was not helpful at all and again given wrong information about where to park. We stayed six nights and seven days including check in and out without any cleaning. There is a big question that how it's a serviced apartments??? Overall, we were not really enjoyed the property.

Parking and information regarding parking as we arrived to find out there was none available and had to find our own with no help from administration. Strong aromatic odour in the room No tv remote in bedroom

Room was ok. Staff were rude

Room was not properly cleaned Tab handles & showers handles was broken Mattress need to improve was very poor quality

The appartments are in need of significant detailed cleaning and maintenance to be brought back to a reasonable standard

Smelly room, crusty carpet, not very warm staff. Amazing location, great value for money since this was cheap.

Nice room, on site secure parking. Very close to cbd.

Courteous and helpful staff

No space in front of the hotel to park your car for a convenient check in. Blinds in the bedroom were broken so the sunlight was impossible to keep out in the mornings. Had to wait over 10 minutes for an elevator to leave. Aircon fan was loose and rattling when it was switched on, couldnt hear the tv or sleep if it was turned on. The balcony was covered in spider webs and dust and the furniture on the blacony was rusty.

Central location, close to public transport, adjacent to grocery shops

Room was clean and tudy and it had everything we needed

Secure parking next to apartments for $28 per night. Close for shopping and restaurants. Nice apartment, clean and tidy. Good to have to pool and gym aswel.

Filthy and unkept!