Courtyard by Marriott Waterloo St. Jacobs

Hotels
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9.0
/10
Exceptional
1,002 reviews

What Guests Say About Their Stay

Lina

10.0
/ 10
The staff was excellent clean rooms lots of options loved the cafe! Great stay!!

Cristina

10.0
/ 10
Booked the suite with king bed and hot tub/fireplace as a surprise for my man to unwind. His favourite was the hot tub, the water was perfect, the jets, cleanliness top tier and the fireplace! Amazing ambiance to unwind with my partner after a long day. The staff was great and swift at checking in/out. 100% recommend! Affordable as well! Will be coming back again soon!

Brenda

10.0
/ 10
This is a terrific hotel, great staff and convenient for our visits to the area
In the Area
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50 Benjamin Rd, Regional Municipality of Waterloo, Ontario, Canada, N2V2J9

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Courtyard by Marriott Waterloo St. Jacobs is located in area / city Regional Municipality of Waterloo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Courtyard by Marriott Waterloo St. Jacobs

50 Benjamin Rd, Regional Municipality of Waterloo, Ontario, Canada, N2V2J9
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Lobby Courtyard by Marriott Waterloo St. Jacobs
Lobby 2 Courtyard by Marriott Waterloo St. Jacobs

Discover More About Courtyard by Marriott Waterloo St. Jacobs

General


Near St Jacobs Farmers Market

Location


When you stay at Courtyard by Marriott Waterloo St. Jacobs in Township of Woolwich, you'll be in the historical district, within a 5-minute drive of St Jacobs Farmers Market and University of Waterloo. This hotel is 14.8 mi (23.9 km) from Elora Gorge Conservation Area and 0.1 mi (0.1 km) from St. Jacobs Country Playhouse.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

St. Jacobs Country Playhouse - 0.1 km / 0.1 mi
St. Jacobs Outlets - 0.3 km / 0.2 mi
St. Jacobs Market District Visitor Information Centre - 0.4 km / 0.3 mi
St Jacobs Farmers Market - 0.5 km / 0.3 mi
Waterloo Central Railway - 0.7 km / 0.4 mi
Max's Golf Centre - 1.3 km / 0.8 mi
University of Waterloo - 2.8 km / 1.7 mi
David Johnston Research and Technology Park - 2.8 km / 1.7 mi
City of Waterloo Museum - 3.4 km / 2.1 mi
Conestoga Mall - 3.5 km / 2.2 mi
Laurel Creek Conservation Area - 3.5 km / 2.2 mi
Brubacher House Museum - 4.4 km / 2.7 mi
Wilfrid Laurier University - 4.4 km / 2.7 mi
Earth Sciences Museum - 4.6 km / 2.8 mi
University of Waterloo Stratford Campus - 4.7 km / 2.9 mi

The preferred airport for Courtyard by Marriott Waterloo St. Jacobs is Kitchener, ON (YKF-Region of Waterloo Intl.) - 22.5 km / 14 mi

Renovations


The property will be renovating from July 27 2026 to July 27 2026 (completion date subject to change). The following areas are affected:

  • Guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Facilities


Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Business Facilities


Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Township of Woolwich? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Dining


You can enjoy a meal at The Bistro serving the guests of Courtyard by Marriott Waterloo St. Jacobs, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 118 guestrooms featuring microwaves and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.

All facilities in Courtyard by Marriott Waterloo St. Jacobs

Swimming Pool Courtyard by Marriott Waterloo St. Jacobs
Swimming Pool
Fitness Center Courtyard by Marriott Waterloo St. Jacobs
Fitness Center
Functional Hall Courtyard by Marriott Waterloo St. Jacobs
Functional Hall
Lobby Courtyard by Marriott Waterloo St. Jacobs
Lobby
Exterior Courtyard by Marriott Waterloo St. Jacobs
Exterior

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Business center

Things to Do

  • Romantic proposal packages
  • TV lounge
  • Garden

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

General

  • Fireplace in lobby
  • Banquet
  • Parking

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Sports and Recreations

  • Banana boat
  • Fitness center
  • Canoeing

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Grocery
  • ATM/Banking

Transportation

  • Bus/truck parking

Accommodation Policy & General Information in Courtyard by Marriott Waterloo St. Jacobs

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Fee for to-go breakfast: approximately CAD 8.00 to 10.00 per person
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 89.50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Contactless check-out is available, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available, Cashless transactions are available, Car recommended, Green Key Global

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Courtyard by Marriott Waterloo St. Jacobs
118
Number of floors in Courtyard by Marriott Waterloo St. Jacobs
3
Another facilities in Courtyard by Marriott Waterloo St. Jacobs
Braille or raised signage, Accessibility equipment, Accessible parking, Wheelchair accessible, Accessible bathroom

Frequently asked question in Courtyard by Marriott Waterloo St. Jacobs

What are available facilities at Courtyard by Marriott Waterloo St. Jacobs?
There are top facilites at Courtyard by Marriott Waterloo St. Jacobs such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Courtyard by Marriott Waterloo St. Jacobs?
The standard check-in time at Courtyard by Marriott Waterloo St. Jacobs is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Courtyard by Marriott Waterloo St. Jacobs provide breakfast?
Yes, Courtyard by Marriott Waterloo St. Jacobs provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Courtyard by Marriott Waterloo St. Jacobs?
Courtyard by Marriott Waterloo St. Jacobs is a 3.0-star hotel.
How many floors does Courtyard by Marriott Waterloo St. Jacobs have?
Courtyard by Marriott Waterloo St. Jacobs has 3 floors.
See All

More Reviews from Other Guests in Courtyard by Marriott Waterloo St. Jacobs

9.0
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Courtyard by Marriott Waterloo St. Jacobs

Number of reviews per page
20
40
Top reviews
Melissa
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Concierge very accommodating
Jessica
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent staff at the front desk and the cafe..very impressed!
Randall
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nothing to share
Lina
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was excellent clean rooms lots of options loved the cafe! Great stay!!
Lisa
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not many options on the breakfast menu. Good clean room. Beds were comfy and I liked the linens and pillows.
Jay
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room and bathroom were generally clean, but it was noticeable that the floors hadn’t been vacuumed before I checked in, and they still hadn’t been done the next day. The hotel used to maintain a much higher standard, so this was a bit disappointing compared to previous stays.
Glen Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Older hotel but refurbished nicely. Everyone was pleasant. Most modern properties have some form of breakfast included. This one does not.
Sarah
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in time at 3pm, shuttle was picking everyone up for the wedding at 330. We tried to check in early and no rooms were available - understandable, so we were told to come back at 3 to check in before we go. We went back at 3:10 after getting ready for the wedding in the bathroom, still no rooms available any time soon… had to check in after the wedding at 130am. We were in the room only to sleep, and bothered that there were no rooms available even after check-in time. They weren’t able to help with any discount or anything so we spent $250 to check in at 130am
Read More
Kathleen
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I found this hotel to be clean and staff were friendly and professional. The rooms amenities were good - especially the water pressure in the shower. Only draw back was it needs a really detailed cleaning - shower head had calcium build up, corners show dirt, and there were cobwebs at the top of the bathroom walls. It was clean, just needed a deep spring cleaning.
Read More
Steven
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My experience with this Courtyard and Expedia was disappointing. Upon arrival, we were not provided with the room type we booked. More concerningly, we found a used bar of soap in the bathroom, which raised serious questions about the room’s cleanliness and whether it had been properly serviced. When we requested compensation for these issues, the hotel staff claimed they were unable to assist because the booking was made through Expedia. It seems that when booking through a third party, the hotel abdicates responsibility for service failures, leaving the guest to mediate between the two.
Read More
Cristina
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Booked the suite with king bed and hot tub/fireplace as a surprise for my man to unwind. His favourite was the hot tub, the water was perfect, the jets, cleanliness top tier and the fireplace! Amazing ambiance to unwind with my partner after a long day. The staff was great and swift at checking in/out. 100% recommend! Affordable as well! Will be coming back again soon!
Read More
Brenda
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is a terrific hotel, great staff and convenient for our visits to the area
Ken
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean facility and good staff. Very helpful housekeeping staff especially
Aimee
icon-Business Family
Business Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Unable to use tub due to extreme mold and rust. Any attention brought to this resulted in gaslighting, while other guests were refunded for the same issue? Marriot should be ashamed. Its worth mentioning that it was impossible to get someone to attend to the room for service, and the elevator is on its last legs. The doors often opened while misaligned with the floor, which was terrifying.
Read More
Jennifer
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms were comfortable. Thee was no breakfast included. There was a strong floral smell upon entering the hotel but once past the lobby it was gone.
Paul
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room, comfy bed
STEFAN
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is an excellent property. I was hoping for a bit more from the bistro, but the room was fantastic - clean and comfortable. The staff were all very friendly, including the bistro team.
Mara
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice stay
Leah
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very clean, nice, comfortable.
Magdalena
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great hotel! Clean rooms and comfortable beds!
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Courtyard by Marriott Waterloo St. Jacobs

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
9.0
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Courtyard by Marriott Waterloo St. Jacobs

Number of reviews per page
20
40
Top reviews
Melissa
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Concierge very accommodating
Jessica
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent staff at the front desk and the cafe..very impressed!
Randall
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nothing to share
Lina
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was excellent clean rooms lots of options loved the cafe! Great stay!!
Lisa
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not many options on the breakfast menu. Good clean room. Beds were comfy and I liked the linens and pillows.
Jay
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room and bathroom were generally clean, but it was noticeable that the floors hadn’t been vacuumed before I checked in, and they still hadn’t been done the next day. The hotel used to maintain a much higher standard, so this was a bit disappointing compared to previous stays.
Glen Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Older hotel but refurbished nicely. Everyone was pleasant. Most modern properties have some form of breakfast included. This one does not.
Sarah
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in time at 3pm, shuttle was picking everyone up for the wedding at 330. We tried to check in early and no rooms were available - understandable, so we were told to come back at 3 to check in before we go. We went back at 3:10 after getting ready for the wedding in the bathroom, still no rooms available any time soon… had to check in after the wedding at 130am. We were in the room only to sleep, and bothered that there were no rooms available even after check-in time. They weren’t able to help with any discount or anything so we spent $250 to check in at 130am
Read More
Kathleen
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I found this hotel to be clean and staff were friendly and professional. The rooms amenities were good - especially the water pressure in the shower. Only draw back was it needs a really detailed cleaning - shower head had calcium build up, corners show dirt, and there were cobwebs at the top of the bathroom walls. It was clean, just needed a deep spring cleaning.
Read More
Steven
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My experience with this Courtyard and Expedia was disappointing. Upon arrival, we were not provided with the room type we booked. More concerningly, we found a used bar of soap in the bathroom, which raised serious questions about the room’s cleanliness and whether it had been properly serviced. When we requested compensation for these issues, the hotel staff claimed they were unable to assist because the booking was made through Expedia. It seems that when booking through a third party, the hotel abdicates responsibility for service failures, leaving the guest to mediate between the two.
Read More
Cristina
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Booked the suite with king bed and hot tub/fireplace as a surprise for my man to unwind. His favourite was the hot tub, the water was perfect, the jets, cleanliness top tier and the fireplace! Amazing ambiance to unwind with my partner after a long day. The staff was great and swift at checking in/out. 100% recommend! Affordable as well! Will be coming back again soon!
Read More
Brenda
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is a terrific hotel, great staff and convenient for our visits to the area
Ken
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean facility and good staff. Very helpful housekeeping staff especially
Aimee
icon-Business Family
Business Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Unable to use tub due to extreme mold and rust. Any attention brought to this resulted in gaslighting, while other guests were refunded for the same issue? Marriot should be ashamed. Its worth mentioning that it was impossible to get someone to attend to the room for service, and the elevator is on its last legs. The doors often opened while misaligned with the floor, which was terrifying.
Read More
Jennifer
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms were comfortable. Thee was no breakfast included. There was a strong floral smell upon entering the hotel but once past the lobby it was gone.
Paul
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room, comfy bed
STEFAN
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is an excellent property. I was hoping for a bit more from the bistro, but the room was fantastic - clean and comfortable. The staff were all very friendly, including the bistro team.
Mara
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice stay
Leah
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very clean, nice, comfortable.
Magdalena
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great hotel! Clean rooms and comfortable beds!
Number of reviews per page
20
40