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Courtyard by Marriott Waterloo St. Jacobs

Hotels
Finding rooms for you...
9.0
/10
Exceptional
1,003 reviews

What Guests Say About Their Stay

Gaetan Jean-Robert

10.0
/ 10
My best stay so far in the Waterloo area. Many other options in the same price range are clearly not as good.

Lina

10.0
/ 10
The staff was excellent clean rooms lots of options loved the cafe! Great stay!!

Cristina

10.0
/ 10
Booked the suite with king bed and hot tub/fireplace as a surprise for my man to unwind. His favourite was the hot tub, the water was perfect, the jets, cleanliness top tier and the fireplace! Amazing ambiance to unwind with my partner after a long day. The staff was great and swift at checking in/out. 100% recommend! Affordable as well! Will be coming back again soon!
In the Area
See Map
50 Benjamin Road East, Regional Municipality of Waterloo, Ontario, Canada, N2V 2J9

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Courtyard by Marriott Waterloo St. Jacobs is located in area / city Regional Municipality of Waterloo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around Courtyard by Marriott Waterloo St. Jacobs

50 Benjamin Road East, Regional Municipality of Waterloo, Ontario, Canada, N2V 2J9
Discover More Places
Lobby Courtyard by Marriott Waterloo St. Jacobs
Lobby 2 Courtyard by Marriott Waterloo St. Jacobs

Discover More About Courtyard by Marriott Waterloo St. Jacobs

Location


Courtyard by Marriott Waterloo St. Jacobs is located in area / city Regional Municipality of Waterloo.

About Courtyard by Marriott Waterloo St. Jacobs

From business event to corporate gathering, Courtyard by Marriott Waterloo St. Jacobs provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Courtyard by Marriott Waterloo St. Jacobs welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Courtyard by Marriott Waterloo St. Jacobs is a hotel with great comfort and excellent service according to most hotel's guests.

Courtyard by Marriott Waterloo St. Jacobs is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Courtyard by Marriott Waterloo St. Jacobs

Swimming Pool Courtyard by Marriott Waterloo St. Jacobs
Swimming Pool
Entertainment Facility Courtyard by Marriott Waterloo St. Jacobs
Entertainment Facility
Functional Hall Courtyard by Marriott Waterloo St. Jacobs
Functional Hall
Common Space Courtyard by Marriott Waterloo St. Jacobs
Common Space
Lobby Courtyard by Marriott Waterloo St. Jacobs
Lobby

Hotel Services

  • Multilingual staff
  • Express check-in
  • 24-hour Receptionist
  • Express check-out

Transportation

  • Car rental
  • Security

Public Facilities

  • Coffee shop
  • Safety deposit box

General

  • Non-smoking room

Accessibilty

  • Disabled access friendly

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Courtyard by Marriott Waterloo St. Jacobs

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at Courtyard by Marriott Waterloo St. Jacobs
100
Number of floors in Courtyard by Marriott Waterloo St. Jacobs
3
Another facilities in Courtyard by Marriott Waterloo St. Jacobs
Multilingual staff, Express check-in, 24-hour Receptionist, Express check-out, Car rental

Frequently asked question in Courtyard by Marriott Waterloo St. Jacobs

What are available facilities at Courtyard by Marriott Waterloo St. Jacobs?
There are top facilites at Courtyard by Marriott Waterloo St. Jacobs such as Restaurant, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Courtyard by Marriott Waterloo St. Jacobs?
The standard check-in time at Courtyard by Marriott Waterloo St. Jacobs is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
How many stars does Courtyard by Marriott Waterloo St. Jacobs have?
Courtyard by Marriott Waterloo St. Jacobs is a 0.0-star hotel.
How many floors does Courtyard by Marriott Waterloo St. Jacobs have?
Courtyard by Marriott Waterloo St. Jacobs has 3 floors.
How many rooms does Courtyard by Marriott Waterloo St. Jacobs have?
Courtyard by Marriott Waterloo St. Jacobs has 100 rooms in total.
See All

More Reviews from Other Guests in Courtyard by Marriott Waterloo St. Jacobs

Overall Ratings & Reviews Courtyard by Marriott Waterloo St. Jacobs

Other sources (1,003)
9.0
Exceptional
From 1,003 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Courtyard by Marriott Waterloo St. Jacobs

Number of reviews per page
20
40
Top reviews
William
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Close to downtown.
Gaetan Jean-Robert
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My best stay so far in the Waterloo area. Many other options in the same price range are clearly not as good.
Melissa
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Concierge very accommodating
Jessica
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent staff at the front desk and the cafe..very impressed!
Randall
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nothing to share
Lina
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was excellent clean rooms lots of options loved the cafe! Great stay!!
Lisa
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Not many options on the breakfast menu. Good clean room. Beds were comfy and I liked the linens and pillows.
Jay
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room and bathroom were generally clean, but it was noticeable that the floors hadn’t been vacuumed before I checked in, and they still hadn’t been done the next day. The hotel used to maintain a much higher standard, so this was a bit disappointing compared to previous stays.
Glen Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Older hotel but refurbished nicely. Everyone was pleasant. Most modern properties have some form of breakfast included. This one does not.
Sarah
icon-Family
Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Check in time at 3pm, shuttle was picking everyone up for the wedding at 330. We tried to check in early and no rooms were available - understandable, so we were told to come back at 3 to check in before we go. We went back at 3:10 after getting ready for the wedding in the bathroom, still no rooms available any time soon… had to check in after the wedding at 130am. We were in the room only to sleep, and bothered that there were no rooms available even after check-in time. They weren’t able to help with any discount or anything so we spent $250 to check in at 130am
Read More
Kathleen
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I found this hotel to be clean and staff were friendly and professional. The rooms amenities were good - especially the water pressure in the shower. Only draw back was it needs a really detailed cleaning - shower head had calcium build up, corners show dirt, and there were cobwebs at the top of the bathroom walls. It was clean, just needed a deep spring cleaning.
Read More
Steven
icon-Family
Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My experience with this Courtyard and Expedia was disappointing. Upon arrival, we were not provided with the room type we booked. More concerningly, we found a used bar of soap in the bathroom, which raised serious questions about the room’s cleanliness and whether it had been properly serviced. When we requested compensation for these issues, the hotel staff claimed they were unable to assist because the booking was made through Expedia. It seems that when booking through a third party, the hotel abdicates responsibility for service failures, leaving the guest to mediate between the two.
Read More
Cristina
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Booked the suite with king bed and hot tub/fireplace as a surprise for my man to unwind. His favourite was the hot tub, the water was perfect, the jets, cleanliness top tier and the fireplace! Amazing ambiance to unwind with my partner after a long day. The staff was great and swift at checking in/out. 100% recommend! Affordable as well! Will be coming back again soon!
Read More
Brenda
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is a terrific hotel, great staff and convenient for our visits to the area
Ken
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean facility and good staff. Very helpful housekeeping staff especially
Aimee
icon-Business Family
Business Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Unable to use tub due to extreme mold and rust. Any attention brought to this resulted in gaslighting, while other guests were refunded for the same issue? Marriot should be ashamed. Its worth mentioning that it was impossible to get someone to attend to the room for service, and the elevator is on its last legs. The doors often opened while misaligned with the floor, which was terrifying.
Read More
Jennifer
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The rooms were comfortable. Thee was no breakfast included. There was a strong floral smell upon entering the hotel but once past the lobby it was gone.
Paul
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room, comfy bed
STEFAN
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is an excellent property. I was hoping for a bit more from the bistro, but the room was fantastic - clean and comfortable. The staff were all very friendly, including the bistro team.
Mara
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice stay
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Courtyard by Marriott Waterloo St. Jacobs

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Courtyard by Marriott Waterloo St. Jacobs

Other sources (1,003)
9.0
Exceptional
From 1,003 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Courtyard by Marriott Waterloo St. Jacobs

Number of reviews per page
20
40
Top reviews
William
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Close to downtown.
Gaetan Jean-Robert
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My best stay so far in the Waterloo area. Many other options in the same price range are clearly not as good.
Melissa
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Concierge very accommodating
Jessica
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent staff at the front desk and the cafe..very impressed!
Randall
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nothing to share
Lina
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was excellent clean rooms lots of options loved the cafe! Great stay!!
Lisa
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Not many options on the breakfast menu. Good clean room. Beds were comfy and I liked the linens and pillows.
Jay
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room and bathroom were generally clean, but it was noticeable that the floors hadn’t been vacuumed before I checked in, and they still hadn’t been done the next day. The hotel used to maintain a much higher standard, so this was a bit disappointing compared to previous stays.
Glen Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Older hotel but refurbished nicely. Everyone was pleasant. Most modern properties have some form of breakfast included. This one does not.
Sarah
icon-Family
Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Check in time at 3pm, shuttle was picking everyone up for the wedding at 330. We tried to check in early and no rooms were available - understandable, so we were told to come back at 3 to check in before we go. We went back at 3:10 after getting ready for the wedding in the bathroom, still no rooms available any time soon… had to check in after the wedding at 130am. We were in the room only to sleep, and bothered that there were no rooms available even after check-in time. They weren’t able to help with any discount or anything so we spent $250 to check in at 130am
Read More
Kathleen
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I found this hotel to be clean and staff were friendly and professional. The rooms amenities were good - especially the water pressure in the shower. Only draw back was it needs a really detailed cleaning - shower head had calcium build up, corners show dirt, and there were cobwebs at the top of the bathroom walls. It was clean, just needed a deep spring cleaning.
Read More
Steven
icon-Family
Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My experience with this Courtyard and Expedia was disappointing. Upon arrival, we were not provided with the room type we booked. More concerningly, we found a used bar of soap in the bathroom, which raised serious questions about the room’s cleanliness and whether it had been properly serviced. When we requested compensation for these issues, the hotel staff claimed they were unable to assist because the booking was made through Expedia. It seems that when booking through a third party, the hotel abdicates responsibility for service failures, leaving the guest to mediate between the two.
Read More
Cristina
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Booked the suite with king bed and hot tub/fireplace as a surprise for my man to unwind. His favourite was the hot tub, the water was perfect, the jets, cleanliness top tier and the fireplace! Amazing ambiance to unwind with my partner after a long day. The staff was great and swift at checking in/out. 100% recommend! Affordable as well! Will be coming back again soon!
Read More
Brenda
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is a terrific hotel, great staff and convenient for our visits to the area
Ken
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean facility and good staff. Very helpful housekeeping staff especially
Aimee
icon-Business Family
Business Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Unable to use tub due to extreme mold and rust. Any attention brought to this resulted in gaslighting, while other guests were refunded for the same issue? Marriot should be ashamed. Its worth mentioning that it was impossible to get someone to attend to the room for service, and the elevator is on its last legs. The doors often opened while misaligned with the floor, which was terrifying.
Read More
Jennifer
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The rooms were comfortable. Thee was no breakfast included. There was a strong floral smell upon entering the hotel but once past the lobby it was gone.
Paul
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room, comfy bed
STEFAN
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is an excellent property. I was hoping for a bit more from the bistro, but the room was fantastic - clean and comfortable. The staff were all very friendly, including the bistro team.
Mara
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice stay
Number of reviews per page
20
40