Sheraton Centre Toronto Hotel

Hotels
9.2
/10
Exceptional
2,646 reviews

What Guests Say About Their Stay

Steve

10.0
/ 10
while we felt our stay was excellent . there are a couple things that werent great . the pool was too cold . we have stayed in a hotel before that had the indoor outdoor option and the poolthe television in the room also had a mind of its own. it boasted a streaming option that worked very poorly. we didn't complain we dealt with it .

SCOTT

10.0
/ 10
The bed was incredibly comfortable! The room was very clean! However it did cost me $42 for 2 coffee w cream, and 2 small bowls of fruit salad. Felt that was excessive Staff was very nice, super helpful!

Deborah

10.0
/ 10
It was great to include breakfast with our room. It was reasonably price, plentiful and delicious. Pool was so much fun even with the cold weather, half indoor and half outdoor pool. Gym had everything, very large and lots of equipment. Staff outstanding. Extremely generous and thoughtful. Great location!!!
In the Area
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123 Queen St W, Toronto, Ontario, Canada, M5H2M9

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sheraton Centre Toronto Hotel is a hotel is located at Toronto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Centre Toronto Hotel

123 Queen St W, Toronto, Ontario, Canada, M5H2M9
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Discover More About Sheraton Centre Toronto Hotel

General


Near Four Seasons Centre

Location


With a stay at Sheraton Centre Toronto Hotel, you'll be centrally located in Toronto, steps from Nathan Phillips Square and within a 10-minute walk of CF Toronto Eaton Centre. This family-friendly hotel is 0.7 mi (1 km) from Ed Mirvish Theatre and 0.7 mi (1.1 km) from Metro Toronto Convention Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

The Path - 0.1 km / 0.1 mi
PATH Underground Shopping Mall - 0.1 km / 0.1 mi
Four Seasons Centre - 0.1 km / 0.1 mi
Nathan Phillips Square - 0.1 km / 0.1 mi
Queen Street West - 0.3 km / 0.2 mi
Toronto City Hall - 0.4 km / 0.3 mi
Toronto-Dominion Centre - 0.4 km / 0.3 mi
CF Toronto Eaton Centre - 0.5 km / 0.3 mi
Downtown Yonge - 0.5 km / 0.3 mi
Elgin and Winter Garden Theatres - 0.5 km / 0.3 mi
Roy Thomson Hall - 0.7 km / 0.4 mi
Royal Alexandra Theatre - 0.7 km / 0.4 mi
Massey Hall - 0.7 km / 0.4 mi
Ed Mirvish Theatre - 0.7 km / 0.5 mi
Yonge-Dundas Square - 0.8 km / 0.5 mi

The nearest airports are:
Billy Bishop Toronto City Airport (YTZ) - 3.4 km / 2.1 mi
Toronto Pearson Intl. Airport (YYZ) - 27.6 km / 17.2 mi

Facilities


Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. Planning an event in Toronto? This hotel has 5383 square feet (500 square meters) of space consisting of conference space and 60 meeting rooms. A bus station shuttle is available for a surcharge.

Dining


Grab a bite at 43 Down, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 1372 air-conditioned rooms featuring iPod docking stations. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Sheraton Centre Toronto Hotel

Bar, Cafe and Lounge Sheraton Centre Toronto Hotel
Bar, Cafe and Lounge
Swimming Pool Sheraton Centre Toronto Hotel
Swimming Pool
Entertainment Facility Sheraton Centre Toronto Hotel
Entertainment Facility
Fitness Center Sheraton Centre Toronto Hotel
Fitness Center
Functional Hall Sheraton Centre Toronto Hotel
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Outdoor pool
  • Indoor pool
  • TV lounge
  • Garden
  • Fitness center
  • Sauna
  • Pool sun loungers

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Transportation

  • Bus/truck parking
  • Secure parking
  • Access to bus station
  • Valet parking

General

  • Banquet
  • Ballroom
  • Reception hall
  • Terrace

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly
  • Accessible path of travel

Nearby Facilities

  • Gift shop
  • Grocery
  • ATM/Banking

Food and Drinks

  • Vegetarian meal
  • Breakfast

Family-friendly Facilities

  • Kids club

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sheraton Centre Toronto Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 11:00

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 73.45 per day (in/out privileges)
  • Pet fee: CAD 50 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Contactless check-out is available, LGBTQIA+ friendly, Parking height restrictions apply, Cashless transactions are available, Car recommended, Contactless check-in is available, Essential workers only - NO, Property does not offer onsite COVID-19 testing, Green Key Global

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Centre Toronto Hotel
1372
Number of floors in Sheraton Centre Toronto Hotel
43
Another facilities in Sheraton Centre Toronto Hotel
Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage

Frequently asked question in Sheraton Centre Toronto Hotel

What are available facilities at Sheraton Centre Toronto Hotel?
There are top facilites at Sheraton Centre Toronto Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Centre Toronto Hotel?
The standard check-in time at Sheraton Centre Toronto Hotel is starting from 15:00 - 05:30 while the latest check-out time is at Before 11:00
Does Sheraton Centre Toronto Hotel provide breakfast?
Yes, Sheraton Centre Toronto Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Centre Toronto Hotel?
Sheraton Centre Toronto Hotel is a 4.0-star hotel.
How many floors does Sheraton Centre Toronto Hotel have?
Sheraton Centre Toronto Hotel has 43 floors.
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More Reviews from Other Guests in Sheraton Centre Toronto Hotel

9.2
Exceptional
From 2,642 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Sheraton Centre Toronto Hotel

Number of reviews per page
20
40
Top reviews
Steve
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

while we felt our stay was excellent . there are a couple things that werent great . the pool was too cold . we have stayed in a hotel before that had the indoor outdoor option and the poolthe television in the room also had a mind of its own. it boasted a streaming option that worked very poorly. we didn't complain we dealt with it .
Read More
Afsha
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms, great internet connection and amenities!
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was clean and reasonably well-maintained. The pool area was cooler than it should have been, as a gap let cold air in from outside. Also, the saunas were not working. It was also curious that a Wi-Fi password was not provided - not a big problem as I could use my phone's hotspot, but something I haven't run into for a long time. Given the price of the room I expected better.
Read More
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We love this property. It is convenient and centrally located.
SCOTT
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bed was incredibly comfortable! The room was very clean! However it did cost me $42 for 2 coffee w cream, and 2 small bowls of fruit salad. Felt that was excessive Staff was very nice, super helpful!
Oliver
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

good experience
Justin
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean and fine. Great view and comfy bed. Pool was nice
Natalya
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing stay
Erin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff. Great pool and sauna.
Deborah
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was great to include breakfast with our room. It was reasonably price, plentiful and delicious. Pool was so much fun even with the cold weather, half indoor and half outdoor pool. Gym had everything, very large and lots of equipment. Staff outstanding. Extremely generous and thoughtful. Great location!!!
Michael
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was very nice. The lobby and the staff were very welcoming. The rooms were very clean and comfortable. It is located very centrally allowing for walking to almost any thing you would want to do in the city. I had a very nice stay.
Med Amine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room clean, staf kind and professional, spa clean
Shelley
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pool was relaxing
Richard
icon-
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

did swim, but no hot tub for middle of winter. will never stay there ever again and they JACKED up the prices because of the PDAC conference, the Sheraton rips out of town people always!
Bethany
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great room!
Jaida
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms were so nice
Lisa
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes
Johnny
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room needed upgrades , bathtub and chair were worn and it shows the years . Now staff and people were 10’s across the board . All it is missing is not all rooms are upgraded . Location perfect , breakfast perfect , staff perfect . Will be coming back . Gym 10 , Pool 10
Colleen
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Love the lobby layout.
Francesca
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

amazing staff, and super clean room!
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Sheraton Centre Toronto Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved
9.2
Exceptional
From 2,642 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Centre Toronto Hotel

Number of reviews per page
20
40
Top reviews
Steve
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

while we felt our stay was excellent . there are a couple things that werent great . the pool was too cold . we have stayed in a hotel before that had the indoor outdoor option and the poolthe television in the room also had a mind of its own. it boasted a streaming option that worked very poorly. we didn't complain we dealt with it .
Read More
Afsha
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms, great internet connection and amenities!
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was clean and reasonably well-maintained. The pool area was cooler than it should have been, as a gap let cold air in from outside. Also, the saunas were not working. It was also curious that a Wi-Fi password was not provided - not a big problem as I could use my phone's hotspot, but something I haven't run into for a long time. Given the price of the room I expected better.
Read More
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We love this property. It is convenient and centrally located.
SCOTT
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bed was incredibly comfortable! The room was very clean! However it did cost me $42 for 2 coffee w cream, and 2 small bowls of fruit salad. Felt that was excessive Staff was very nice, super helpful!
Oliver
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

good experience
Justin
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean and fine. Great view and comfy bed. Pool was nice
Natalya
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing stay
Erin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff. Great pool and sauna.
Deborah
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was great to include breakfast with our room. It was reasonably price, plentiful and delicious. Pool was so much fun even with the cold weather, half indoor and half outdoor pool. Gym had everything, very large and lots of equipment. Staff outstanding. Extremely generous and thoughtful. Great location!!!
Michael
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was very nice. The lobby and the staff were very welcoming. The rooms were very clean and comfortable. It is located very centrally allowing for walking to almost any thing you would want to do in the city. I had a very nice stay.
Med Amine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room clean, staf kind and professional, spa clean
Shelley
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pool was relaxing
Richard
icon-
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

did swim, but no hot tub for middle of winter. will never stay there ever again and they JACKED up the prices because of the PDAC conference, the Sheraton rips out of town people always!
Bethany
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great room!
Jaida
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms were so nice
Lisa
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes
Johnny
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room needed upgrades , bathtub and chair were worn and it shows the years . Now staff and people were 10’s across the board . All it is missing is not all rooms are upgraded . Location perfect , breakfast perfect , staff perfect . Will be coming back . Gym 10 , Pool 10
Colleen
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Love the lobby layout.
Francesca
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

amazing staff, and super clean room!
Number of reviews per page
20
40