Radisson Collection Royal Hotel, Copenhagen

Nice hotel .. great location Excellent location Excellent breakfast

using disposable soap sold for each guest is not very good for the environment

The staff at check in were most helpful in getting an early check in. The concierge was an excellent gentleman who was very helpful and offered suggestions. The cleaning staff was efficient and did an excellent job. The breakfast buffet was outstanding with many options to select. I would stay there again.

Very nice hotel and conveniently close to the centre, would definitely stay here again.

The stay was lovely & the hotel is really nice. We were given a corner room which had fabulous views of the surrounding area. Unfortunately we found the room cold. This might have been because of the amount of windows. Bathroom & toiletries all lovely with a great shower. Breakfast was a feast & in nice surroundings. Other than our thoughts on the temperature, we had a super time.

Gezilecek yerlerin özellikle de Tivoli bahçelerinin hemen yanında bulunması, merkeze yakınlığı, sessiz ve güvenli bir konaklama olması ile beklentilerimizin üstündeydi. Kahvaltısı normal bir Avrupa ülkesi açık büfesine göre çok çok zengindi.

I’m not sure how to rate this hotel. The issue began after my first night of stay. At 6 a.m. the following morning, the hotel experienced a power outage that wasn’t resolved by the evening. As a result, the hotel arranged a shuttle bus to transfer us to another hotel for our stay. Firstly, due to the power outage, we had to pack our luggage in the dark, which was very inconvenient. On top of that, the new hotel’s location was not as convenient, and the room was significantly smaller than the one we originally booked. Despite these issues, the hotel did not provide any compensation after I checked out. I paid for a five-star hotel that was very close to the central station, but in the end, I was deliberately relocated to a four-star hotel under the same group, far from the central location, because of the power outage. Shouldn’t the hotel compensate us for the price difference? Additionally, I am dissatisfied with the service quality of the alternate hotel they arranged for us. Firstly, the water pressure in the shower was extremely weak, and the water temperature fluctuated between very cold and very hot, even without any adjustment. Furthermore, the television in the room was non-functional. Even after checking out, I have not received any notice or compensation. I also reached out to Hotels.com staff, but I am still waiting for a response.

Old n jaded. Does not provide VIP benefits

Great location

Great property, next to the Central Station, subway and the town hall! The hotel is well preserved, although with its eco friendly policy don't expect the rooms to be fully cleaned every day (although on arrival everything was perfect). Most of the staff is really friendly and willing to help you have a great stay (which, in our experience is not something Copenhagen stands out for). At the concierge, Kristian Hochmann was really amazing and he always exceeded our expectations giving us great recommendations based on our group characteristics and what we have already seen in the city. We were a large group´and he was careful specially with restaurants which tend to be unprepared or unwilling to receive large groups. He also offered a wheelchair for one member of our group who walks with a cane and improved her travel experience greatly.

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Det er et rigtig rigtig fint hotel vi følte os meget velkomne fra vi kom så vi gik vi havde en suite på 15. etage med udsigt over Tivoli selv der kører udrykningskøretøj hele døgnet rundt lige nede foran fyldte vi os overhovedet ikke generet som vi ellers har oplevet andre steder. Jeg vil gerne fremhæve sengene de var virkelig lækre og ligge i og rigtig god morgenmad.

Amazingly nice and friendly place . I felt pampered by the wonderful staff.

Amazing hotel and service Upon arrival. The room was super clean and bed was very comfy. Breakfast was great as well. Will definitely come back!

We really liked this property. It was modern, friendly and in a great location. The room was terrific and the beds are very comfortable.

Welcome at door makes you fell like home! The bed and pillow is clean and comfortable! Will be back again to this hotel if I come to Copenhagen

Cleaning of glass in the room wasn`t okay. Se could see the use from others on the top of the glasses

Excellent hotel right in the center of Copenhagen. Opposite Tivoli and a short walk to shops and bars. Hotel was clean and provided complimentary water and coffee all day. The breakfast was incredible and provided some of the best pastries we had ever had. You could also order a la carte breakfast options off the menu which provided that additional 5* touch.

Good location and service

Great location, food, and staff.