DoubleTree by Hilton London - Hyde Park

Hotel didn't give the feeling of being well run. Check in was chaotic with very long queue . This looked like the norm over a few nights and not a one off. Receptionist barley acknowledged me when checking out. Breakfast was very good with helpful and friendly staff (really good coffee). Room was nice, spacious with great air conditioning and shower but looked tired in areas and could have been cleaner. Beds were comfortable, very basic TV with no smart technology. Good location with nice outside bar.

We had 2 rooms. In one room, the AC unit didn't work - and London had a heat wave during that time. In the other room, the bathroom was incredibly small. The staff changed our rooms to somewhat better rooms. Bathrooms were in general less spacious. Water temperature was changing between hot and cold repeatedly during shower.

Clean room

Great area for walking around. Excellent and very helpful staff. Clean and well maintained.

Breakfast buffet should definitely be included in the cost

We moved to this hotel after a huge disappointment with another hotel. Very helpful staff, large room (for London) and spotlessly clean. Bathroom was a bit small, but adequate for our needs. Very comfortable beds. Air conditioning was awesome- we like our room very cool for sleeping and it did not disappoint. We did not do breakfast at the hotel, but had a quick dinner there one night. It was tasty - prices not bad for a hotel restaurant. Hotel Location is great - close to two tube lines and lovely Hyde park is across the street.we really enjoyed walking in the park. Shopping and dining restaurants just a few blocks walk. If you stay here try Kyel Greek bake house on Queensway - we had great pastry and a good dinner there. I wish we had booked this hotel from the start of our trip, and I know we’ll be back.

The guy who greeted us at the front desk was funny and friendly. They let us check in ahead of schedule. Great location and reasonable price!

Nice breakfast but one automatic coffee maker so long line just for coffee

A good place to stay for travelling

Clean room and close by subway lines

Renovation to restaurant being done during day and syaff unsure whether they were to provide service or not

Clean and comfortable

My stay at the DoubleTree by Hilton London - Hyde Park was excellent. The room was spacious, modern, and very comfortable, with a great bed that allowed me to rest well after busy days exploring the city. The breakfast was outstanding — plenty of variety, fresh options, and high quality. I particularly enjoyed the made-to-order items and the nice atmosphere in the dining area. The location is one of the biggest advantages of this hotel. It’s directly across from Hyde Park and Kensington Gardens, perfect for morning walks, and just steps away from Queensway and Bayswater tube stations, making it easy to get around London. The staff was friendly and helpful throughout our stay. Overall, this is a fantastic choice if you want comfort, convenience, and a prime central location in London. I would definitely return! Recommended Rating: 5/5 ⭐

AC in the room did not work

Had a room booked for two nights. One booked through a cruise group and one booked by us. On checking we were told we woyld have to move rooms. We had to vacate the room we were in by 12.00pm but unable to get into the new room until 3.00pm. I was unable to have a shower in the first room as the water was either boiling hot (as in, couldn't even hold your hand under it) or literallt no water at all. Same situation worthy the handbasin so I had to clean my teeth with bottles water. They didn't seem to care when advised. For the price of this place i had much higher expectations. I have since lowered them and if you choose to say here, I strongly suggest you do too

Breakfast buffet was a bit pricey, but very convenient when you have limited time. The food was good.

Staff was very nice. Hotel very clean and comfortable.

We stayed two nights at this hotel. Everything was wonderful. Perfect location. Our room was large by European standards. Very comfortable beds. Very clean. Excellent staff. Would definitely stay again.

Great hotel, clean, very nice staff.

Gul was fantastic she made the entire stay exceptional from start to finish