Kimpton CLOCKTOWER HOTEL

The bath/shower apparatus is a challenge. Wonderful skillful plumbing but confusing and potentially dangerous when hot water at work.

Great hotel. Shower leaks on the floor. Breakfast not great!

Excellent breakfast, very friendly staff, plenty of choice and food topped up frequently. This is our 4th visit but sadly our room was very unsatisfactory this time. Avoid room 153 at all costs. We were kept awake until the early hours with ridiculously loud noise coming from a nightclub. We then had noisy neighbours in room 154 which resulted in me calling reception at 3.03am to complain. How this room could be classed as premium is beyond me

As always, the clock tower is very clean, the staff is unbelievable and super helpful, the hotel is stunning, the breakfast is definitely the best I’ve had in the UK, and the location is very central. We actually walked from the Piccadilly train station to the hotel, no issues.

My check in was extremely smooth, Front desk Merina made it very easy, and I felt very welcome. Also check out was easy, receptionist made it smooth. This is the 2nd time to stay at this hotel, will go back again. Breakfast was good.

The gentleman at the front desk, Patrick, was exceptionally helpful. They did their best to help me with my horrible experience with the hotels.com website. I was charged for a night I never wanted and hotels.com refused to refund me. To better understand, when hotels.com does not have availability for the date you want, their program automatically moves your desired date to a time in the future for a day when they do have availability. There is no specific message to let you know they are doing this and why. I will never use hotels.com again. Their on-line agent chat is a huge waste of time where you get routed to different "agents," and then have to explain each time, even after they claim they have read "the notes." I will be booking direct with the Clocktower in the future, or use a competitor.

Friendly staff. at reception lovely room with all facilities tv selection of tea and coffee water and milk in fridge . Nice bathroom and shower I had a very good sleep and the whole stay was excellent

This is an incredibly average hotel for the price point (£325 for one night). The room was up two flights of stairs from a lift - which was not advertised. The room itself was somewhat tired and basic, with poorly thought out design (e.g. the rainfall shower head was not high enough for someone standing at 5 foot 8 to use, the bedside locker placement meant you couldn't open the wardrobe). Whilst there are areas in the hotel that are nice, this definitely sits in the category of all style, no substance and, at the price point, we will not stay again given the much better options in Manchester.

Was great staying there :)

And absolutely pleasant stay

Breakfast was great from the buffet. Lots of choice and good quality. Enjoyed the bar the night for of the stay. Great DJ playing music that was my type of sounds. Cocktails a little expensive but they're a happy hour with cheaper cocktails from six to seven.

I had a really good time. Really nice hotel.

Absolutely lovely hotel every corner is thought of interiors wise and the rooms are lovely and very well equipped. Friendly staff that are always happy to help and tasty breakfast in a lovely setting. Wish we could stay here longer to make the most of the hotel.

Good quality large room which was well appointed. Excellent breakfast with good choice. Would recommend & definitely stay there again.

Excellent experience all round

Our main complaint was that we could clearly hear the people in the room next door. Otherwise the hotel was fine.

The building is too old, but it’s been reformed.

Clean rooms and good services. Very convenient location.

Monumental iconic building and outstanding in every respect. Next door to Oxford Road Station and in the centre of Manchester. Well worth the price.

Staff was very good and helpful, they made me feel as good as they can within their power and was very friendly. Location was ideal and very much central to everything as you can go everywhere within 20 mins of walk. Room was clean and had everything you would expect from a place like this. I can whole heartedly recommend this place 😊