Staying at The Charles Hotel is a good choice when you are visiting Medway.
See more
See more
Log In
Register
Search Hotels
- /
- 110,140Hotels in United Kingdom/
- /
- Hotel in The Charles Hotel
See Other Accommodations in Medway
See All Photos
The Charles Hotel
Hotels
7.2
/10
Pleasant
176 reviews
What Guests Say About Their Stay
Francis
10.0
/ 10
Great location, close to shops, restaurants etc. Room was good size, clean and well maintained.
Paul
10.0
/ 10
It's in a prime location for transport and you have easy access to local shops restaurants and a lot of history
frances
10.0
/ 10
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry.
Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning.
Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
In the Area
See Map
15 New Road, Medway, England, ME4 4QJ
Main Facilities
See more
Restaurant
WiFi
Available Room Types in The Charles Hotel
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around The Charles Hotel
15 New Road, Medway, England, ME4 4QJ
Discover More Places
Discover More About The Charles Hotel
General
Near Central Theatre
Location
When you stay at The Charles Hotel in Chatham, you'll be in the historical district, within a 10-minute walk of Central Theatre and Great Lines Heritage Park. This hotel is 12.2 mi (19.7 km) from Bluewater Shopping Centre and 12.8 mi (20.6 km) from Leeds Castle.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Central Theatre - 0.4 km / 0.3 mi
Great Lines Heritage Park - 0.7 km / 0.4 mi
Chatham Naval Memorial - 1.1 km / 0.7 mi
Medway Little Theatre - 1.2 km / 0.7 mi
Historic Dockyard Chatham - 1.4 km / 0.9 mi
The Vines Park - 1.7 km / 1 mi
Restoration House - 1.7 km / 1.1 mi
Six Poor Travellers House - 1.7 km / 1.1 mi
Rochester Cathedral - 1.9 km / 1.2 mi
Dickens' Swiss Chalet - 2 km / 1.2 mi
Rochester Castle - 2.1 km / 1.3 mi
Gillingham Spiritualist Church - 2.1 km / 1.3 mi
Medway Park Sports Centre - 2.3 km / 1.4 mi
Britannia Theatre - 2.9 km / 1.8 mi
Gillingham Golf Club - 3.4 km / 2.1 mi
The nearest airports are:
London (SEN-Southend) - 72.6 km / 45.1 mi
London City Airport (LCY) - 58 km / 36.1 mi
Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Business Facilities
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Dining
At The Charles Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
All facilities in The Charles Hotel
Bar, Cafe and Lounge
Functional Hall
Common Space
Lobby
Accommodation Services
General
- Banquet
- Smoking area
- Parking
- Terrace
Hotel Services
- Luggage storage
- Newspaper in lobby
- Concierge
Connectivity
- Free WiFi
Public Facilities
- Safety deposit box
Business Facilities
- Meeting rooms
Accommodation Policy & General Information in The Charles Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Contactless check-in and contactless check-out are available.
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 11:00
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets Not Allowed
Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Contactless check-in is available, No elevators
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Available rooms at The Charles Hotel | 20 |
Another facilities in The Charles Hotel | Banquet, Smoking area, Parking, Terrace, Luggage storage |
Frequently asked question in The Charles Hotel
What are available facilities at The Charles Hotel?
There are top facilites at The Charles Hotel such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Charles Hotel?
The standard check-in time at The Charles Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
What is the star rating of The Charles Hotel?
The Charles Hotel is a 3.0-star hotel.
How many rooms are available at The Charles Hotel?
The Charles Hotel has 20 rooms in total.
What do past guests say about The Charles Hotel?
The Charles Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in The Charles Hotel
Overall Ratings & Reviews The Charles Hotel
Other sources (176)
7.2
Pleasant
From 176 reviews
Cleanliness
7.8
Room Comfort
7.6
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Charles Hotel
Number of reviews per page
20
40
Top reviews
Beverly
Business
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Very friendly and helpful staff. Room was freezing and no window in room!!! Very strange little room. There was a window which couldn’t open into the inside corridor!
Mark
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
With a few improvements, this hotel could be a reasonable place to stay, but several issues need attention. The carpet throughout the building requires a thorough clean, and the hallway walls could benefit from a quick repaint as they were very dirty. Reception and the corridors were unheated, making the atmosphere feel unwelcoming and extremely cold.
When we arrived in December, our room window had been left open so the room was freezing. It would’ve felt so much better walking into a warm room. There was nowhere to hang coats, no hooks and not even hangers on the clothes rail. The electric heater had a loose metal panel, which felt unsafe. The TV was very small and unwatchable due to the poor signal.
The rear access spiral staircase would difficult to navigate and unsuitable for anyone with limited mobility. The area outside the reception door looked untidy, with items like an old paint can and a piece of AstroTurf left lying around.
Breakfast was essentially non existent, and no information was provided about it.
Would we stay again, definitely not unless the above was attended to.
Read More
Mark
2.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
I was absolutely eaten alive by bed bugs, had them jumping all over me in the night.
Verified traveler
Friends and Family Family
4.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
The room look like clean, but I can feel some insects on my body when I was sleep and I can see very small insects on my belongings.
Window was very strange, It will hit the body when opened. It will hurt when careless.
No staff stay in reception, customer needs to ring someone to open the entrance door.
Customer need to climb stair from car park to lobby, don't carry anything, it very inconvenient.
Read More
Verified traveler
Business
2.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
I registered my car on their ipad at reception, but have still received a fine for staying in the car park. Tried to contact the hotel, but have been completely ignored....
Francis
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Great location, close to shops, restaurants etc. Room was good size, clean and well maintained.
Fatai
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Good
DAVIES
Leisure
2.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
No mobility & disabled access. No elevator.
Very noisy area. Tiny rooms. Very old building, unfitted for hotel lodger.
Very dirty old narrow garage.
Simon
Business
8.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Really large triple/family room, could have got another bed or two in and still had space to wonder about. Comfy bed, good bathroom, breakfast didn't start til 7.30 so had to miss that as I had an early start, however, they also have a restaurant next door, had a very tasty curry. Will be back, not very much onsite parking but plenty of free street parking out front that is free 7pm til 8 am. Will be back if i'm in the area, hopefully not such an early start so I can try the breakfast, hope it's as good as the curry.
Read More
EDWARD
Business
4.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
SHOWER TRAY WAS SPLIT IN THREE WITH CRACKS RIGHT ACROSS MOULD IN THE SHOWER THE SHOWER CONTROLS WE BARELY FUNCTIONAL STIFF A BUTTON MISSING .BATHROOM LIGHT WAS TOO SESITIVE TO GOING OFF EITHER WHEN ON THE TOILET OR SHOWER.MY PLANS CHANGED I REPORTED BEFORE 10AM I DID NOT NEED SECOND NIGHT NO REFUND AND HOTELS SEEM TO HAVE SAME CLAUSE.FROM CARPARK TIGHT 30 FT SPIRAL STAIRCASE TO GET TO RECEPTION NO GOOD IF I HAD HEAVY BAGS OR ANY DISABILITY. AND ON MY OWN.
Read More
Phil
Leisure with Friends
6.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
I thought my booking included breakfast but it didn’t
Mark
Business
2.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Looks really good from the outside and on the pictures, but it’s an absolutely hell hole
Verified traveler
with Partner
4.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
The check-in and out time was too long. There’s no one fixed in the reception so you just have to keep waiting and waiting. You may have a tired day already and come up with this kind of no mans land is absolute terrible.
Andrew
with Partner
4.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
Parking validation tablet didn't work, worn out mattress, cracked shower tray didn't drain very well, dirty carpets.
Sarah
6.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Everything was perfectly ok for a reasonable and good value overnight stay - the room was clean and had everything needed but the mattress was very uncomfortable indeed, needs replacing. Sadly I had a poor night's sleep due to mattress being long past its use by date. A shame because everything else was ok.
jeffrey
Leisure
8.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Very nice polite staff and friendly service.
Jackie
with Partner
2.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
The photo that was advertised was ABSOLUTLEY NOT THE SAME ROOM THAT WE HAD - IT WAS A SHOE BOX AND I WOULD RECOMMEND ANYTONE STAYING THERE PLEASE, PLEASE DOUBLE CHECK BEFORE YOU EVEN CONSIDER THIS PLACE
WHAT ELSE DO YOU WANT ME TO SaY !
Mark
Friends and Family Family
4.0
/10
Reviewed 71 week(s) ago
Hotels.com verified review
Disappointed that this hotel is listed by hotels.com
Having stayed at many, we were surpised to find this as poor as it was.
No english-speaking night staff made communication difficult.
We had two rooms, both of which smelled of the indian restaurant below.
This isn't mentioned.
Johnathan
Leisure with Partner
2.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Was supposed to be a soundproof room but you could hear everything outside of the room including the constant noise of traffic and people talking in the street and outside the room and the shower had only one temperature which was extremely hot and the temperature would not adjust. Other than that the room was clean and the bed was comfortable
Read More
Verified traveler
Business
2.0
/10
Reviewed 89 week(s) ago
Hotels.com verified review
The room was a decent size but there was a strange smell in the room, the bathroom was very small and hard to manoeuvre around.
There was a lot of mould around the seals in the shower.
The bed had a large dent in the mattress and clearly needs replaced.
The walls of the room need cleaned, tv remote was filthy.
I only stayed because it was a single over night stay otherwise I would have found alternative accommodation.
Read More
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Medway
About Traveloka
Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved